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Top Rated AI Agents for Customer Support Software with Performance metrics - Page 3
Last updated: October 2026
152 software options
Sponsored
5
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4
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI support automation for growing teams
Read more about eesel AI
5
1
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center AI platform for enterprises
Read more about Observe.AI
5
1.3K
4
765
3
121
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based help desk for all business sizes
Read more about Zoho Desk
5
7
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based contact center solution
Read more about Maqsam
5
0
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI customer support platform for teams
Read more about Kindly
5
5
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic AI platform for customer support
Read more about Forethought AI Agents
5
206
4
58
3
13
2
7
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
5
20
4
19
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI platform for enterprises
Read more about Haptik
5
3
4
3
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice AI platform for enterprises
Read more about Vozy
5
11
4
7
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational Customer Service Software
Read more about Dixa
5
9
4
5
3
0
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart AI-Powered Chatbot for Your Business
Read more about REVE Chat
5
50
4
36
3
7
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build interactive decision trees that guide your teams.
Read more about Zingtree
5
496
4
293
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based B2B customer support platform with AI
Read more about TeamSupport
5
100
4
81
3
9
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
Read more about HubSpot Service Hub
5
22
4
16
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One solution for every customer interaction.
Read more about 8x8 Contact Center
5
22
4
9
3
7
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-native omnichannel CX platform for enterprises
Read more about Kapture CX
5
80
4
69
3
16
2
4
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
Read more about Freshchat
5
137
4
98
3
23
2
5
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud CCaaS platform for global enterprises
Read more about Genesys Cloud CX
5
233
4
170
3
58
2
16
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
Read more about Five9
5
273
4
206
3
70
2
19
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center software
Read more about NiCE CXone
5
251
4
135
3
42
2
6
1
32
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone & AI comms for SMB & mid-market
Read more about Aircall
Read more about Nexwin AI
