App comparison
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Zipchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One AI Agent to run, sell, and scale your e-commerce.
Last updated: February 2026
Zipchat Alternatives & Competitors (2026)
Top 8 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
0.5
Value for money
Starting price
0.4
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.3
Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.9
Value for money
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI agent builder to automate sales, support, & engagement.
0.2
Value for money
Starting price
0.2
Functionality
Speech Recognition
5/5
Live Chat
5/5
Chatbot
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Value for money
Starting price
0.2
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
0.2
Value for money
Starting price
0.2
Functionality
Customizable Branding
5/5
Contact Database
5/5
Online Forms
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation insights to drive rep performance improvements
0.6
Value for money
Starting price
0.4
Functionality
Reporting/Analytics
5/5
Commenting/Notes
5/5
Scheduled Recording
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-learning conversational AI for lead nurture on websites
0.2
Value for money
Starting price
0.2
Functionality
Mobile Access
N/A
Machine Learning
N/A
Loyalty Program
N/A
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
0.3
Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
0.3
Value for money
Starting price
0.3
Functionality
File Sharing
5/5
Widgets
5/5
Screen Sharing
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sendbird is the AI customer experience company.
0.9
Value for money
No pricing info
Starting price
0.7
Functionality
API
1/5
CRM
N/A
Chat/Messaging
N/A
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Instantly resolve tickets with the smartest AI chatbot
0.3
Value for money
Starting price
0.1
Functionality
Process/Workflow Automation
5/5
Customer Support
5/5
Customer Experience Management
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhancing Business Operations with AI Powered Chatbots
4.7
Value for money
Starting price
0.4
Functionality
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI managed guest communication for short term rental hosts.
0.3
Value for money
Starting price
0.4
Functionality
For Vacation Rentals
5/5
Guest Communications
5/5
Short/Long Term Rental
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chat Your Way to Success with SparkTG!
0.3
Value for money
Starting price
0.4
Functionality
Transcripts/Chat History
5/5
Language Detection
5/5
For Sales/Marketing
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered conversations for better website conversions
0.2
Value for money
Starting price
0.1
Functionality
Forms Creation & Design
5/5
Process/Workflow Automation
5/5
Customizable Templates
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
0.1
Value for money
Starting price
Functionality
Mobile Access
5/5
Proactive Chat
5/5
Live Chat
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
0.3
Value for money
Starting price
0.1
Functionality
Real-time Consumer-facing Chat
5/5
Live Chat
5/5
Code-free Development
5/5
Top Features
Customer Support
5/5
Transcripts/Chat History
4.8/5
Chatbot
4.8/5