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Zoho Inventory
5
236
4
151
3
18
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Order and inventory management for growing businesses
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Zoho Inventory - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoho Inventory overview
Based on 416 verified user reviews
What is Zoho Inventory?
Reviews for Zoho Inventory come from a wide variety of industries, including retail (15% of reviewers), information technology and services (5%), and consumer goods (5%). The most frequent use case for Zoho Inventory cited by reviewers is inventory management (89% of reviewers).
What do users say about Zoho Inventory pricing?
Most reviewers indicate Zoho Inventory offers strong value for money, especially for startups, and they appreciate the generous free plan and affordable paid options. However, some users report that scaling up or using multiple Zoho products can become costly.
Starting price
per month
Alternatives
Zoho Inventory’s user interface
Zoho Inventory review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Zoho Inventory?
Users report Zoho Inventory makes inventory tracking, order management, and invoicing straightforward, with many finding it easy to set up and use. They appreciate its integration with other Zoho apps and popular e-commerce platforms, as well as the time saved through automation and centralized workflows. They find the pricing reasonable, especially with a free plan, though some feel advanced features are locked behind higher tiers or add-ons.
They indicate some limitations, such as restricted third-party integrations, missing advanced inventory features, and occasional customer support delays. They say the system can be overwhelming to configure, and some wish for more customization and better documentation.
Select to learn more
Who uses Zoho Inventory?
Based on 416 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zoho Inventory's key features
Most critical features, based on insights from Zoho Inventory users:
All Zoho Inventory features
Features rating:
Zoho Inventory alternatives
Zoho Inventory
Starting from
39
Per month
Booqable
Starting from
29
Per month
Xero
Starting from
25
Per month
Odoo
Starting from
31.1
/user
Per month
Zoho Inventory pricing
Pricing plans
Pricing details:
User opinions about Zoho Inventory price and value
Value for money rating:
Of 62 reviews that provide robust commentary on Zoho Inventory's price and value, mention it in a positive light.
Most reviewers indicate that Zoho Inventory offers strong value for money, especially for startups and small businesses. They appreciate the availability of a free version, which allows them to test features and manage a limited number of items without upfront costs. Users think the free plan is generous compared to alternatives and say it helps them get started before committing financially. Most users consider the paid plans affordable and highlight that the software provides a robust set of features, including composite items and pricing groups, at a reasonable cost. Reviewers appreciate the integration with other Zoho apps and find the bundled offerings, like Zoho One, to be cost-effective for accessing a wide range of business tools. Some users report that the free trials are generous and make it easy to evaluate the product.
However, some reviewers feel that Zoho Inventory’s pricing can be high, especially for startups in underdeveloped regions or those needing to use multiple Zoho products. They mention that certain features are limited in the free plan, such as transaction limits, and that scaling up can become costly. Some users say the price is not as competitive as expected given the feature set.
, and
Zoho Inventory integrations (42)
Integrations rated by users
We looked at 416 user reviews to identify which products are mentioned as Zoho Inventory integrations and how users feel about them.
Integration rating: 4.7 (9)
Integration rating: 4.8 (7)
“primary crm for babymd”
Sia A.
product manager
Integration rating: 4.0 (6)
“Shopify integration is critical for our current store because fulfillment needs to be fast, accurate, and reliable. My experience with ShipStation by that point was already frustrating, and I ultimately moved away from it instead of trusting it as ou”
Jonathan S.
Founder
Integration rating: 5.0 (3)
Integration rating: 2.5 (2)
“Orders come into woocommerce, port into fishbowl, get fulfilled,, push back to woocommerce.”
Willem T.
Systems Director
Integration rating: 5.0 (2)
“Aftership provides automatic shipment tracking. This saves me a lot of time.”
“Send post purchase emails on order status to reduce WISMO requests.”
David S.
President
Zoho Inventory customer support
What do users say about Zoho Inventory customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Inventory customer support.
Widely noted by reviewers, Zoho Inventory offers 24/7 customer service with fast, helpful, and personable support staff.
A number of users appreciate the multiple support channels like phone, chat, and user groups for quick issue resolution.
A limited number of users report slow or unhelpful responses, difficulty escalating issues, and inconsistent support quality.
Support options
Training options
To see what individual users say about Zoho Inventory's customer support, check out the review snippets below.
“Overall good product, great support via phone, user groups and chat.”
Murat K.
Consultant
“I don't dislike it at all, it has been correct in the operation providing a good service”
Caroline B.
Bachelor in Supply Chain Management
“Customer service is a bit slow and clunky”
Kamal M.
CEO
Zoho Inventory FAQs
Zoho Inventory has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. What is Zoho Inventory used for?
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go. Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers. The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
Q. Does Zoho Inventory support mobile devices?
Zoho Inventory supports the following devices:
Android, iPhone, iPad
Q. What level of support does Zoho Inventory offer?
Zoho Inventory offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support
