App comparison
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LeadDesk
5
11
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Last updated: March 2026
LeadDesk Alternatives & Competitors (2026)
DialedIn CCaaS
Cloud-based contact center solution to streamline operations
Value for money
Starting price
0.2
Functionality
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Answering Machine Detection
N/A
Ringover
100% cloud phone for startups and SMEs
0.2
Value for money
Starting price
0.2
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
Zendesk Suite
AI powered customer service across all channels
0.5
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Tracking
4.4/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Access Controls/Permissions
N/A
Bitrix24
All in one business management workspace
0.5
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
JustCall
AI-Powered Business Communication for Sales & Support Teams
0.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Activity Tracking
N/A
Aircall
AI powered customer communications platform
0.7
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
0.2
Value for money
Starting price
0.1
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Activity Tracking
N/A
0.5
Value for money
Starting price
0.2
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
0.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Answering Machine Detection
N/A
0.7
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Access Controls/Permissions
N/A
0.2
Value for money
Starting price
Functionality
API
5/5
Automated Routing
4.7/5
Auto-Dialer
4.5/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Alerts/Escalation
N/A
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Alerts/Escalation
N/A
0.6
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
API
N/A
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
4.8/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Automated Routing
5/5
Automatic Call Distribution
4.9/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Access Controls/Permissions
N/A
Value for money
Starting price
0.2
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.4/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Alerts/Escalation
N/A
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
API
5/5
Call Center Management
4.7/5
Automatic Call Distribution
4.7/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Access Controls/Permissions
N/A
0.2
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
Access Controls/Permissions
N/A
0.1
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
API
5/5
Top Features
Auto-Dialer
5/5
Alerts/Escalation
1/5
AI/Machine Learning
N/A