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RoomRaccoon
5
45
4
14
3
3
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one hotel management software for independent hotels
Table of Contents



Is this product right for your business?
Find out with a
RoomRaccoon - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
RoomRaccoon overview
What is RoomRaccoon?
RoomRaccoon is a cloud-based hotel management system for independent hotels, hostels, bed and breakfasts, apartments, and vacation rentals.
Designed by hotel owners and tech specialists, the powerful cloud-based system harnesses smart automation to boost operations, maximize profitability and enhance the guest experience.
The core system combines property management, channel management, a smart booking engine and payment platform and brings seamless automation to all aspects of a hotel business.
RoomRaccoon is one of the most connected solutions on the market and offers over 400 integrations with business solutions such as Lightspeed, Sage, Booking.com and Expedia.
The solution is intuitive and simple to use and offers outstanding support for multiple languages, should you need it.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
Booking and Reservations
Pricing
RoomRaccoon’s user interface
RoomRaccoon pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about RoomRaccoon?
Customer service, fantastic product which integrates seamlessly with Lightspeed POS, partner & customer-first approach
Select to learn more
Who uses RoomRaccoon?
Based on 72 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RoomRaccoon's key features
Most critical features, based on insights from RoomRaccoon users:
All RoomRaccoon features
Features rating:
RoomRaccoon alternatives
RoomRaccoon pricing
Value for money rating:
Starting from
188
Per month
User opinions about RoomRaccoon price and value
Value for money rating:
To see what individual users think of RoomRaccoon's price and value, check out the review snippets below.
Simone K.
AE
Lila J.
owner
RoomRaccoon integrations (20)
Integrations rated by users
We looked at 72 user reviews to identify which products are mentioned as RoomRaccoon integrations and how users feel about them.
Integration rating: 4.5 (2)
“Payments are a vital part of any operation and Adyen offers impeccable service.”
Marko S.
Administrator
Integration rating: 5.0 (2)
“export to Xero for accouting purpose.”
Yu N.
Director
Integration rating: 4.0 (1)
“it is okay sofwate but afas is not my favorite. the integration however works fine”

Sebastiaan P.
Booking
Integration rating: 5.0 (1)
“to track what customers order”
Ryan H.
owner
RoomRaccoon customer support
What do users say about RoomRaccoon customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RoomRaccoon customer support.
Widespread user sentiment highlights RoomRaccoon's customer support as highly responsive, efficient, and available at all times.
A minority of users report difficulty reaching support by phone and dissatisfaction with the resolution of their issues.
Support options
Training options
To see what individual users say about RoomRaccoon's customer support, check out the review snippets below.
“i love the interface and the fact that the customer support is very responsive and efficient in it's problem solving skills”
Simone K.
AE
“Customer service, fantastic product which integrates seamlessly with Lightspeed POS, partner & customer-first approach”
Sarah R.
Partner Growth Manager
“Their customer support is inadequate at best and non existent at worst.”
Philip H.
Director























