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UserVoice
5
38
4
21
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better products with intelligent product feedback
Table of Contents
UserVoice - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
UserVoice overview
What is UserVoice?
UserVoice is a product feedback management software dedicated to enabling businesses to make data-driven product decisions and prioritize feature requests by making customer feedback more meaningful. Companies use UserVoice to make strategic product decisions and improve user engagement and retention while being efficient with their development resources.
Users can prioritize feature requests and build a data-driven product roadmap, as well as combine quantitative customer data with qualitative product feedback to make informed roadmap decisions. Strengthen the understanding of customer needs and better evaluate the potential impact of product features with the ability to segment product feedback. Compare potential features using traits like customer spend, NPS, or custom segmentation metrics, and keep planning and roadmap meetings focused on real data.
Analyze, compare, and test product ideas with UserVoice’s advanced analytics tools. Capture product feedback from users, customers, and internal teams. Identify trending feature ideas and understand the urgency and significance of product requests and see what’s gaining popularity and what’s no longer relevant. Turn large quantities of customer feedback into meaningful product insights.
Capture feedback from customers, no matter where they are by making it easy for users to share product feedback while capturing their input in a format that’s useful for the organization. UserVoice captures feedback through multiple channels and routes it back to a single, comprehensive database. Regardless of where feedback comes from, UserVoice aggregates it in a single centralized location in order to quickly find trends to drive roadmap decisions.
UserVoice’s user interface
UserVoice pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
3.8
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about UserVoice?
Overall, the experience has been positive, but we do question the value we get out of the idea management board for what we pay.
Select to learn more
Who uses UserVoice?
Based on 70 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
UserVoice's key features
Most critical features, based on insights from UserVoice users:
All UserVoice features
Features rating:
UserVoice alternatives
UserVoice
Starting from
No pricing info
monday.com
Starting from
9
/user
Per month
Bitrix24
Starting from
69
Per month
Feedbear
Starting from
29
/user
Per month
UserVoice pricing
Value for money rating:
Starting from
No pricing info
User opinions about UserVoice price and value
Value for money rating:
To see what individual users think of UserVoice's price and value, check out the review snippets below.
Sam S.
UX Designer
Sam S.
UX Designer
UserVoice integrations (9)
Integrations rated by users
We looked at 70 user reviews to identify which products are mentioned as UserVoice integrations and how users feel about them.
Integration rating: 5.0 (2)
“Useful to get updates”
Aryan K.
CEO
Other top integrations
UserVoice support options
Typical customers
Platforms supported
Support options
Training options