OpenTable - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate OpenTable's online booking system for its ease and convenience. They find it helpful to see available times and party sizes, and enjoy the ability to book from both mobile and desktop. Users report that it reduces wait times and eliminates the need for phone calls. They also value the seamless integration with restaurant systems and the ability to customize searches. Some mention the inability to change reservation dates as a minor drawback. Of the 119 OpenTable users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

Users report that OpenTable's calendar/reminder system is highly valuable. They appreciate the automatic integration with personal calendars and the timely reminders via email and SMS. Reviewers indicate that this capability helps them stay organized and avoid missing reservations. They also find it useful for sharing reservations with others and receiving updates on any changes. Some users note occasional issues with time zone discrepancies. Of the 62 OpenTable users who gave detailed accounts of their use of Calendar/Reminder System, 94% rated this feature as important or highly important.

Reviewers highlight the importance of OpenTable's mobile access. They find it convenient to make and manage reservations on the go, especially while traveling. Users appreciate the app's ease of use and the ability to search for nearby restaurants. They report that the mobile interface is user-friendly and reliable. Some suggest improvements for Android compatibility to enhance the overall experience. Of the 27 OpenTable users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.

Users find OpenTable's group reservations feature very useful. They appreciate the ability to book for large parties without calling the restaurant directly. Reviewers report that it helps in managing business meetings and family gatherings. They value the option to send invitations and receive confirmations from group members. Some users mention limitations for groups larger than six, requiring direct contact with the venue. Of the 54 OpenTable users who gave detailed accounts of their use of Group Reservations, 89% rated this feature as important or highly important.

Reviewers appreciate the booking notes aspect of OpenTable. They find it helpful for making special requests, noting allergies, and informing restaurants of special occasions. Users report that restaurants often accommodate these requests, enhancing their dining experience. They also value the ability to specify seating preferences. Some mention occasional issues with notes not being carried over to the restaurant. Of the 39 OpenTable users who gave detailed accounts of their use of Booking Notes, 79% rated this feature as important or highly important.