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Square Payments
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2K
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online payment processing for merchants & vendors
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Square Payments - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Square Payments overview


Based on 2675 verified user reviews
What is Square Payments?
Square Payments is a payment processing program offering key features such as debit/credit card processing, data security, payment fraud prevention, mobile payments, and online payments, among others.
Who uses Square Payments?
Reviews for Square Payments come from a wide variety of industries, including retail (7% of reviewers), health, wellness and fitness (7%), and arts and crafts (4%). The most frequent use case for Square Payments cited by reviewers is payment processing (78% of reviewers).
What do users say about Square Payments pricing?
Reviewers indicate that Square Payments offers transparent, predictable pricing and no monthly fees, which they appreciate for small businesses. However, some users report that cumulative transaction fees and higher costs for advanced features can reduce overall value.
What are the most popular integrations for Square Payments?
The Square Payments integration most frequently cited by reviewers is ClinicSense, a massage therapy product rated 5.0 out of 5 for its integration with Square Payments.
Starting price
Alternatives
with better value for money
Pros & Cons
Invoicing
Inventory Management
Event Payments
Pricing
Connection Issues
Dependence on strong connectivity
Square Payments’s user interface
Square Payments pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Square Payments?
Square Payments is a payment processing program offering key features such as debit/credit card processing, data security, payment fraud prevention, mobile payments, and online payments, among others.
Select to learn more
Who uses Square Payments?
Based on 2,675 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Square Payments's key features
GetApp's analysis of 367 verified user reviews collected between July 2021 and October 2024 identifies Square Payments' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Payments' debit/credit card processing capabilities. They highlight the ability to accept a wide range of credit and debit cards, including mobile wallets, which boosts sales and customer satisfaction. Users report that the processing is quick and secure, with options to manually enter card information or use a card reader. They find it convenient for on-the-go transactions, especially at events and craft shows. However, some users mention issues with random holds on transactions and occasional hardware malfunctions. Of the 113 Square Payments users who gave detailed accounts of their use of Debit/Credit Card Processing, 99% rated this feature as important or highly important.
Users report that Square Payments offers quick and easy payment processing. They appreciate the ability to accept payments through multiple channels, including in-person, online, and mobile. Reviewers indicate that funds are often available instantly or can be transferred to a bank account with minimal delay. They find the system intuitive and reliable, though some users mention occasional delays in fund transfers and issues with customer service. Integration with other systems and the option for instant transfers are also highlighted as valuable aspects. Of the 155 Square Payments users who gave detailed accounts of their use of Payment Processing, 99% rated this feature as important or highly important.

Keith T.
Managing Partneer

Nathaniel H.
Process Engineer
Marissa W.
Licensed Massage Therapist
Hilary C.
Owner
Reviewers highlight the robust data security measures in Square Payments. They appreciate the use of encryption and two-factor authentication to protect sensitive information. Users feel confident that their customers' data is secure, which helps build trust and legitimacy for their business. They report no significant issues with data breaches or fraud, and value the compliance with Level 1 PCI Data security standards. The ability to securely store customer information and prevent unauthorized access is also noted as a key benefit. Of the 131 Square Payments users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.
Users appreciate the payment fraud prevention measures in Square Payments. They report receiving real-time alerts for suspicious activity and value the encryption and fraud detection protocols in place. Reviewers feel that these measures help protect both their business and their customers from fraudulent transactions. However, some users mention that the fraud prevention system can be overly strict, occasionally flagging legitimate transactions. Despite this, the overall sentiment is positive, with users feeling secure and confident in the system's ability to prevent fraud. Of the 114 Square Payments users who gave detailed accounts of their use of Payment Fraud Prevention, 93% rated this feature as important or highly important.
Reviewers find the mobile payments feature of Square Payments highly convenient and essential for their business. They appreciate the ability to accept payments anywhere using a smartphone or tablet, which is particularly useful for on-the-go transactions and events. Users report that the system is easy to set up and use, with fast and secure transactions. They also value the flexibility of various portable payment options and the ability to process payments without needing a traditional terminal. Of the 89 Square Payments users who gave detailed accounts of their use of Mobile Payments, 88% rated this feature as important or highly important.
Users highlight the convenience and efficiency of online payments with Square Payments. They appreciate the ability to send digital invoices, create online payment portals, and process payments securely from a laptop or desktop. Reviewers find that online payments boost sales by allowing customers to pay at their convenience. They also value capabilities like automatic payment reminders and the integration with other platforms. However, some users report issues with fund transfers and occasional problems with the online payment system. Of the 121 Square Payments users who gave detailed accounts of their use of Online Payments, 86% rated this feature as important or highly important.
All Square Payments features
Features rating:
Square Payments alternatives
Square Payments pricing
Pricing plans
Pricing details:
User opinions about Square Payments price and value
Value for money rating:
To see what individual users think of Square Payments's price and value, check out the review snippets below.

Nathaniel H.
Process Engineer

Keith T.
Managing Partneer
Square Payments integrations (27)
Integrations rated by users
We looked at 2,675 user reviews to identify which products are mentioned as Square Payments integrations and how users feel about them.
Integration rating: 4.7 (15)
“As a welder I needed detailed invoices”
Jacob H.
Welder
Integration rating: 4.6 (13)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”

Aireanne T.
Owner
Integration rating: 4.9 (13)
Integration rating: 4.4 (11)
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
“Easy integration across the platform”

Hana Ř.
Leader of Inventory
Integration rating: 4.0 (9)
Integration rating: 4.3 (9)
“Scheduled clients are added automatically to MailChimp.”

Stuart M.
Head Teacher
Square Payments customer support
What do users say about Square Payments customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Square Payments customer support.
A number of users say Square Payments customer service is friendly, knowledgeable, and resolves issues quickly when contacted.
Multiple users appreciate that support is efficient and helpful, especially during setup or when urgent help is needed.
A fair number of users report that reaching customer support is difficult, with long wait times and limited live assistance options.
Multiple users mention slow response times, lack of phone support, and challenges getting help during critical issues.
Support options
Training options
To see what individual users say about Square Payments's customer support, check out the review snippets below.
“Any issues, Square customer service helps us right away.”
Janice B.
Store Manager
“After you take the time to figure everything out it does work fairly seamlessly it can be very confusing though for a first time person trying to work with it but the customer support for Square is excellent”
DARRIN B.
Owner
“The resolution process was clumsy and communicating with customer service was nearly impossible. ”

Daniel L.
Owner
“It relies entirely on service and wi-fi, so large events with little service can be hard to make work well, especially with high customer volume.”

Percival F.
Sales Associate
Square Payments FAQs
Square Payments is an online payment processing solution which integrates with Square hardware and POS software to allow businesses to accept various payment types. Businesses can use Square Payments to make transactions from any location, deposit payments from all major credit cards, send invoices, store payment details for recurring customers, sell through e-commerce platforms, and more through integration with other Square tools and third party applications. In order to facilitate the acceptance of any type of payment, Square Payments provides tools for managing chip cards, NFC payments, magstripe, remote payments, cash deposits, and more, meaning businesses can offer more flexibility to their customers. Users can integrate with Square’s card reader hardware and POS application to process payments anywhere, and in any way that customers wish to pay. Payments can also be handled remotely by keying in payments even when offline and, utilizing Square hardware, merchants can accept credit cards, NFC payments, gift cards, and more. Square Payments provides automatic security measures including PCI compliance, chargeback protection, account takeover protection, fraud monitoring and detection, and more, so that both businesses and their customers can rest assured their accounts and data are safe when completing transactions.
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