App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Zendesk Explore Logo

Build reports and dashboards with multiple data sources

Table of Contents

Zendesk Explore - 2025 Pricing, Features, Reviews & Alternatives

What is Zendesk Explore?

Zendesk Analytics is reporting and analytics software that helps users understand what’s happening with their customers so they can do more of what works and less of what doesn’t. Zendesk Analytics is offered as part of the Zendesk service suite. The solution provides access to on demand reports and dashboards, leveraging machine learning capabilities to provide insights into customer engagements. Users can have in-depth visibility into all key aspects of their business such as support tickets, phone interactions, and live chat conversations.

Starting from

49

Per month

Alternatives with better value for money

Zendesk Explore's key features

Most critical features, based on insights from Zendesk Explore users:

KPI Monitoring
Search/Filter
Data Connectors
Data Visualization
Functions/Calculations
Data Import/Export

All Zendesk Explore features

Features rating:

Alerts/Notifications
Statistical Analysis
Single Page View
Reporting & Statistics
Profitability Analysis
Public Dashboards
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Sales Reports
Scheduled/Automated Reports
Self Service Data Preparation
Strategic Planning
Trend Analysis
Trend/Problem Indicators
Visual Analytics
Widgets
Activity Dashboard
Activity Tracking
Ad hoc Reporting
API
Benchmarking
Customizable Dashboard
Customizable Reports
Dashboard
Dashboard Creation
Data Management
Drag & Drop
Financial Reporting
Historical Reporting
Key Performance Indicators
Marketing Reports
Monitoring
Multiple Data Sources
Performance Metrics
Private Dashboards

Zendesk Explore alternatives

Zendesk Explore logo
4.3
(20)

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
visit website

Starting from

13.49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnswerRocket logo
4.6
(15)
visit website

Starting from

75000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Adverity logo
4.5
(26)
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Zendesk Explore pricing

Value for money rating:

Starting from

49

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Zendesk Explore support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Videos

Zendesk Explore reviews

Overall rating

4.3

/5

20

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

12

5

1

1

1

Pros
“I like that you can add data in from any channel. I like that you can manipulate the data to show it how you want to see it.”
“So far I've just signed up for the free trial but I'm very impressed with what I have seen so far.”
“Its very easy and friendly to use for big organizations with different teams working cross functionally.”
Cons
“While making dashboards , there is a lag of some hours.”
“The integrations were tricky and we had a lot of sources to include.”
“Also it's not flexible as Tableau. It's more digital marketers tool than BI tool.”

Zendesk Explore FAQs

Q. What type of pricing plans does Zendesk Explore offer?

Zendesk Explore has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Zendesk Explore?

Zendesk Explore has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Zendesk Explore support?

Zendesk Explore supports the following languages:
French, English, Spanish


Q. Does Zendesk Explore support mobile devices?

Zendesk Explore supports the following devices:
Android


Q. Does Zendesk Explore offer an API?

Yes, Zendesk Explore has an API available for use.


Q. What other apps does Zendesk Explore integrate with?

Zendesk Explore integrates with the following applications:
Google Analytics 360, Dropbox Business, Campaign Monitor by Marigold, QuickBooks Online Advanced, Recurly, Gmail, Segment, OneDrive, Google Drive, Box, Twitter/X, Salesforce Sales Cloud, Google Ads, LinkedIn for Business, Meta for Business, SAP HANA Cloud, Mailchimp, Intercom, Zendesk Suite, Microsoft Excel


Q. What level of support does Zendesk Explore offer?

Zendesk Explore offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

Related categories