getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Fathom Logo

Free AI Meeting Assistant - Never take notes again!

Table of Contents

Fathom - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Fathom overview

Based on 807 verified user reviews

What is Fathom?

Fathom is a transcription program with key features that include meeting notes, automatic transcription, call transcription, speech recognition, recording, meeting management, and more.

Who uses Fathom?

Reviews for Fathom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (11%), and information technology and services (8%). The most frequent use case for Fathom cited by reviewers is call recording (68% of reviewers).

What do users say about Fathom pricing?

Most users consider Fathom to deliver strong value for money, highlighting the generous free plan and useful premium features. Most reviewers indicate the free trial is helpful, though some feel the annual cost and lack of monthly option are drawbacks.

What are the most popular integrations for Fathom?

The Fathom integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.9 out of 5 for its integration with Fathom), Google Meet (a meeting product, 4.9), and HubSpot CRM (a CRM product, 4.6).

Starting price

15per user /
per month

Alternatives

with better value for money

Fathom’s user interface

Ease of use rating:

Fathom pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(24)
5(782)

What do users say about Fathom?

Fathom is a transcription program with key features that include meeting notes, automatic transcription, call transcription, speech recognition, recording, meeting management, and more.

Select to learn more


Who uses Fathom?

Based on 807 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Financial Services
Marketing and Advertising
Information Technology and Services
Computer Software
Others

Use cases

Meeting
Call Recording
Transcription
Conversational AI Platform
AI Sales Assistant

Fathom's key features

GetApp's analysis of 241 verified user reviews collected between November 2022 and October 2024 identifies Fathom's most critical features and summarizes user sentiment about those features.

Automatic transcription

Reviewers appreciate Fathom's Automatic Transcription feature for its accuracy and time-saving benefits. They find it helpful for creating detailed summaries and linking notes to timestamps, which aids in quick reference and thorough documentation. Users report that it allows them to focus more on client interactions without worrying about manual note-taking. They also highlight the integration with HubSpot for automatic task creation and the ability to search transcripts for specific keywords, enhancing productivity and efficiency. Of the 147 Fathom users who gave detailed accounts of their use of Automatic Transcription, 99% rated this feature as important or highly important.


Call transcription

Users find Fathom's Call Transcription valuable for keeping track of key insights and providing reliable records of meetings. They appreciate the accuracy and searchability of the transcriptions, which help in reviewing and recalling details. Reviewers indicate that it allows them to focus on the meeting rather than note-taking and aids in summarizing meeting notes. They also mention the benefit of receiving summaries and action items promptly after calls, making follow-ups easier. Of the 54 Fathom users who gave detailed accounts of their use of Call Transcription, 98% rated this feature as important or highly important.


Speech recognition

Reviewers highlight the accuracy and speed of Fathom's Speech Recognition. They appreciate its ability to identify speakers and transcribe conversations accurately, even with different accents and dialects. Users report that it helps in distinguishing who said what, which is important for context and follow-up tasks. They also find it useful for creating detailed meeting summaries and action items, although some note occasional errors in attributing speech to the correct speaker. Of the 94 Fathom users who gave detailed accounts of their use of Speech Recognition, 95% rated this feature as important or highly important.


Recording

Users appreciate Fathom's Recording feature for capturing all talking points and allowing easy reference to specific parts of the conversation. They find the timestamps linked to the recording helpful for navigating and reviewing meetings. Reviewers mention the convenience of sharing recordings with others and the ability to focus on conversations without worrying about missing details. They also highlight the integration with other tools and the immediate availability of recordings after meetings. Of the 86 Fathom users who gave detailed accounts of their use of Recording, 94% rated this feature as important or highly important.


Meeting management

Reviewers find Fathom's Meeting Management capabilities helpful for organizing and tracking meetings. They appreciate the reminders and the ability to start meetings directly from Fathom. Users report that it simplifies note-taking and action item creation, allowing them to focus on the meeting itself. They also mention the benefit of receiving organized summaries and notes, which can be easily shared with participants. The integration with various meeting platforms is also highlighted. Of the 47 Fathom users who gave detailed accounts of their use of Meeting Management, 87% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Fathom seamlessly integrates with my Teams meetings and automatically joins in, records everything, and then provides me a detailed synopsis that allows me to highlight any point, review any outstanding tasks, or even simply just click a button and it will send the recap to everyone who was on the call.”
PK

Paul K.

CyberSecurity Analyst

“I no longer need to spend a ton of time typing up a meeting recap when Fathom can do it much faster, include links to specific moments during the meeting, and is incredibly accurate with regards to highlighting key takeaways from a meeting.”
JH

Jeff H.

Learning Solutions Manager

“I use it to manage multiple, fast moving projects, Fathom allows me to seamlessly run meetings without having to log and track the next steps and follow on points.”
JL

James L.

Director

“With features like agenda creation, real-time note-taking, and action item tracking, Fathom ensures that every meeting is productive and actionable.”
Verified reviewer profile picture

Brittany D.

Marketing manager


Annotations

Users appreciate Fathom's Annotations feature for its accuracy and flexibility. They find it helpful for highlighting key parts of meetings and creating action steps. Reviewers report that it eliminates the need for manual note-taking, allowing them to actively listen during meetings. They also mention the ability to customize annotations and the integration with other tools like Notion. Some users highlight the AI's capability to accurately summarize and annotate meetings, enhancing their workflow. Of the 16 Fathom users who gave detailed accounts of their use of Annotations, 81% rated this feature as important or highly important.


All Fathom features

Features rating:

Access controls/permissions
Action item tracking
AI/Machine learning
Alerts/Escalation
Alerts/Notifications
API
Call Management
Call recording
Call tracking
Chatbot
Chat Transcript
Code-free development
Collaboration tools
Conferencing
Configurable workflow
Conversation intelligence
CRM
Customizable branding
Data entry
File sharing
For sales teams/organizations
Live chat
Meeting notes
Multi-Language
Natural language processing
Notes management
Playback controls
Predictive analytics
Real-Time analytics
Real-Time data
Reminders
Reporting/Analytics
Reporting & statistics
Search/Filter
Sentiment analysis
Single sign on
Speech-to-Text analysis
Task management
Templates
Third-Party integrations
Timecoding
User management
Video conferencing

Fathom alternatives

Fathom logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoom Workplace logo

Starting from

14.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Modjo logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Fathom pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

/user

Contact vendor for more details

Premium

16

/user

Per month

Features included:

  • Playlists of Clips
  • Global Search
  • Custom Branding

Team

15

/user

Per month

Features included:

  • Team Recordings View
  • Comments & Mentions
  • Keyword Alerts

Business

20

/user

Per month

Features included:

  • Single Sign-on Integration
  • Custom Data Retention Policies
  • Advanced Security Controls

User opinions about Fathom price and value

Value for money rating:

To see what individual users think of Fathom's price and value, check out the review snippets below.

“Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!”
RR

Ryan R.

Owner

“I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.”
RP

Russell P.

Fractional CRO

Fathom integrations (9)

Integrations rated by users

We looked at 807 user reviews to identify which products are mentioned as Fathom integrations and how users feel about them.

Integration rating: 4.9 (157)

Google Meet logo
Google Meet

Integration rating: 4.9 (54)

Integration rating: 4.9 (49)

HubSpot CRM logo
HubSpot CRM

Integration rating: 4.7 (40)

L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.

HG

Hervé G.

CEO

Zapier logo
Zapier

Integration rating: 4.7 (21)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Slack logo
Slack

Integration rating: 4.7 (14)

Useful to get updates

AK

Aryan K.

CEO

Fathom customer support

What do users say about Fathom customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Fathom customer support.

Widely noted by reviewers, Fathom's customer support is highly responsive and quick to address issues or questions.

A significant portion of users highlight the team's helpfulness and willingness to troubleshoot problems, even outside normal hours.

Frequently reported by users, support interactions are described as human, courteous, and proactive in following up.

Common user feedback praises the onboarding process and ongoing support for being seamless, friendly, and reliable.

Support options

Email/help desk
Knowledge base
Faqs/forum

Training options

Documentation
Webinars

To see what individual users say about Fathom's customer support, check out the review snippets below.

“The customer support is really quick, this helps alot especially when you're in need of help/ technical issues”

RK

Rachel K.

Coach and Mentor

“Customer support is excellent - provided feedback and they got back to me quickly, referring to my question and helping me.”

NS

Nir S.

Director

Fathom FAQs

Q. What is Fathom used for?

Fathom is the free AI meeting assistant that records, transcribes, highlights, and summarizes your Zoom, Google Meet or Microsoft Team meetings so you can focus on the conversations instead of taking notes.

These products have better value for money

Related categories