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Kaseya BMS

Business management solution for IT departments & MSPs

Table of Contents

Is this product right for your business?

Find out with a

Kaseya BMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

Kaseya BMS overview

What is Kaseya BMS?

Kaseya BMS is a next-generation Professional Services Automation platform built to empower IT Departments and MSPs with the key tools needed to succeed in the modern IT management world.

BMS provides users with an easy to use interface, that enables users to get up to speed quicker and be more productive in the long run - all while still offering the depth and customization required to meet the various business objectives of different teams.

Kaseya BMS is equipped with everything you need, at an affordable price that is a fraction of the competition. BMS comes ready to help you succeed with best in class solutions for Project Management, CRM, Time Tracking & Billing, Inventory, Finance & Billing, CRM, and Service Desk.

Starting price

35per feature /
per month

Alternatives

with better value for money

Pros & Cons

Integrations

User Interface

Ease of Use

Kaseya BMS’s user interface

Ease of use rating:

4.1

(29)

Kaseya BMS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(19)

5(9)

What do users say about Kaseya BMS?

I had hoped to use the integration to streamline our business processes, but the constant need to switch back and forth between BMS and VSA was cumbersome and counter-productive.

Select to learn more

Who uses Kaseya BMS?

Based on 29 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services

Computer & Network Security

Construction

Use cases

Help Desk

CRM

Project Management

Managed Service Providers (MSP)

Time and Expense

Kaseya BMS's key features

Most critical features, based on insights from Kaseya BMS users:

Alerts/Escalation

5.0

(1)

Workflow management

4.7

(3)

Reporting/Analytics

4.0

(3)

Service level agreement (sla) management

5.0

(1)

Collaboration tools

5.0

(1)

All Kaseya BMS features

Features rating:

3.8

(29)

Accounting

5.0

(1)

Accounting integration

(0)

Activity tracking

5.0

(2)

Alerts/Escalation

5.0

(1)

Automated routing

(0)

Billing & invoicing

5.0

(1)

Budget management

(0)

Client portal

(0)

Collaboration tools

5.0

(1)

Contact management

5.0

(2)

Contract/License management

(0)

CRM

4.5

(2)

Customer database

(0)

Customizable fields

5.0

(1)

Customizable reports

(0)

Dashboard

5.0

(1)

Document management

5.0

(1)

Document storage

(0)

Email management

4.0

(1)

Estimating

(0)

Expense tracking

5.0

(1)

File sharing

(0)

Financial management

5.0

(1)

Forecasting

(0)

Gantt/Timeline view

(0)

Help desk management

(0)

Interaction tracking

5.0

(1)

Inventory management

5.0

(1)

Issue management

5.0

(1)

IT asset management

(0)

IT reporting

(0)

Knowledge base management

5.0

(1)

Maintenance scheduling

5.0

(1)

Milestone tracking

(0)

Multi-Channel communication

(0)

Percent-Complete tracking

(0)

Performance metrics

(0)

Portfolio management

(0)

Prioritization

(0)

Product roadmapping

(0)

Project accounting

(0)

Projections

(0)

Project management

(0)

Project planning

(0)

Project planning/scheduling

(0)

Project templates

(0)

Project time tracking

(0)

Project tracking

(0)

Quotes/Estimates

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time reporting

5.0

(1)

Real-Time updates

(0)

Recurring/Subscription billing

(0)

Reimbursement management

(0)

Reporting/Analytics

4.0

(3)

Reporting/Project tracking

5.0

(1)

Resource management

5.0

(1)

Scheduling

(0)

Service level agreement (sla) management

5.0

(1)

Status tracking

(0)

Task management

5.0

(2)

Ticket management

4.5

(6)

Time & expense tracking

(0)

Timer

(0)

Time tracking

5.0

(1)

Time tracking by client

(0)

Time tracking by project

(0)

Workflow management

4.7

(3)

Kaseya BMS alternatives

Kaseya BMS

4.1

(29)

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

3.8

Value for Money

4.1

Customer Support

4.0

Wrike

4.4

(2.9K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.3

Bitrix24

4.2

(987)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

Accelo

4.5

(174)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.3

Customer Support

4.4

Kaseya BMS pricing

Value for money rating:

4.1

(29)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Kaseya BMS price and value

Value for money rating:

4.1

(29)

To see what individual users think of Kaseya BMS's price and value, check out the review snippets below.

“Its APIs are quite flexible and easy to integrate.”

Tristan W.

Helpdesk Coordinator

“The interface is very pleasant to the eyes, as an employee who spends the majority of his time using it, I have yet to get sick of staring at it for so long.”