getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Conversation Intelligence Software with Small business

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

12 software options

Ringover logo

Ringover

100% cloud phone for startups and SMEs

visit website
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
Fireflies logo

Conversation analysis & notes taking solution for meetings

learn more
Fireflies.ai is a cloud-based platform that helps businesses capture video, slides, and screen shares during calls while also generating a transcript of the conversation.

Read more about Fireflies

Users also considered
Ebsta logo

Customer engagement platform with Chrome extensions

learn more
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

Read more about Ebsta

Users also considered
Eric.ai logo

AI-enabled software for managing meeting notes

learn more
Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

Read more about Eric.ai

Users also considered
InMoment logo

Customer and employee experience management software

learn more
InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

Read more about InMoment

Users also considered
CallRail logo

Call Tracking & Analytics

learn more
CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads.

Read more about CallRail

Users also considered
Convirza logo

Call optimization and tracking solution

learn more
Conversation Intelligence allows you to understand exactly what your customers are looking for, and how well your team is performing.

We analyze every aspect of the conversation to give you data to make important business decisions.

Read more about Convirza

Users also considered
HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

learn more
HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

Read more about HubSpot Sales Hub

Users also considered
Apollo.io logo

Find ideal prospects and convert them into customers.

learn more
End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place.

Read more about Apollo.io

Users also considered
Agile Intel logo
(0)

AI-enabled solution to streamline meetings

learn more
The Agile Intel Platform is an AI-enabled collaboration hub built on Azure that transforms agile workflows through intelligent automation and predictive analytics.

Read more about Agile Intel

Users also considered
Call Optix logo
(0)

AI voice call analytics and sales management tool

learn more
Call Optix is an AI-enabled call intelligence platform that transcribes, analyzes, and summarizes calls to help sales teams close more deals. Users can gain actionable insights, prioritize leads, track revenue, and integrate seamlessly with VOIP and CRMs.

Read more about Call Optix

Users also considered
Coaching Conversation Elevator logo
(0)

AI coaching conversation practice platform

learn more
Parlare is an AI-powered behavioral performance platform that enables leaders to practice coaching conversations through text or voice interactions. The platform scores sessions instantly against five coaching frameworks, including BID/SBI, Conversation Elevator, Humble Inquiry, Middle Path, and Clear is Kind. Users can engage with realistic AI counterparts, receive session rewrites, track performance trends, and evaluate real conversation transcripts.

Read more about Coaching Conversation Elevator

Users also considered