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Klara
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient engagement platform
Table of Contents
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Klara - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Klara overview
What is Klara?
Klara is a patient engagement solution with key features that include HIPAA compliance, appointment management, confirmations and reminders, and more.
Key benefits of using Klara
Who uses Klara?
By industry, Klara reviewers are most commonly professionals in medical practice (59%). The most frequent use case for Klara cited by reviewers is patient engagement (60% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Communication
Sending Forms
Voicemail
Bugs and Issues
Klara’s user interface
Klara pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.8
Customer support
4.5
Reviews sentiment
What do users say about Klara?
Klara is a patient engagement solution with key features that include HIPAA compliance, appointment management, confirmations and reminders, and more.
Select to learn more
Who uses Klara?
Based on 211 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Klara's key features
Most critical features, based on insights from Klara users:
All Klara features
Features rating:
Klara awards
Klara alternatives
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Klara integrations (13)
Integrations rated by users
We looked at 211 user reviews to identify which products are mentioned as Klara integrations and how users feel about them.
Integration rating: 4.7 (14)
“It connects to Klara to confirm or cancel appointments or make appointments online.”
Stephanie N.
RECEPTIONIST
Integration rating: 5.0 (3)
“When we used another EHR, we found that it was requiring us to duplicate work a lot. Integration has saved us hours each day and at least 1 FTE.”
Fran S.
COO & Practice Manager
Integration rating: 4.3 (6)
Integration rating: 3.0 (1)
Other top integrations
Klara support options
Typical customers
Platforms supported
Support options
Training options
Klara FAQs
Klara has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
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Q. What is Klara used for?
Klara is a comprehensive conversational patient engagement solution that helps businesses centralize communication channels, increase provider collaboration, and automate outreach workflows. The platform enables healthcare practices to focus on patient outcomes by streamlining various aspects of patient care. The patient communication features of Klara allow practices to automate patient texting, reducing phone volume and centralizing all communication channels. Patients can reach the practice via text, web chat, and phone, with options to self-schedule appointments and submit forms online without the need for a patient portal. Klara's secure messaging and file sharing capabilities facilitate remote patient-provider connections, while the virtual waiting room and video visits feature enable seamless telemedicine experiences. To enhance provider collaboration, Klara offers intelligent message routing, shared inboxes, and team coordination tools. The platform's workflow automation capabilities help practices reduce administrative tasks and improve patient outreach, from scheduling and appointment reminders to digital intake, instructions, and post-visit follow-ups. Klara's HIPAA-compliant, password-free design ensures secure patient communication while maintaining a user-friendly experience for both patients and healthcare teams.
Q. What languages does Klara support?
Klara supports the following languages:
English
Q. Does Klara offer an API?
No, Klara does not have an API available.
Q. What level of support does Klara offer?
Klara offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
