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Tango Logo

Rewards that are easy to give and awesome to receive!

Table of Contents

Tango - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Tango overview

Based on 521 verified user reviews

What is Tango?

Tango is a customer loyalty solution with key features that include gift card management, a rewards catalog, rewards management, eCards, activity tracking, surveys and feedback, and more.

Who uses Tango?

Reviews for Tango come from a wide variety of industries, including information technology and services (7% of reviewers), education management (5%), and computer software (4%). The most frequent use case for Tango cited by reviewers is employee recognition (39% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Gift Cards and Rewards

Process

Customization Options

Sending and Receiving

Tango pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(87)
5(431)

What do users say about Tango?

Tango is a customer loyalty solution with key features that include gift card management, a rewards catalog, rewards management, eCards, activity tracking, surveys and feedback, and more.

Select to learn more


Who uses Tango?

Based on 521 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Construction
Chemicals
Banking
Others

Use cases

Customer Engagement
Employee Recognition
Customer Loyalty
Market Research
Employee Engagement

Tango's key features

GetApp's analysis of 96 verified user reviews collected between July 2021 and October 2024 identifies Tango's most critical features and summarizes user sentiment about those features.

Gift card management

Reviewers appreciate Tango's Gift Card Management for its intuitive and secure dashboard, making it easy to navigate and manage gift cards. They find the timely delivery and accurate information valuable, ensuring recipients have no trouble using the cards. Users also highlight the ability to track all gift cards and the ease of sending e-cards. However, some mention that receiving multiple emails for each card can be overwhelming. Of the 20 Tango users who gave detailed accounts of their use of Gift Card Management, 100% rated this feature as important or highly important.


Rewards catalog

Users report that Tango's Rewards Catalog offers a wide selection of enticing rewards, including gift cards, merchandise, travel experiences, and charitable donations. They appreciate the variety and the ability to find something for everyone, which boosts employee engagement. Reviewers also note the ease of navigation and the seamless redemption process. However, some suggest that more options could be added, and there are occasional issues with Visa or Mastercard options online. Of the 20 Tango users who gave detailed accounts of their use of Rewards Catalog, 95% rated this feature as important or highly important.


Rewards management

Reviewers indicate that Tango's Rewards Management system is user-friendly and efficient, allowing them to handle rewards, monitor progress, and access comprehensive information on each incentive. They value the ability to adjust reward preferences and receive tailored recommendations. Users also appreciate the seamless experience of tracking and sending rewards, with some highlighting the convenience of resending rewards without needing customer service intervention. Of the 26 Tango users who gave detailed accounts of their use of Rewards Management, 92% rated this feature as important or highly important.


eCards

Users report that Tango's eCards feature is a convenient and easy way to express appreciation and celebrate special occasions. They appreciate the wide variety of beautifully designed eCards and the ability to personalize messages. Reviewers find it particularly useful for remote staff, making gift card distribution and redemption quick and simple. However, some mention occasional difficulties in using eCards in certain parts. Of the 19 Tango users who gave detailed accounts of their use of eCards, 89% rated this feature as important or highly important.


Activity tracking

Reviewers feel that Tango's Activity Tracking is a valuable tool for monitoring and keeping track of all executed activities on their accounts. They appreciate the real-time tracking, accurate reports, and the ability to see when cards are redeemed. Users also highlight the security measures in place before receiving rewards and the convenience of viewing data anytime, anywhere. Some mention that it helps in monitoring employee performance and tracking previous rewards. Of the 24 Tango users who gave detailed accounts of their use of Activity Tracking, 88% rated this feature as important or highly important.


Surveys & feedback

Users indicate that Tango's Surveys & Feedback tool allows them to share ideas and contributions easily. They appreciate the user-friendly layout and the regular updates about new surveys. Reviewers find it helpful for improving customer support and enhancing the overall experience. They also value the quick turnaround and the ability to redeem gift cards for survey completion. Some mention that it helps in understanding customer experiences and making necessary improvements. Of the 14 Tango users who gave detailed accounts of their use of Surveys & Feedback, 86% rated this feature as important or highly important.


All Tango features

Features rating:

Activity dashboard
API
CRM
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Employee recognition
Employee reward programs
Engagement tracking
Feedback management
Gamification
Loyalty cards
Loyalty program
Manager-to-Employee recognition
Member portal
Multi-Channel distribution
Panel management
Peer-to-Peer recognition
Real-Time reporting
Recognition tracking
Reporting/Analytics
Reporting & statistics
Rewards program
Single sign on
Social recognition
Survey builder
Survey/Poll management

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Tango pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Gift cards
  • Prepaid cards
  • Reward Links
  • Advanced reporting
  • Bulk ordering
  • Order tracking
  • Send rewards instantly
  • Customer and recipient support
  • Data Privacy
  • Fraud detection and mitigation tools
  • PCI-DSS compliant
  • ISO27001:2013 certified
  • Single gift card API
  • Third-party integrations
  • Donations for 30+ nonprofit charities

Low fees

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Payouts
  • Mailed rewards
  • Promotions

User opinions about Tango price and value

Value for money rating:

To see what individual users think of Tango's price and value, check out the review snippets below.

“While Tango is great for quick documentation, customization and advanced editing options are somewhat limited, and some manual cleanup is still required after auto-capture.”
Verified reviewer profile picture

Vishnu P.

Cloud Engineer

“As a development team leader, since my title is Senior Software Development Engineer, I can use Tango Card to manage recognition and rewards programs for my team when appropriate.”
Verified reviewer profile picture

Hilario R.

Senior Software Development Engineer

Tango integrations (6)

Integrations rated by users

We looked at 521 user reviews to identify which products are mentioned as Tango integrations and how users feel about them.

Integration rating: 4.0 (2)

Zapier logo
Zapier

Integration rating: 5.0 (2)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Gmail logo
Gmail

Integration rating: 5.0 (2)

Integration rating: 5.0 (2)

Tango customer support

What do users say about Tango customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Tango customer support.

Widely noted by reviewers, Tango's customer support is responsive, friendly, and often resolves issues quickly and efficiently.

A significant portion of users appreciate the easy accessibility of support channels and the professionalism of the support team.

A limited number of users report slow response times, inconsistent support knowledge, and difficulty reaching support by phone.

Support options

Chat

Training options

In person
Documentation

To see what individual users say about Tango's customer support, check out the review snippets below.

“it provides really good customer care services you hardy have to wait a few minutes for any of their staff to attain your complain.”

ss

swati s.

startup

“The lack of immediacy for customer support issues - as well as the lack of knowledge on their customer support team - is a no for me.”

TM

Trisha M.

VP of Rev Ops

Tango FAQs

Q. What is Tango used for?

Tango Card has a Reward Link module for companies that allows users to send web links to recipients and give them various gift card brand options. The platform provides customization tools for reward links, and companies can add brand messages and colors to reward materials. The Reward Genius serves as the admin dashboard for users to send and track employee gift cards and research participants or customers. Provided as a Reward-as-a-Service (RaaS) software solution, Tango Card supports a gift card API, allowing users to power incentives on various third-party platforms and apps. It automates employee gifting for companies and expands the reward choice options for recipients. Users can also resend gift cards and receive reward reports, including order histories email delivery statistics. The Reward Genius dashboard allows users to order on-demand rewards and deliver worker incentives in bulk.

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