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SmatBot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chatbot Building Platform
Table of Contents
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SmatBot - 2026 Pricing, Features, Reviews & Alternatives
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SmatBot overview
What is SmatBot ?
A no-coding, fully customizable chatbot building platform that can help businesses seamlessly create bots with an inbuilt live chat across platforms and languages to serve all their business needs.
Design industry-specific flows for education, eCommerce, real-estate, finance, fitness among others for use-cases such as lead generation, inquiries, surveys, appointments, suggestions, feedback, and more.
Key features of SmatBot include Text-to-Speech Translation, Email Notifications, Two-factor Authentication and Data Masking. Using our omnichannel capabilities, businesses can deploy chatbots on Corporate Websites, Specific Landing Pages, Facebook Messenger, Whatsapp, Mobile Applications and more.
SmatBot also facilitates integration with several third-party software such as FreshDesk, Zapier, Hubspot, Zoho CRM, Salesforce, and more. The product is available at different tiers ranging from free to annual, semi-annual and monthly plans. Support is extended via email, phone and other means of communication based on the client’s preference.
Key benefits of using SmatBot
- Increase your marketing ROI by generating more leads.
Classify users right in the first conversation and focus on higher quality leads
- Get lead notifications within minutes to never miss a lead.
Interact with your prospects in real-time using live chat.
Support
- Enable self-service and automate standard queries
Integrate your backend APIs to automate dynamic queries.
- Create tickets on your favourite ticketing platform for high-level queries
- Hop in and take control from the bot to offer immediate human support
- Collaborate Efficiently across Cross-Functional teams/departments.
Developers
- Integrate SmatBot with your favourite apps.
- Automatically trigger events across apps based on the chat flow
- Show dynamic responses directly with data from your backend.
- Enterprise-ready solutions with built-in integrations.
Starting price
per month
Alternatives
with better value for money
SmatBot pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about SmatBot ?
Users report SmatBot is easy to use, with a simple interface and smooth integration, making setup and daily operations straightforward. They appreciate the drag-and-drop options and user-friendly design, though some mention the UI could be more interactive and request more training materials for better understanding. They find it reliable for automating chats and generating leads, noting that it reduces the need for dedicated support staff and helps engage customers in real time. Some say pricing can be high and wish for more customization and industry-specific templates, but value the responsive customer support and helpful team.
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Who uses SmatBot ?
Based on 74 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SmatBot 's key features
Most critical features, based on insights from SmatBot users:
All SmatBot features
Features rating:
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SmatBot
Starting from
19
Per month
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SmatBot pricing
Value for money rating:
Starting from
19
Per month
Per Feature
User opinions about SmatBot price and value
Value for money rating:
To see what individual users think of SmatBot 's price and value, check out the review snippets below.
Anil P.
Manager
Rupert L.
Marketing Officer
SmatBot integrations (7)
Top integrations
SmatBot support options
Typical customers
Platforms supported
Support options
Training options
SmatBot FAQs
SmatBot has the following pricing plans:
Starting from: ₹19.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of SmatBot ?
SmatBot has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does SmatBot support?
SmatBot supports the following languages:
English
Q. Does SmatBot support mobile devices?
SmatBot supports the following devices:
Android, iPad, iPhone
Q. Does SmatBot offer an API?
Yes, SmatBot has an API available for use.
Q. What other apps does SmatBot integrate with?
SmatBot integrates with the following applications:
Zoho CRM, Zendesk Explore, Zapier, Freshsales, Freshdesk, HubSpot CRM, Google Sheets
Q. What level of support does SmatBot offer?
SmatBot offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support