App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Keela
5
136
4
145
3
21
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising CRM that unifies fundraising and donor comms.
Table of Contents
Is this product right for your business?
Find out with a
Keela - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Keela overview
Based on 308 verified user reviews
What is Keela?
By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is nonprofit CRM (64% of reviewers).
What do users say about Keela pricing?
Most reviewers indicate Keela offers strong value for money, with affordable pricing and essential features included. Reviewers appreciate the straightforward pricing, discounts, and free trial, though some users report higher costs with increased contact limits.
What are the most popular integrations for Keela?
The Keela integration most frequently cited by reviewers is Stripe, a payment processing product rated 5.0 out of 5 for its integration with Keela.
Starting price
per month
Pros & Cons
Donor Management
Contact Management
Training and Learning Curve
Reporting
Email Campaigns
Data Import and Export
Keela’s user interface
Keela review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.0
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about Keela?
Reviewers appreciate Keela for its comprehensive donor management, streamlined communications, and ability to centralize data, which helps teams stay organized and collaborate efficiently. They find the platform user-friendly, affordable for nonprofits, and value its customizable forms and integration options. Many highlight responsive customer support and ongoing improvements based on user feedback.
Users say Keela’s email campaign and reporting tools are helpful, though some find email customization and advanced features limited. They report a moderate learning curve, with training resources available, but mention occasional glitches and a desire for more robust customization and event management options.
Select to learn more
Who uses Keela?
Based on 308 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Keela's key features
Most critical features, based on insights from Keela users:
All Keela features
Features rating:
Keela alternatives
Keela
Starting from
160
Per month
DonorSnap
Starting from
50
Per month
DonorPerfect
Starting from
119
Per month
Bonterra Network for Good
Starting from
No pricing info
Keela pricing
Pricing plans
Pricing details:
Custom Pricing For More Than 10,000 Contacts
No pricing info
Features included:
- Unlimited Online Training
- Donor & Volunteer Management
- Email Marketing
- Unlimited Email Support
- Reporting & Analytics
- No Transaction Fees
- Membership Management
- Project Management
- CRM
- Automatic Receipts
- Integrations
- Unlimited Number Of Emails
- Unlimited Email Templates
- Grant Management
- Unlimited Donation Forms
- Compliant Tax Receipts (IRS/CRA/ACNC Compliant)
- Anti-Spam Compliance
- Automation
User opinions about Keela price and value
Value for money rating:
Of 34 reviews that provide robust commentary on Keela's price and value, mention it in a positive light.
Most reviewers indicate Keela offers strong value for money, highlighting its affordable pricing, especially for small non-profits, and noting that many essential features are included without overwhelming complexity. They appreciate the straightforward pricing structure, frequent discounts, and the availability of a free trial. Some users report Keela is more cost-effective than competitors with similar functionality. However, some reviewers feel increasing contact limits can make the software costly, and a few users mention the price as a significant expense for their organization. Reviewers indicate the included functionalities justify the cost for most organizations.
, and
Keela integrations (11)
Integrations rated by users
We looked at 308 user reviews to identify which products are mentioned as Keela integrations and how users feel about them.
Integration rating: 5.0 (13)
Integration rating: 4.4 (11)
Integration rating: 3.8 (8)
“This creates our website and our campaign faces.”
“This allowed us to create great fundraising pages and event pages. We use this often. Then it all shows up easily into Keela to digest the information.”
Nancy N.
Vice President of Program and Administration
Integration rating: 3.3 (8)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 4.0 (6)
“This manages all of our accounting aspects and works well together.”
“This allowed us to have a streamline of donations coming through to our accounting software.”
Nancy N.
Vice President of Program and Administration
Integration rating: 4.3 (6)
Keela customer support
What do users say about Keela customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Keela customer support.
Widely noted by reviewers, Keela's customer support is exceptionally responsive and quick to address issues.
Multiple users appreciate building ongoing relationships with support staff who remember their needs.
A significant portion of users highlight clear, thorough help articles and effective self-help resources.
Common user feedback praises the team's willingness to listen, adapt, and go above and beyond for customers.
Support options
Training options
To see what individual users say about Keela's customer support, check out the review snippets below.
“Customer service is the best I've ever dealt with and the communications area is great for all our needs.”
Brynn B.
Fundraising Coordinator
“The customer support is outstanding which is valuable because there are so many features.”
Catherine C.
Events and Chapter Communications
“Our organisation is understanding and patient, so it is the lack of any communication with ongoing requests that frustrates us, as we have no idea what to expect.”
Roz R.
CEO
Keela FAQs
Keela has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Keela used for?
Keela is a cloud-based fundraising CRM designed to help nonprofit organizations manage donors and contacts, receive donations online, and foster deep donor relationships. As a cloud-based solution, Keela gives users the flexibility to manage donors and donations anywhere, anytime, from any internet-enabled device. Keela provides users with an intuitive platform from which to manage volunteers, emails, and remote teams, as well as newsletters, files and donation receipts. The centralized dashboard and inbox give users an instant snapshot of their responsibilities, including tasks, follow-ups, and team discussions. Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks. Keela’s CRM system allows users to manage their contacts and track all of their conversations and donations, as well as other updates. The CRM records important information such as the date of the last contact, the amount of the last donation, and the total amount donated, to help users track donation activity. Search, filter and sort tools allow users to organize their contacts. Keela’s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters. Built-in project management tools also allow users to track team responsibilities and deadlines.
Q. Does Keela support mobile devices?
Keela supports the following devices:
Android, iPhone, iPad
Q. What level of support does Keela offer?
Keela offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support
