Magento BI Pricing, Features, Reviews & Comparison of Alternatives

Magento BI

Business intelligence and performance analysis for eCommerce

4.0/5 (5 reviews)

Magento BI overview

What is Magento BI?

Magento Business Intelligence is a performance analytics platform helping eCommerce vendors to monitor business health and identify the most profitable customers and growth opportunities using commerce dashboards and data pipeline, warehouse, visualization, and replication technology.

With Magento BI, users can create custom dashboards to provide an overview of store performance and sales activity. The platform identifies customer lifetime value, retention rates, and average order value in order to identify high spend markets, new customers, repeat customers, and high spending customers. This data can be exported and shared using automated email summaries, enabling business owners to communicate current business status and trends to key stakeholders.

With Magento BI, business metrics can be customized and standardized, providing business owners with valuable insights for comparison and analysis over time. From custom query results, the platform provides data visualizations in dynamic scatter and bubble charts. This enables users to plot more values to be represented and analyzed at once, showing additional insights into trends, timelines, and comparisons over time.
magento.com

Pricing

Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Japan, Germany, Brazil

Supported languages

English, French, German, Japanese, Portuguese
Magento BI screenshot: Magento Business Intelligence custom dashboardsBusiness Intelligence (BI) - MagentoMagento BI screenshot: Magento Business Intelligence reports and analyticsMagento BI screenshot: Magento Business Intelligence reports creation from business metricsMagento BI screenshot: Magento Business Intelligence tracking business goals against actual dataMagento BI screenshot: Magento Business Intelligence visual reports builder

Magento BI user reviews

Value for money
Features
Ease of use
Customer support
  3.0
  4.0
  3.0
  2.0
Ali Sheikh

Decent Analytics and Data Suite For E-commerce Portals on Magento

Used occasionally for 6-12 months
Reviewed 2019-04-11
Review Source: Capterra

Good value for money. Useful to monitor different types of customers

Pros
Allows a vast array of custom reports that can be used to target customers based on their purchase patterns on your magento e-commerce portal. It is useful to create reports on people who were regular shoppers and suddenly stopped shopping altogether. You can get them on a report and then send them review requests or ask them feedback. Hopefully winning them back!

Cons
The raw data can be uploaded or saved in various forms which causes duplication and in custom reports can cause issues. For example customers use different ways to input the same information and the tool is sometimes not able to treat similar fields as the same. This creates a problem where similar data is not properly aggregated. Causing duplication or missing fields of data.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Shivakant Dubey

Simple and very helpful tool.

Used daily for 6-12 months
Reviewed 2018-03-21
Review Source: Capterra

MBI is fairly simple.

Pros
The best part of this software is its ability to export large quantities of data in a quick and efficient way. The data can also be manipulated for your benefit in so many different ways.

Cons
I don't have any concern but I dislike that the pro version is so expensive yet has the tools we would like to use for our benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Jeffrey Petrosillo

Worst BI Tool Ever Used - LIed to During Sales Process

Used daily for 6-12 months
Reviewed 2019-01-04
Review Source: Capterra

We were hoping we could use Magento BI to automate our eCommerce BI reporting that the team was doing manually. Magento BI was unable to provide any value out of box and required significant upsells and support hours to unlock the most basic functionality. Even then, any new features required paying for service hours as tool is unusable.

Pros
Nothing, this tool can't provide basic BI functionality out of box.

Cons
Unable to do period over period analysis without significant upsells.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Anonymous

Powerful eCommerce Analytics Platform that works great with Magento

Used weekly for 6-12 months
Reviewed 2018-12-26
Review Source: Capterra

I like it. It's a great tool if you have the time and commitment to using it properly.

Pros
I can find out anything that I need to find out about my customers with out having to write my own SQL Queries. Easy integration with the Magento eCosystem

Cons
It's a little overwhelming. Integrating with some external applications can be tedious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Anonymous

Overpriced for what it is

Used monthly for less than 6 months
Reviewed 2019-09-18
Review Source: Capterra

I’m happy to use it, but I doubt I would ever recommend it.

Pros
The amount of visibility into your e-commerce platform is incredible. You will find out every detail of your customers journey with this tool.

Cons
Way to complicated for something that should make your life easier. Also, stupid expensive for what it is. You need a pretty good knowledge of magento to use properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

Magento BI pricing

Contact Magento directly for pricing information.

Magento BI features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Customizable Reporting
Dashboard Creation
Data Import/Export
Data Visualization
Monitoring
Reporting & Statistics

Charting (85 other apps)
Collaboration Tools (82 other apps)
Data Filtering (110 other apps)
Filtered Views (78 other apps)
Multiple Data Sources (79 other apps)
Predictive Analytics (84 other apps)
Real Time Analytics (121 other apps)
Real Time Data (92 other apps)
Third Party Integration (124 other apps)
Visual Analytics (143 other apps)

Videos and tutorials

Additional information for Magento BI

Key features of Magento BI

  • Benchmarking
  • Performance Metrics
View All Features