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talech
Increase sales and grow your business with talech POS
(3)
talech is an iPad point of sale (POS) system which includes tools for taking orders, managing inventory, processing payments, running promotions, tracking employee hours, taking and managing appointments and timed-service and more. The software is suitable for a range of restaurants and bars - full service restaurants, bars, cafes, casual dining & quick service restaurants, outdoor venues - retail outlets including apparel stores and service businesses such as salons, hairdressers, spas, nail bars, barbers, pet grooming and so many more.
Typical customers
Platforms supported
Support options
Training options
Starting from
29
Per Feature
Starting from
165
Per month
Flat Rate
Value for money
3.8
/5
328
Starting from
29
Per Feature
Value for money contenders
Functionality
3.7
/5
328
Total features
53
10 categories
Functionality contenders
Overall Rating
3.9
/5
328
Positive reviews
113
123
60
11
21
Overall rating contenders
Kari C.
Restaurants, 11-50 employees
Used daily for 1-2 years
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Talech has been a good transformation from old style cash registers for our business. I think it would do Talech good to look into what reastaurants actually need for the system to really be an asset to us. While I like Talech its ease of set up for my business was very complicated and Talech support nor boomtown could really help with what I needed. I was able to figure it out but it was a long process....
It's easy to see my monthly/weekly/daily sales The ability to print which catafories you want in the kitchen It's ease of use and ability to train new employees on
it doesn't have the functionality for a pizza reststaurant. No delivery option Don't have the ability to add store credit without doing a refund.
Kari - thank you so much for being a customer and writing a review with such detailed feedback. We love hearing from customers like you! I have shared your feedback with the team so we can continue to make improvements to help you and your business. Please keep it coming!
Railan A.
Sporting Goods, 1-10 employees
Used daily for 2+ years
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Talech is very adaptable to a retail store in sales transactions, inventory tracking and management, and accounting reports. It is very quick and easy to speak with a Customer Service Agent should you need it, and the Team is very proactive in assisting.
There are features within inventory management that could be added to improve inventory tracking and management. For example, when performing an EOY inventory count, it would be very helpful to be able to freeze inventory numbers and then unfreeze them to update the quantities. Currently, to update inventory numbers, a stock take must be done which is a lengthy task if a business has more than 2,000 products. A second feature is to have the ability to manipulate employee access to certain information within the software including inventory updates, and sales reports. You can lock employees out of these things, but when done also locks them out of key features they need to perform their other tasks.
mark v.
Food & Beverages, 11-50 employees
Used daily for 2+ years
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Good until recently... Now critically terrible They were preauthorizing credit cards.... but when the tab was closed,,, their software could not do so because of card information corrupted (although the software states they are pre-authorized). This resulted in over $500 in tabs that cant be closed... not even by Talech themselves... So, they blamed everyone, including my internet provider, the...
The POS software works in most cases. The reporting is ok as well. Don't have experience with others besides square... but seems to work... However the majority of this software is to successfully collect money for exchange of products.... this is where it fails!!!!
Customer service to resolve critical issues with mis-handling credit card information, not admitting a problem and even accusing everyone else for our loss of money.
Beth K.
Retail, 1-10 employees
Used daily for 2+ years
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I feel overall the customer service is lacking. When a recording says "we are sorry for the long hold", that tells me you are not only aware of the problem but doing little to fix it. I have to schedule a call to get simple answers asked to be told they will have to look into and get back to me. I am usually not available to receive that call when and if it comes because I'm either not at work,...
The cloud storage
Can not reach help when needed and I feel like I get a runaround
Thanks for being a customer and writing a review, Beth. I am sorry to hear that support has been difficult to reach and that the hold times have been so long. I've passed along your feedback to the support team so they can continue to work make improvements. Thanks for being candid and letting us know.
Marco C.
Restaurants,
Used daily for 2+ years
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After searching for weeks for a pos system for our restaurant, we came across a new app and system, Talech. We were getting quotes from 15k-20k for traditional pos system. When a US Bank representative told us it would cost less than 5k, we were intrigued. We sat down, she gave us an overview of the app and its components. Right away we were hooked. With the ease of us, easy installation, and price,...
Cost
2 outages, one from the app and one from evalon credit card processor.
Marco, thank you so much for being a talech customer and writing such a lovely review! We are so glad to hear that you are happy about choosing talech even after 3+ years. If there is anything we can do for you, let us know. We're here to help!