MDirector Reviews

Complete information and reports on contacts and email campaigns sent.

Long periods of time for approval of SMS campaigns (previously it was not necessary to send the texts for approval, it was much faster to be able to send campaigns or make adjustments) Difficulty unifying duplicate contacts in different lists. Previously I had a customer support person vía WhatsApp in my time zone, that person stopped answering messages, currently, when I have concerns I have no one to contact other than someone in a different time zone in Spain (+7h) vía email.

Thank you for your comprehensive review and for appreciating the complete information and reports on contacts and email campaigns that our platform provides. Regarding the points you mentioned for improvement, we would like to clarify that the approval process for SMS campaigns is a regulation required by the countries from which the messages are sent and not something controlled by MDirector. We understand that this can be inconvenient, and we are here to help you navigate this process as smoothly as possible. For assistance with unifying duplicate contacts and any other concerns, please feel free to contact us at soporte@mdirector.com. Our support team is ready to provide you with the necessary help and clarifications. We are committed to improving our support services to ensure you have a reliable point of contact. Thank you for choosing MDirector and for your continued trust in our platform.

Mdirector is very user friendly and straightforward. It offers templates that you can select for your workflow for you to start your campaign quick and easily. Another thing is they have a good customer service team.

Though you have a lot of templates to select, the template editor is sometimes not working as it was. Still, a good platform to use.

Hi Charmaine, thank you for your feedback. We are glad you are finding our platform useful. We are working to keep improving and deliver a great experience in every aspect.