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Velma Logo

Digital (r)evolution in hospitality through AI & big data

Table of Contents

Velma - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Velma overview

What is Velma?

Increase direct bookings and improve your hotel customer experience with Velma from Quicktext.

Velma is the answer to your hospitality needs. Velma talks like a local and assists clients in finding answers to their questions and booking accommodations in 24 languages for over 1200 hotels in 68 countries across the world, thanks to the combination of AI and big data.

The digital (r)evolution in the hotel industry has begun with Quicktext.

Starting price

299 /
per month

Alternatives

with better value for money

Velma’s user interface

Ease of use rating:

Velma pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(3)
5(20)

What do users say about Velma?

No need to fill up text boxes, instead, the whole process can be done via selecting "yes" and "no" boxes and including "time" or "price" details.

Select to learn more


Who uses Velma?

Based on 23 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Leisure, Travel & Tourism
Information Technology and Services
Financial Services
Others

Use cases

Artificial Intelligence

Velma's key features

Most critical features, based on insights from Velma users:

Chatbot
Predictive analytics
Multi-Language

All Velma features

Features rating:

Activity dashboard
Alerts/Escalation
API
Chatbot
Customer segmentation
Customizable branding
Data extraction
Data import/export
Data storage management
Data visualization
Document management
For sales teams/organizations
Machine learning
Mobile app
Monitoring
Multi-Language
Natural language processing
Performance metrics
Predictive analytics
Process/Workflow automation
Real-Time data
Reporting/Analytics
Role-Based permissions
Search/Filter
Tagging
Third-Party integrations
Trend analysis
Virtual personal assistant (vpa)

Velma alternatives

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299

Per month

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Anyword logo

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Customer Support

Velma pricing

Value for money rating:

Starting from

299

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Velma price and value

Value for money rating:

To see what individual users think of Velma's price and value, check out the review snippets below.

“No need to fill up text boxes, instead, the whole process can be done via selecting "yes" and "no" boxes and including "time" or "price" details.”
MS

Mauricio S.

Innovation Consultant

“On one platform we can check all the messages we receive via Messenger or live chat and it is very user friendly.”
KM

Kata M.

Front Office Manager

Velma integrations (24)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Velma integrations and how users feel about them.

Integration rating: 5.0 (1)

Rezlynx deals with our postings, although we have had some teething issues

TF

Terrie F.

Conference and Events Sales Office Supervisor

Velma support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk

Training options

Webinars
Documentation
Live Online
Videos

Velma FAQs

Q. Who are the typical users of Velma?

Velma has the following typical customers:
Large Enterprises, Small Business, Mid-size Business

These products have better value for money


Q. Does Velma support mobile devices?

Velma supports the following devices:
iPhone, Android, iPad


Q. What level of support does Velma offer?

Velma offers the following support options:
Chat, Phone Support, Email/Help Desk

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