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ServiceMonster

The all-in-one software for service businesses

Table of Contents

Is this product right for your business?

Find out with a

ServiceMonster - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: October 2025

ServiceMonster overview

What is ServiceMonster?

ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution.

Starting price

49flat rate /
per month

ServiceMonster’s user interface

Ease of use rating:

4.6

(16)

ServiceMonster reviews

Overall rating

4.6

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.62/10

Rating distribution

Pros

“This is a good tool to find best talent in the market as the have a very good data base which can be effectively used.”

ankit M.

TECHNICAL RECRUITER

“The software is easy to use and the customer support is the best. When you call they address your concerns quickly.”

Vincent C.

Owner

“The ease of scheduling and the ability to group jobs in the same area reducing the cost of traveling.”

Daniel G.

Owner

Cons

“Service Monster 6 is a pain, it is very different from the Legacy version, hard to use, it's hard to get a customer on the schedule.”

Krystina D.

Franchise Call Center Agent

“Using the drip campaigns and other marketing features are somewhat difficult to understand at first.”

Christina C.

Office Manager

“Few improvements are required. Some times it bit difficult to find the candidates here which are available in other job boards.”

Hershita s.

Who uses ServiceMonster?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Services

Facilities Services

Health, Wellness and Fitness

Mechanical or Industrial Engineering

Others

Use cases

Appointment Scheduling

Carpet Cleaning

Service Work Order

Field Service Management

Field Service Mobile Apps

ServiceMonster's key features

Most critical features, based on insights from ServiceMonster users:

Mobile access

4.4

(5)

Scheduling

4.6

(5)

Online booking

4.5

(2)

Billing & invoicing

5.0

(5)

Customizable branding

5.0

(1)

Appointment management

4.0

(1)

All ServiceMonster features

Features rating:

4.4

(16)

Job scheduling

(0)

Quotes/Estimates

5.0

(3)

Customizable reports

5.0

(2)

Service history

5.0

(2)

Customer database

5.0

(1)

Calendar management

5.0

(2)

Confirmations/Reminders

5.0

(2)

Recurring appointments

5.0

(1)

Online payments

5.0

(1)

Multi-Location

5.0

(1)

Work order management

3.5

(2)

Mobile signature capture

(0)

Mobile app

(0)

Mobile alerts

(0)

Online time clock

(0)

Marketing automation

(0)

Maintenance scheduling

(0)

Payment collection in the field

(0)

Location tracking

(0)

Payment processing

(0)

Payment reminders

(0)

QuickBooks integration

(0)

Job tracking

(0)

Real-Time notifications

(0)

Workflow management

(0)

Work order creation

(0)

Website integration

(0)

Timesheet management

(0)

Time tracking

(0)

Time & expense tracking

(0)

Third-Party integrations

(0)

Technician management

(0)

Task scheduling

(0)

Status tracking

(0)

SMS messaging

5.0

(1)

Search/Filter

(0)

Routing

(0)

Rescheduling

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Reminders

5.0

(2)

Real-Time reporting

(0)

Job management

(0)

Drag & drop

(0)

Dispatch management

(0)

Data import/export

(0)

Customizable templates

(0)

Customer management

(0)

Customer history

(0)

CRM

(0)

Credit card processing

(0)

Contract/License management

(0)

Contact database

(0)

Client management

(0)

Automated scheduling

5.0

(1)

Appointment scheduling

(0)

API

(0)

Alerts/Notifications

(0)

Activity tracking

(0)

Activity dashboard

(0)

Accounting integration

(0)

Invoice management

(0)

Inventory tracking

(0)

Inventory management

(0)

Inventory control

(0)

Historical reporting

(0)

GPS

(0)

For pest control companies

(0)

For janitorial services

(0)

For field service

(0)

Fleet management

(0)

Estimating

(0)

Employee scheduling

(0)

Employee management

(0)

Email reminders

(0)

Email marketing

(0)

Email management

(0)

Electronic signature

(0)

Electronic payments

5.0

(1)

ServiceMonster alternatives

ServiceMonster

4.6

(16)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.4

Customer Support

4.7

Kickserv

4.4

(386)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.4

Synchroteam

4.4

(94)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.3

RealGreen

4.0

(144)

visit website

Starting from

199

Per month

Free trial

Free version

Ease of Use

3.9

Features

3.9

Value for Money

3.6

Customer Support

3.8

ServiceMonster pricing

Value for money rating:

4.4

(16)

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about ServiceMonster price and value

Value for money rating:

4.4

(16)

To see what individual users think of ServiceMonster's price and value, check out the review snippets below.

“This is a good tool to find best talent in the market as the have a very good data base which can be effectively used.”

ankit M.

TECHNICAL RECRUITER

“The software is easy to use and the customer support is the best. When you call they address your concerns quickly.”

Vincent C.

Owner

ServiceMonster integrations (13)

Top integrations

ServiceMonster support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training options

In Person

Webinars

Documentation

Live Online

Videos

ServiceMonster FAQs

Q. What type of pricing plans does ServiceMonster offer?

ServiceMonster has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of ServiceMonster?

ServiceMonster has the following typical customers:
Freelancers, Small Business

Q. What languages does ServiceMonster support?

ServiceMonster supports the following languages:
English

Q. Does ServiceMonster support mobile devices?

ServiceMonster supports the following devices:
Android, iPad, iPhone

Q. Does ServiceMonster offer an API?

Yes, ServiceMonster has an API available for use.

Q. What other apps does ServiceMonster integrate with?

ServiceMonster integrates with the following applications:
ResponsiBid, authorize.net, NiceJob, Zapier, CHIIRP, Broadly, Stripe, SendJim, Google Calendar, Twilio

Q. What level of support does ServiceMonster offer?

ServiceMonster offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support