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#1 App for Connecting Salesforce and Gmail
Value for money rating
4.1
/5
108
Price starts from
10
/user
Per year
What users say
Will G.
JM
John M.
Price starts from
17000
Per year
Pricing model
Free trial
Price starts from
15
Per month
Pricing model
Free trial
Price starts from
3.99
Per month
Pricing model
Free trial
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
99
Per month
Pricing model
Free trial
Amanda D.
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Not optimal and there are services that are much better but since our team doesn't need the extra bells and whistles services like Salesloft offers we just stick with this because it's slightly cheaper. :(
Emails logged to Salesforce, Team templates (although they are annoying to upload), Send later, set reminders.
-Slows Gmail inbox -Sometimes prevents emails from being sent if Cirrus is glitching -Uploading templates is clunky in salesforce and the way it pulls fields from Contact reports isn't user-friendly -Sometimes the reminders don't log properly into Salesforce -Customer support isn't proactive and sometimes takes multiple outreaches to identify a problem -Our plan isn't large enough for us to have a dedicated account manager so it feels unwelcoming -Overpriced -Having to sign long contracts feels disingenuous.
Manuel Antonio T.
Verified reviewer
Outsourcing/Offshoring, 201-500 employees
Used daily for 2+ years
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You nearly double your efficiency in client reach out simply by not having to go back and forth between your email and your Salesforce. The added value this sky rocketing extension brings to your team is simply baffling
Cirrus Insight allows you to seamlessly connect your Gmail and your Salesforce together, allowing you to integrate all of the crm information of your client while you're working at the comfort of your email inbox. It's as if both programs merged into one!
If I'm really, really picky about it, I'd love to have integrations like these with other CRM software besides Salesforce, but in general, Tha add on will save your time
Brad B.
Verified reviewer
51-200 employees
Used daily for less than 6 months
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Seamless integration to Gmail, Salesforce and Meeting Requests for Calendar invites. Better sales cadence outreach functionality, easy management of sales campaigns, visibility to the sales process through Cirrus Insight Flight Plans. Saves rep time and double entry of key information around the sales process with Salesforce CRM. Allows our sales team to spend time on key leads that are ready to engage.
The ability to update Salesforce leads, opportunities and events from gmail. Also the built in calendar function and meeting scheduling is seamless across Gmail and Salesforce. Eliminates double entry in the crm , calendar meetings and your daily email communications. Saves time and provides real-time opens and reads on the mobile interface. The new Flight Plans option allows for sales automation...
No cons were added to this review
Justin G.
Business Supplies and Equipment, 11-50 employees
Used daily for 1-2 years
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Better transparency is the key here.
The main purpose (logging emails into salesforce) of this product is very useful & the price is great
Sometimes it doesn't work properly (glitches), asks me to sign in again, or slows outlook down.
Dennis Cole (IT Admin)
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Being an IT Administrator, I'm constantly looking at different ways to help my users gain productivity and integration with our other services. As a nonprofit, the price for this app cannot be beat. The ability to be able to have Cirrus Insight right inside the Gmail interface has not only increased productivity, but has taken less time to train people on how to track emails and attach to different...
No pros were added to this review
No cons were added to this review
Michael T.
Verified reviewer
Computer Software, 1-10 employees
Used daily for 2+ years
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Useful when it works but Frustrating when it doesnt
Salesforce sync, Gmail contact sync and email tracking and follow ups
Some features are buggy. Some emails get tracked and some don't event though tracking is always on by default. Google auth keeps dropping.
John M.
Investment Banking, 1-10 employees
Used daily for 6-12 months
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It can sync emails to my CRM but it doesn't do it consistently
Very difficult to use. Not intuitive. Customer support is terrible. No training upon initiation. Cannot call anyone for help. Updates are made to Cirrus without coordination with Salesforce which cost our team a ton of time to figure out. Sent me a bill three months early without explanation.
Nancy D.
Biotechnology, 1-10 employees
Used weekly for 6-12 months
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Tracking viewers and amount of time viewed
The cost is not as ideal for a small business and the email tracking function needs some work