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Solid Commerce Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend5.6/10
Pros and cons
Thank you for your response regarding Solid Commerce's platform. We always are happy to hear feedback from our clients and work hard to ensure that they are satisfied.
The platform is as good as it gets when it comes to an all in one solution for managing inventory, orders and shipping. One of the best perks of using their platform is the account manager support.
I have been with Solid Commerce for going on 6 years now. Their platforms performance and easy to use system makes Solid Commerce my first choice in web fulfillment.
Most frustrating is that their "Support" team consists of a few front line people who are unable to answer concerns. They pass them on to an expert for "further review.
Problem after problem and they can not fix any of them. It is costing us money now.
If you start to get upset they just give you another sales representative and it starts all over. You stay in a perpetual loop of misery.