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SmartSearch Logo

Hire Better. Faster. Smarter.

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SmartSearch - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

SmartSearch overview

What is SmartSearch?

SmartSearch is a leading global talent acquisition and staffing management software platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals.

SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs.

Experience the SmartSearch difference and join us in shaping the future of the staffing industry. Discover how our platform can streamline your processes and empower your organization to thrive in today's competitive landscape.

Key benefits of using SmartSearch

Award-winning recruiting software helps staffing professionals hire better, faster, and smarter
Powerful talent acquisition and staffing management software offers scalability and configurability
Complete platform for recruiting, corporate HR, executive search, RPO, HRO, and PEO
Innovative applicant tracking, vendor management, and onboarding systems design a human-centered future of work
Intelligent and adaptable platform solves applicant tracking, vendor management, CRM, new hire onboarding, and data management needs

Starting price

SmartSearch’s user interface

Ease of use rating:

SmartSearch pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(18)
5(35)

What do users say about SmartSearch?

Reviewers appreciate SmartSearch for its responsive and helpful customer support, frequent updates, and willingness to incorporate user feedback. They report that technical issues are resolved quickly, and the support team is accessible and proactive in assisting with urgent needs. Some mention the personalized approach and ongoing collaboration as valuable aspects.  

Users think SmartSearch offers robust features and extensive customization options, which help them tailor the software to their business needs. They find it easy to learn and use for most tasks, though some say the interface could be more intuitive and certain advanced functions require more training.

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Who uses SmartSearch?

Based on 53 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Staffing and Recruiting
Computer Software
Human Resources
Management Consulting
Others

Use cases

Applicant Tracking
Recruiting Agency

SmartSearch's key features

Most critical features, based on insights from SmartSearch users:

Employee database
Recruitment management
Resume storage
Job management
Candidate tracking
Reporting/Analytics

All SmartSearch features

Features rating:

For recruiting agencies
Email management
Onboarding
Applicant tracking
Resume database
Self service portal
Candidate management
Candidate profiles
Job posting
Application management
Status tracking
Interview scheduling
Contact database
Resume search
Workflow management
Job Application Management
Job board
Third-Party integrations
Job tracking
Task management
Lead management
Talent acquisition
Tagging
Pipeline management
Real-Time reporting
Recruiting firms
Reference checking
Reminders
Reporting & statistics
Social recruiting
Social media integration
Resume parsing
Search/Filter
Accounting
Activity dashboard
Activity tracking
Alerts/Notifications
API
Assessment management
Background screening
Billing & invoicing
Calendar management
Careers page
Collaboration tools
Commenting/Notes
Compliance tracking
CRM
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Document management
Email templates
Full text search
HR management
Internal hr
Interview management

SmartSearch alternatives

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0.01

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Customer Support

SmartSearch pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SmartSearch price and value

Value for money rating:

To see what individual users think of SmartSearch's price and value, check out the review snippets below.

“We love the ease of use, ease of training and the ability to customize the application to our needs.”
DH

David H.

Director, Talent Acquisition

“They have been responsive to our requests for improvements and additional features. The software is good in managing many of our most significant business functions.”
SK

Scott K.

CEO

SmartSearch integrations (17)

Integrations rated by users

We looked at 53 user reviews to identify which products are mentioned as SmartSearch integrations and how users feel about them.

Integration rating: 5.0 (1)

ease of tracking correspondence with candidates, attaching notes to jobs and candidates,

AC

Amy C.

Recruiting Operations Manager

Integration rating: 5.0 (1)

Paycom logo
Paycom

Integration rating: 2.0 (1)

SmartSearch customer support

What do users say about SmartSearch customer support?

Customer support rating:

We analyzed 22 verified user reviews to identify positive and negative aspects of SmartSearch customer support.

Widely noted by reviewers, SmartSearch support is quick to respond and resolves issues rapidly, even after hours when needed.

A significant portion of users highlight the knowledgeable, friendly team and easy access to support via phone or online channels.

Support options

Faqs/forum
24/7 (live rep)
Phone support
Knowledge base
Email/help desk
Chat

Training options

Webinars
Documentation
Live online
In person
Videos

To see what individual users say about SmartSearch's customer support, check out the review snippets below.

“Reasons I keep coming back to Smartsearch include excellent support from the top down, quick response when there is a question, capabilities that far exceed any other tool in its class, cost that is reasonable and the ability to customize easily--increasing the user's reach and effectiveness while maintaining a personal touch.”

ME

Mary E.

Manager of Recruitment

“Also, for urgent requests, they make every effort to assist after hours and have been available to conduct Skype Calls and Goto Meetings to resolve any issues.”

RW

Renee W.

Talent Acquisition Manager

“We appreciate the accessible and prompt support, when needs arise; they also do a great job of keeping in touch and checking in.”

LS

Leah S.

VP, Finance and Operations

SmartSearch FAQs

Q. What type of pricing plans does SmartSearch offer?

SmartSearch has the following pricing plans:
Pricing model: Subscription, Open Source


Q. Who are the typical users of SmartSearch?

SmartSearch has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SmartSearch support?

SmartSearch supports the following languages:
English


Q. Does SmartSearch offer an API?

Yes, SmartSearch has an API available for use.


Q. What other apps does SmartSearch integrate with?

SmartSearch integrates with the following applications:
LinkedIn Jobs, Microsoft Outlook, Paycom, Gmail, HubSpot CMS Hub, LinkedIn Recruiter, Dynamics 365, Naukri RMS, Paychex Flex, Paylocity, ZipRecruiter, HubSpot Sales Hub, HubSpot CRM, HubSpot Service Hub


Q. What level of support does SmartSearch offer?

SmartSearch offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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