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Zendesk Explore Logo

Zendesk Explore

4.3
(20)

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Build reports and dashboards with multiple data sources

(21)

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Zendesk Explore Pricing, Features, Reviews and Alternatives

Zendesk Explore FAQs

Q. What type of pricing plans does Zendesk Explore offer?

Zendesk Explore has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Zendesk Explore?

Zendesk Explore has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Zendesk Explore support?

Zendesk Explore supports the following languages:
English, French, Spanish


Q. Does Zendesk Explore support mobile devices?

Zendesk Explore supports the following devices:
Android


Q. Does Zendesk Explore offer an API?

Yes, Zendesk Explore has an API available for use.


Q. What other apps does Zendesk Explore integrate with?

Zendesk Explore integrates with the following applications:
Google Analytics 360, Dropbox Business, Campaign Monitor by Marigold, QuickBooks Online Advanced, Recurly, Gmail, Segment, OneDrive, Google Drive, Box, Twitter/X, Salesforce Sales Cloud, Google Ads, LinkedIn for Business, Meta for Business, SAP HANA Cloud, Mailchimp, Intercom, Zendesk Suite, Microsoft Excel


Q. What level of support does Zendesk Explore offer?

Zendesk Explore offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

Zendesk Explore product overview

Price starts from

49

Per month

Other

What is Zendesk Explore?

Zendesk Analytics is reporting and analytics software that helps users understand what’s happening with their customers so they can do more of what works and less of what doesn’t. Zendesk Analytics is offered as part of the Zendesk service suite. The solution provides access to on demand reports and dashboards, leveraging machine learning capabilities to provide insights into customer engagements. Users can have in-depth visibility into all key aspects of their business such as support tickets, phone interactions, and live chat conversations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos

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Why am I seeing this?

Zendesk Explore pricing information

Value for money

4.3

/5

20

Starting from

49

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Zendesk Explore features

Functionality

4.0

/5

20

Total features

45

5 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Dashboard
API
Search/Filter
Reporting & Statistics

Functionality contenders

Zendesk Explore users reviews

Overall Rating

4.3

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

12

5

1

1

1

Pros
I like that you can add data in from any channel. I like that you can manipulate the data to show it how you want to see it.
Very nice visualizations (charts), very intuitive, elegant simple approach to BI. You can build dashboards very easily and fast,,, and have them published in a few minutes.
This tool is incredibly easy to set up, taking you from datasource to good web-published dashboards in MINUTES.
Cons
While making dashboards , there is a lag of some hours.
The integrations were tricky and we had a lot of sources to include.
Also it's not flexible as Tableau. It's more digital marketers tool than BI tool.

Overall rating contenders

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Harrison J.

Marketing and Advertising, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

A real disruptor in the BI dashboard space

Reviewed 8 years ago

I have used Bime for the last few months at my agency. We use it for client reporting, internal reporting, real-time monitoring and insights, and a whole wealth of other stuff. I've used Tableau extensively before, and I have to say that Bime is superior in just about every way. I foresee Bime being a real disruptor in the BI space. The tool is very flexible and capable. Building data connections only...

Pros

-Very easy to use and teach non-technical people. -Extremely flexible and capable platform -Excellent customer service -Very scalable pricing plans

Cons

-Documentation hasn't caught up to improvements/features with the tool

AB
AvatarImg

Adrian Br

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fast and easy, very agile

Reviewed 10 years ago

Working in an Agile startup scene(Berlin), I find I always come back to BIME, regardless of the company I end up working for. This tool is incredibly easy to set up, taking you from datasource to good web-published dashboards in MINUTES. Data source changes? No problem, just switch out the connection, only takes a minute. Need an extra dashboard to show a client, with different applied filters? MINUTES!! It's...

Pros

Very quick to work with, highly intuitive. Easy for non-tech Password-protection, easy user mgmt Minutes from data source connection to published dashboards. Cloud hosted No maintenance on the code you would otherwise have to write.

Cons

No cons were added to this review

ET
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Evelyn T.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Basic functionality and nothing more

Reviewed 6 years ago

Not worth the time investment - use your time wisely and implement a better BI tool.

Pros

It gets the job done, I guess. Visualizations come out pretty nicely, although it takes a LOT more work than it should to set it up.

Cons

The way it connects to the database and pulls data from databases makes the backend very messy. The tool is not very flexible and cannot do any sort of advanced graphing. It's basic, and good for making dashboards that NO ONE touches, but not very good as a BI tool in my opinion.

KE
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Karim E.

Accounting, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great platform

Reviewed 4 months ago
Pros

great and easy navigation on the platform with many options to choose from.

Cons

Sometimes it is slow but it can be due to computer ram

HP
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Heriberto P.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

BIME is a BI producto with the right focus on how easy BI should be.

Reviewed 7 years ago

Solved my dashboard needs... published information to several types of users and they can interact with their information very easily.

Pros

Very nice visualizations (charts), very intuitive, elegant simple approach to BI. You can build dashboards very easily and fast,,, and have them published in a few minutes...

Cons

There are a few features that need to mature a little bit. There are other products that offer lower pricing than BIME.

Common Zendesk Explore comparisons

Zendesk Explore logo
Tableau logo
Zendesk ExplorevsTableau

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