getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Free Trial IT Ticketing Systems Software (2026) - Page 2

Last updated: March 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


143 software options

Help Scout logo

Cloud-based customer support platform

learn more
Free Trial
Free trial available. Standard pricing starts at $20 per user per month. Standard: $25 user / month, or $20 user / month billed annually Plus: $40 user / month, or $35 user / month billed annually Company: $60 user / month billed annually Help Scout serves businesses from small to enterprise. Plans range from Free to keep everyone on the same page, to Standard for automation features and reporting, to Plus for advanced reporting & features designed for large teams. All Plans include 24x7 support, unlimited volume & storage, and 40+ third party integrations.

Read more about Help Scout

Users also considered
Wasp Inventory logo

Easy-to-use Inventory Management Software

learn more
Free Trial
No Credit Card Required
Wasp Inventory users can choose from 3 unique plans: BASIC, COMPLETE, or ENTERPRISE. Wasp Inventory offers a discounted price for subscriptions billed annually, multi-annual contacts, and tiered pricing based on number of users.

Read more about Wasp Inventory

Users also considered
Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Free Trial
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

Read more about Agile CRM

Users also considered
Dameware logo

Remote-access system support tool for IT professionals

learn more
Free Trial
DRE is based on an annual subscription. DRS is a one-time perpetual license

Read more about Dameware

Users also considered
Tracker logo

We help recruitment firms grow and increase profitability

learn more
Free Trial
With Tracker, you can build a better recruitment tool for your firm with all of the features you need. Please inquire for a custom quote and demo.

Read more about Tracker

Users also considered
Vtiger CRM logo

All-in-one CRM for small businesses

learn more
Free Trial
No Credit Card Required
15-day free trial, no credit card required. Vtiger offers four different packages, including a forever-free CRM. Rates start at $12 per user, per month (billed annually), or $15 per user, per month (billed monthly) Please contact Vtiger Sales team - sales@vtiger.com for pricing information.

Read more about Vtiger CRM

Users also considered
Act! logo

More than CRM - Your total relationship solution.

learn more
Free Trial
No Credit Card Required
Act! offers both cloud-based and on-premises CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs).

Read more about Act!

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Free Trial
No Credit Card Required
Issuetrak provides two main pricing plans (Cloud Annual and On-Premises Annual) with per-agent pricing models. The Cloud Annual plan starts at $876 per agent (minimum 3 agents), while the On-Premises Annual plan ranges from $478 per agent (monthly implied) to $1059 per agent (one-time payment). A 14-day free trial is available, though credit card requirements are not specified. Payments are accepted in US dollars, and add-ons are available but require consultation for pricing details. Unlimited free users are included with at least one paid agent license.

Read more about Issuetrak

Users also considered
Close logo

The conversation-first CRM for small, scaling sales teams

learn more
Free Trial
No Credit Card Required
All Close plans come with a free 14-day trial, no credit card required. Pricing is per user, per month. Month-to-month plans are available for a small increase in price.

Read more about Close

Users also considered
Supportbench logo

The Only AI Customer Support Platform

learn more
Free Trial
No Credit Card Required
Per-agent scaled pricing starting at $35 USD a month per agent. We want you to grow and that's why everyone gets the same product, and as you grow, we grow.

Read more about Supportbench

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Free Trial
No Credit Card Required
Growth Plan: $25/user/month when billed annually. $35/user/month when billed monthly. Pro Plan: $55/user/month when billed annually. $65/user/month when billed monthly. Elite Plan: $85/user/month when billed annually. $95/user/month when billed monthly.

Read more about Hiver

Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

learn more
Free Trial
No Credit Card Required
CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information.

Read more about Creatio CRM

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
Users also considered
Salesflare logo

Intelligent CRM for small and medium-sized B2B businesses

learn more
Free Trial
No Credit Card Required
Free trial (up to 30 days), no credit card required. Growth plan: Annual billing: 29 usd/user/month Monthly billing: 39 usd/user/month Pro plan: Annual billing: 49 usd/user/month Monthly billing: 64 usd/user/month

Read more about Salesflare

Users also considered
Salesforce Starter logo

Customer relationship management tool for SMBs

learn more
Free Trial
No Credit Card Required
14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users.

Read more about Salesforce Starter

Users also considered
Capsule logo

Customer relationship management solution

learn more
Free Trial
No Credit Card Required
14-day free trial of any plan, no credit card required. | Free edition: up to 2 users, 50MB storage, and 250 contacts. | Starter plan: $18 per user per month (billed annually) with 10GB storage per user and up to 30,000 contacts. | Growth plan: $36 per user per month (billed annually) with 20GB storage per user and up to 60,000 contacts. | Advanced plan: $54 per user per month (billed annually) with 30GB storage per user and up to 120,000 contacts.

Read more about Capsule

Users also considered
HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
Free Trial
No Credit Card Required
HubSpot Service Hub is free to get started and will grow with you. Service Hub Starter starts at $15 per seat per month. Service Hub Professional starts at $100 per seat per month. Service Hub Enterprise starts at $150 per seat per month.

Read more about HubSpot Service Hub

Users also considered
Maximizer CRM logo

Customer relationship and lead management solution

learn more
Free Trial
No Credit Card Required
Price starts at $65 per month Base Edition $65/per user, per month - billed annually. Min. 3 users Financial Advisor Edition $79/per user, per month - billed annually. Min. 3 users Sales Leader Edition $79/per user, per month - billed annually. Min. 5 users

Read more about Maximizer CRM

Users also considered
SAP Customer Experience logo

Enterprise CRM software

learn more
Free Trial
The solution is offered on a subscription payment model and varies depending on your requirements. SAP offers small business pricing options.

Read more about SAP Customer Experience

Users also considered
Deskero logo

Customizable help desk & ticketing system

learn more
Free Trial
No Credit Card Required
Grow: $12.00 USD per agent/month or $9.00 USD per agent/month paid annually (standard features) Business: $30.00 USD per agent/month or $25.00 USD per agent/month paid annually (advanced features) Premium: $120.00 USD per agent/month or $90.00 USD per agent/month paid annually (complete suite with the most advanced features and software customizations)

Read more about Deskero

Users also considered
InvGate Service Management logo

Web-based IT service desk software

learn more
Free Trial
No Credit Card Required
Receive a customized price quote based on the licensing model (On-Premise or SaaS), the number of Service Management agents, and the number of assets to be managed.

Read more about InvGate Service Management

Users also considered
Auvik logo

Tool that gives IT teams network visibility and control

learn more
Free Trial
No Credit Card Required

Read more about Auvik

Users also considered
Highrise logo

Simple CRM for tracking leads and managing follow ups

learn more
Free Trial
Highrise Basic: $24/month Up to 6 users 5,000 contacts 10 deals 5GB storage Highrise Plus: $49/month Up to 15 users 20,000 contacts Unlimited deals 15GB storage Highrise Premium: $99/month Up to 40 users 30,000 contacts Unlimited deals 30GB storage Highrise Max: $149/month Unlimited users 50,000 contacts Unlimited deals 75GB storage

Read more about Highrise

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
Free Trial
No Credit Card Required
There is a free 30 days trial that requires no swiping of your credit card. You can choose from 3 plans - Mighty, Fantastic and Enterprise plans that help you solve customer support bottlenecks of different sizes. All plans come with unlimited tickets, smart business rules, knowledge base, multilingual support, rich text formatting in tickets, SSL security and iOS & Android apps.

Read more about HappyFox Help Desk

Users also considered
WORKetc logo

Business management system for SMBs

learn more
Free Trial
14-day Free Trial - No Credit Card Required Starter: $78/month for up to 2 users. Team: $195/month for 3 users; additional users $49/month. Foundations: $395/month for 3 users; additional users $59/month.

Read more about WORKetc

Users also considered