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LiveCaller
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer communications management software
Table of Contents
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LiveCaller - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
LiveCaller overview
What is LiveCaller?
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize key performance indicators (KPIs), response time, chat duration, average conversations per day, client satisfaction rates, and other metrics on a centralized dashboard.
Using LiveCaller, organizations can store customers' contact information including names, emails, and telephone numbers in the form of user profiles. Managers can track call history, send required details or documents to clients via webchat, and use the collaborative inbox to access messages from external communication channels on a unified platform. Its co-browsing functionality also allows agents to assist customers through encountered issues in real-time via screen sharing.
LiveCaller facilitates integration with various third-party communication tools such as Viber, Telegram, Facebook Messenger, and more. Other features include feedback forms, widget customization, webhooks, pre-call survey, queue management, call transfer, and permissions management.
LiveCaller’s user interface
LiveCaller reviews
Overall rating
4.8
/5
10
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.90/10
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Who uses LiveCaller?
Based on 10 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
LiveCaller's key features
Most critical features, based on insights from LiveCaller users:
All LiveCaller features
Features rating:
LiveCaller alternatives
LiveCaller
Starting from
13
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
LiveAgent
Starting from
15
/user
Per month
LiveCaller pricing
Value for money rating:
Starting from
13
Per month
Per Feature
User opinions about LiveCaller price and value
Value for money rating:
LiveCaller integrations (3)
Top integrations
LiveCaller support options
Typical customers
Platforms supported
Support options
Training options