talech Pricing, Features, Reviews & Comparison of Alternatives

talech

iPad POS software: restaurants, retail & service businesses

3.98/5 (311 reviews)

talech overview

What is talech?

talech is an iPad point of sale (POS) system which includes tools for taking orders, managing inventory, processing payments, running promotions, tracking employee hours, taking and managing appointments and timed-service and more. The software is suitable for a range of restaurants and bars - full service restaurants, bars, cafes, casual dining & quick service restaurants, outdoor venues - retail outlets including apparel stores and service businesses such as salons, hairdressers, spas, nail bars, barbers, pet grooming and so many more.

talech allows users to manage their inventory in real-time, with the ability to add products and edit costs, prices, and quantities. In retail outlets, barcode labels can be printed and barcodes can be scanned to add items to orders, and product variations can be created for different sizes or colors. For restaurants, talech can connect to multiple printers, allowing users to send orders to kitchen and bar printers. Bills can be split, part-closed and left open for other customers. For services, appointment scheduling is available alongside timed-services, a customer-facing booking website and staff profiles to showcase your services. Across the board, multiple payment types can be accepted, including cash, checks, credit cards, and gift cards. Discounts can be applied to whole orders or individual items when running promotions, with options for dollar value and percentage discounts, and users can view a detailed breakdown of the discounts applied across all orders. Detailed reports give users insight into sales, transactions, top-selling products, and employee performance, allowing the identification of patterns or trends. Daily summaries are also generated at the end of every day.

talech includes an integrated time clock, which allows employees to click in and out at the POS and generates timesheet reports, enabling users to track the hours worked. Employee permissions can be used to control who is given access to the cash drawer, and users can track all transactions including pay-ins, payouts, and drops.
www.talech.com

Pricing

Starting from
$62/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
talech screenshot: talech allows users to manage inventory and edit product information in real-timetalech Register refreshtalech screenshot: The integrated time clock allows employees to clock in and out at the point of saletalech screenshot: A range of reports on sales, transactions, products, and employee performance can be generated in talechtalech screenshot: Users can select the date range for their reports, including custom periodstalech screenshot: Users can accept multiple payment methods, including cash, checks, and credit cards, and talech also supports split paymentstalech screenshot: All transactions in and out of the cash drawer can be trackedtalech screenshot: Multiple discounts can be created and applied to whole orders or individual itemstalech screenshot: Orders can be modified and customized in talechtalech screenshottalech for Restaurantstalech for Retailtalech POS: Appointment Booking

talech reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.7
  4.1
  4.0
Cindy Hotalen

Love it

Used daily for 2+ years
Reviewed 2019-09-13
Review Source: Capterra

Pros
Easy to use many choices to choose from equipment wise and their support is amazing well worth it

Cons
Really I don't have an it's easy to use and any questions I had technical support answered them

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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kyle cullum

talech Review

Used daily for 2+ years
Reviewed 2019-08-31
Review Source: Capterra

so so

Pros
the theory of it. the thought that i could do everything i was told it could easily and a low cost.

Cons
versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Mary Ann Quitugua

I'm considering switching to a different POS system

Used daily for 1-2 years
Reviewed 2016-11-01
Review Source: Capterra

At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.

Pros
That it is cloud based and we use apple ipads

Cons
It is glitchy at times, the time sheet with individual employee sales needs to go. Purging 3 month old tickets and we can't find them unless we call tech support.

Response from talech


Thanks for sharing the feedback and chatting with us about your experience. We are checking on some features and will get back to you soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Theresa Shea

Works for simple to complex operations

Used daily for 2+ years
Reviewed 2019-08-23
Review Source: Capterra

We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.

Pros
Discounting weekly specials - set once and done Tagging for specific printers, discounts Loyalty program Reporting Time Clck and time sheets Online ordering Table management

Cons
ICMP readers are sometimes an issue Wish there was an integrated reservation system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Christopher Zaferis

Ease of use

Used daily for 2+ years
Reviewed 2019-08-23
Review Source: Capterra

The new house account stuff seems to be a benefit for someone like me. I let folks run a tab. The software has gone down on me a few times during a shift and Talech just asks you to be patient. The lack of knowledge from the help desk is frustrating.

Pros
Easy to navigate, fairly straight forward.

Cons
If there is an issue, it all goes down and customer service is not helpful usually. I have had to call other IT people in to get us up and running because help desk usually can't or they take an hour for a one button fix to a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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talech pricing

Starting from
$62/month
Pricing options
Subscription
View Pricing Plans

Monthly Plans:
Standard: $69/month for the first device + $39/month for each additional device.
Premium: $99/month for the first device + $49/month for each additional device.

Annual Plans:
Standard: $62/month for the first device + $35/month for each additional device.
Premium: $89/month for the first device + $44/month for each additional device.

talech features

Credit Card Processing
Employee Management
Gift Card System
Inventory Tracking
Multi-Location
POS
Promotions Management
Sales Reporting

API (104 other apps)
Activity Dashboard (109 other apps)
Automatic Notifications (98 other apps)
Billing & Invoicing (92 other apps)
Customer Database (105 other apps)
Customer History (92 other apps)
Discount Management (100 other apps)
Inventory Management (154 other apps)
Loyalty Program (120 other apps)
Order Management (112 other apps)
Reporting & Statistics (148 other apps)
Third Party Integration (88 other apps)

Videos and tutorials

Additional information for talech

Key features of talech

  • Multi-location management
  • Customer database
  • Inventory alerts
  • Purchase order management
  • Inventory tracking
  • Discount & promotion management
  • Automatic discounts
  • Payment processing
  • Multiple payment methods
  • Employee management
  • Timesheets
  • Employee time tracking
  • Sales reporting
  • Transaction trend analytics
  • Daily summaries
  • Customer behavior insights
  • Bulk product upload & edit
  • Bill splitting
  • Tipping
  • Employee permissions management
  • Cash drawer management
  • Gift card system
  • Barcode printing & scanning
  • Real-time inventory management
  • Product variations
  • Order printing
View All Features

Benefits

An integrated time clock allows employees to clock in and out through the POS, and users can track employee hours through timesheet reports.

Split-bill payments can be processed, and users can accept payments by cash, check, credit cards, and gift cards.

Sales and promotions can be created and discounts applied to entire orders or individual products, with options for percentage and dollar value discounts.

Employee permissions give users control over who can access the cash drawer, and all transactions can be tracked, including pay-ins, payouts, voids, and drops.

Daily summaries give users insight into business performance at the end of the day, and detailed sales and transaction trend reports allow users to identify patterns in their data.