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Mayday
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The intelligent knowledge base for customer care
Table of Contents
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Mayday - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Mayday overview
What is Mayday?
Mayday is a cloud-based knowledge base that centralizes, harmonizes, and displays knowledge for customer services and call centers. The platform improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.
Companies such as Accor, Webhelp or Rakuten use Mayday to simplify operations and elevate service.
Key benefits of using Mayday
-> Reduce average time to solve
-> Improve once and done ratio
-> Ensure consistency for your brand image
-> Reduce training time
Starting price
Alternatives
with better value for money
Mayday’s user interface
Mayday reviews
Overall rating
4.7
/5
31
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.06/10
5
4
3
2
1
21
10
0
0
0
Who uses Mayday?
Based on 31 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Mayday's key features
Most critical features, based on insights from Mayday users:
All Mayday features
Features rating:
Mayday alternatives
Mayday
Starting from
No pricing info
Freshdesk
Starting from
19
Per month
Zoho Desk
Starting from
20
Per month
Salesforce Sales Cloud
Starting from
25
Per month
Mayday integrations (7)
Top integrations
Mayday support options
Typical customers
Platforms supported
Support options
Training options
Mayday FAQs
Mayday has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Mayday support?
Mayday supports the following languages:
English, French
Q. Does Mayday offer an API?
No, Mayday does not have an API available.
Q. What other apps does Mayday integrate with?
Mayday integrates with the following applications:
Aircall, iAdvize, Oracle Eloqua Marketing Automation, Intercom
Q. What level of support does Mayday offer?
Mayday offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
