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ThinkReservations
5
112
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based hospitality property & booking management system
Table of Contents
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ThinkReservations - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ThinkReservations overview
What is ThinkReservations?
ThinkReservations is a cloud-based property management software designed to help businesses in the hospitality industry handle bookings, automatically adjust rates in real-time according to occupancy, and synchronize data with various online travel agencies and channels such as TripAdvisor, Expedia, Booking.com, and more.
Property owners can use the application’s custom booking engine to manage reservations and generate upselling opportunities by offering curated items, packages, or services to clients. It lets marketers offer discounts at custom rates and define various cancellation policies. With the calendar tool, supervisors can view all reservations, sort them using colored indicators, and prepare quotes for guests. Administrators can set up user accounts for employees with name, email address, and contact information and grant permissions accordingly.
ThinkReservations offers integration with various third-party applications including CartStack, TripTease, Google Analytics, Aloha, and Heartland. Managers can create new tasks specific to reservations, assign them to staff members, and track pending ones. It offers a host of other features such as remote access, payment reconciliation, data export, forecasting, automated emails, yield management, waitlist creation, text messaging, and more.
Starting price
Alternatives
with better value for money
Pros & Cons
Reservation Management
Customer Support
Guest Management
Reporting
Credit Card Processing
ThinkReservations’s user interface
ThinkReservations pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about ThinkReservations?
The fact that they kept up with other sites to record reservations was great.
Select to learn more
Who uses ThinkReservations?
Based on 120 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ThinkReservations's key features
Most critical features, based on insights from ThinkReservations users:
All ThinkReservations features
Features rating:
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ThinkReservations pricing
Value for money rating:
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No pricing info
User opinions about ThinkReservations price and value
Value for money rating:
To see what individual users think of ThinkReservations's price and value, check out the review snippets below.
Billie-Jayne C.
Owner
Sharon M.
Owner Inn Keeper
ThinkReservations integrations (8)
Integrations rated by users
We looked at 120 user reviews to identify which products are mentioned as ThinkReservations integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Keeps our pro shop integrated with same pricing”
Paul D.
Owner
Integration rating: 5.0 (1)
“It's how we communicate with our guests. ”
John B.
Owner
Other top integrations
ThinkReservations customer support
What do users say about ThinkReservations customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ThinkReservations customer support.
The majority of users highlight ThinkReservations' customer support as responsive, knowledgeable, and always willing to help.
A significant portion of users appreciate the easy access to live, US-based support and the helpfulness of the support team.
Broad user base values the thorough, patient assistance provided during onboarding, troubleshooting, and feature setup.
Widespread user sentiment praises the detailed help articles, videos, and prompt responses for resolving issues quickly.
Support options
Training options
To see what individual users say about ThinkReservations's customer support, check out the review snippets below.
“The ThinkReservations team was professional and the customer support was fantastic.”
Sara K.
General Manager
“Even our team who does not spend much time on ThinkReservations is comfortable using it.”
Barb B.
Hospitality Manager
