App comparison
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Vonage Contact Center
5
42
4
15
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center & Inside Sales Software for Salesforce
Last updated: August 2026
Vonage Contact Center Alternatives & Competitors (2026)
Top 5 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.3
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Ringover
100% cloud phone for startups and SMEs
0.2
Value for money
Starting price
0.4
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
3CX
Web & mobile-based (Android, iOS) communications system.
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.1
Value for money
Starting price
0.2
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
API
4.2/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Wildix
The First Sales-Oriented Unified Communications Solution.
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
Automatic Call Distribution
4.7/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.1
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Dialpad
The AI-native platform where conversations become action.
0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.3
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.6/5
Automatic Call Distribution
4.6/5
Call Center Management
4.6/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.3
Value for money
Starting price
0.1
Functionality
For Cloud Phone Systems
5/5
Online Voice Transmission
4.6/5
Voice Mail
4.5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.2
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
Automated Attendant
4.3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.5
Value for money
Starting price
0.4
Functionality
Call Tracking
4.9/5
Call Recording
4.8/5
API
4.8/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5