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Solutionreach
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient engagement platform for practices of all sizes
Table of Contents
Solutionreach - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Solutionreach overview
Based on 235 verified user reviews
What is Solutionreach?
By industry, Solutionreach reviewers are most commonly professionals in medical practice (63%). The most frequent use case for Solutionreach cited by reviewers is appointment reminder (62% of reviewers).
What do users say about Solutionreach pricing?
Some reviewers find Solutionreach offers flexible packages and appreciate unlimited messaging and free trials. However, many users report high costs, frequent add-on fees, restrictive contracts, and feel the overall value does not match the price.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Messaging
Texting
Automation boosts staff productivity
Phone Calls
Bugs and Issues
Patient Communication
Solutionreach pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.8
Ease of use
3.9
Customer support
3.5
Reviews sentiment
What do users say about Solutionreach?
By industry, Solutionreach reviewers are most commonly professionals in medical practice (63%). The most frequent use case for Solutionreach cited by reviewers is appointment reminder (62% of reviewers).
Select to learn more
Who uses Solutionreach?
Based on 235 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Solutionreach's key features
Most critical features, based on insights from Solutionreach users:
All Solutionreach features
Features rating:
Solutionreach alternatives
Solutionreach
Starting from
329
Per month
Weave
Starting from
No pricing info
Acuity Scheduling
Starting from
No pricing info
ClinicSense
Starting from
No pricing info
Solutionreach pricing
Starting from
329
Per month
Flat Rate
User opinions about Solutionreach price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Solutionreach's price and value, 48% mention it in a positive light.
Some reviewers find Solutionreach offers flexible packages with unlimited messaging and appreciate occasional free trial periods. Some users say the price is reasonable compared to competitors and feel the range of features can justify the cost for larger practices. However, many users report the software is expensive, especially for small offices, and express frustration with frequent add-on fees for desired features. Reviewers indicate that contract terms are restrictive and auto-renewals make cancellation difficult. Some users wish more features were bundled into the base price and feel the overall value does not match the high cost.
, and
To see what individual users think of Solutionreach's cost and value, check out the review excerpts below.
Solutionreach integrations (9)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Solutionreach integrations and how users feel about them.
Integration rating: 4.3 (3)
Integration rating: 5.0 (1)
Other top integrations
Solutionreach customer support
What do users say about Solutionreach customer support?
Customer support rating:
We analyzed 55 verified user reviews to identify positive and negative aspects of Solutionreach customer support.
A few users highlight that customer support was helpful in personalizing the software for different departments.
The majority of users report that customer support is difficult to reach and often unresponsive to inquiries.
A significant portion of users mention long wait times for support callbacks and unresolved issues.
Common user feedback notes that support lacks professionalism, follow-through, and effective problem resolution.
Support options
Training options
To see what individual users say about Solutionreach's customer support, check out the review snippets below.
“I love that I have the support from the Customer Service dept because they are always available to answer my questions or help with concerns.”
Crystal S.
Patient Care Coordinator
“The issue is that it often doesn't work and it is impossible to get customer service. ”
deanna w.
Owner; Nurse Practitioner
“There is zero customer service, nobody seems to be able to answer questions and always have to 'call you back' but never do.”
Michelle M.
Office Manager
Solutionreach FAQs
Solutionreach has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Solutionreach used for?
Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more. Solutionreach provides smart appointment reminders that are shared with patients via text using an actual office phone number. With digital intake forms, patients can click on a direct link to review and sign pre-filled forms using their mobile devices. Additionally, practices can send out group messages based on specific patient criteria, such as age, procedure code, gender, etc. Groups can also be contacted due to inclement weather, doctor absences, and other reasons. Other Solutionreach features include lead tracking, SEO management, social media monitoring, reporting/analytics, team chat, and more.
Q. What languages does Solutionreach support?
Solutionreach supports the following languages:
English
Q. Does Solutionreach support mobile devices?
Solutionreach supports the following devices:
Android, iPad, iPhone
Q. Does Solutionreach offer an API?
No, Solutionreach does not have an API available.
Q. What level of support does Solutionreach offer?
Solutionreach offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum
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