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journy.io Logo

Customer journey mapping tools

Table of Contents

journy.io - 2026 Pricing, Features, Reviews & Alternatives

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journy.io overview

What is journy.io?

journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth while fighting churn. The platform enables managers to analyze leads and customers, from the very first web visit to becoming a paying customer to possibly churning. Administrators can group visitors into specific segments and use individual engagement metrics in existing workflows. Metrics include health score, campaign performance, lead qualification, personas, feature adoption, and churn detection.

Starting price

200usage based /
per month

Alternatives

with better value for money

journy.io’s user interface

Ease of use rating:

journy.io reviews

Overall rating

4.8

/5

4

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.75/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

journy.io's key features

Most critical features, based on insights from journy.io users:

Customer segmentation
Real-Time data
Campaign management
Email marketing
Campaign Segmentation
Lead management

All journy.io features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Audience targeting
Behavior tracking
Behavioral analytics
Campaign analytics
Channel management
Contact database
Contact management
CRM
Customer activity tracking
Customer database
Customer engagement
Customer journey mapping
Customer profiles
Customizable templates
Data integration
Email management
Email tracking
Engagement tracking
Event triggered actions
GDPR compliance
Health score
Lead qualification
Multi-Channel communication
Multi-Channel marketing
Multiple data sources
Onboarding
Personalization
Predictive analytics
Predictive modeling
Real-Time analytics
Reporting & statistics
Tagging
Third-Party integrations

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journy.io pricing

Value for money rating:

Starting from

200

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about journy.io price and value

Value for money rating:

journy.io integrations (11)

Integrations rated by users

We looked at 4 user reviews to identify which products are mentioned as journy.io integrations and how users feel about them.

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (1)

journy.io support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk
Chat

Training options

Live Online
Webinars
Documentation
Videos

journy.io FAQs

Q. What type of pricing plans does journy.io offer?

journy.io has the following pricing plans:
Starting from: $200.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of journy.io?

journy.io has the following typical customers:
Mid Size Business, Small Business


Q. What languages does journy.io support?

journy.io supports the following languages:
English


Q. Does journy.io offer an API?

Yes, journy.io has an API available for use.


Q. What other apps does journy.io integrate with?

journy.io integrates with the following applications:
ActiveCampaign, Zapier, Segment, Pipedrive, SalesLoft, Freshdesk, Mailchimp, HubSpot CRM, Intercom, Zendesk Suite


Q. What level of support does journy.io offer?

journy.io offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, Chat

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