App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Free Trial IT Ticketing Systems Software (2026) - Page 3
Last updated: March 2026
143 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Team: $29/month Business: $39/month Professional: $69/month
Read more about Giva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile & online CRM for sales teams
$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.
Read more about SalesNOW
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT systems management software for internal IT and MSPs
Kaseya VSA is priced on an end-point basis, allowing users to scale operations with the demands of the business. Please contact Kaseya for detailed pricing information.
Read more about Kaseya VSA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Read more about Whatfix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
No Credit Card Required
Read more about TOPdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
No Credit Card Required
Pricing is based on the number of users per month and features selected.
Read more about Groove
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HIPAA compaliant case management software
No Credit Card Required
Read more about InfoFlo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Re:amaze Basic: $29 per user per month Re:amaze Pro: $49 per user per month Re:amaze Plus: $69 per user per month
Read more about Re:amaze
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A made-to-measure CRM for an off-the-shelf price.
No Credit Card Required
30-day free trial, no credit card required. CRM: $45 per user, per month Business: $92 per user, per month
Read more about Workbooks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Complete CRM for Small and Medium Sized Businesses
SALES ESSENTIALS 24.99/user/month Sales tracking and contact management SALES TEAM EDITION $49.99/users/month Built for Sales Teams and Customer Service. SALES AND MARKETING $59.99 /user/month *Popular Edition - Built for Sales Teams and w/Email Marketing PROFESSIONAL $69.99 /user/month CRM Sales and Marketing capabilities, Case Management and Vendor Management. ENTERPRISE [Call for pricing] Complete business solution from Sales to Invoicing
Read more about Mothernode CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A support soution to help track time and manage projects
SherpaDesk offers the first tech free for life. With the first license the tech will have unlimited access to the application. As more technicians are added then it will be $39/tech per month. Additional charge of $2/month if remote assistance is turned ON.
Read more about SherpaDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Monthly Plan: Live Chat: $ 21.00* Email-Ticket Management: $ 21.00* Knowledge Base: $ 21.00* Call Management: $ 9.00* More than 3 products = 30% reduction = $ 50.40* for all 4 modules *Per agent
Read more about LiveHelpNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Free: $0 BRONZE: $9/month (billed monthly) or $8/month (billed annually). For 1 operators. SILVER: $19/month (billed monthly) $15/month (billed annually). For 2 operators. GOLD: $39/month (billed monthly) or $32/month (billed annually). For 3 operators. ENTERPRISE: $199/month (billed monthly) or $149/month (billed annually). For unlimited number of operators. A 15-day free trial is available
Read more about ProProfs Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online CRM for Small to Mid-Size Businesses
Starting at $19.00/user/month
Read more about Commence
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple CRM for Small Business
Read more about AddressTwo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service and IT asset management software
Please contact BMC Software directly for pricing details
Read more about BMC Helix ITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM, Sales and Marketing Automation for B2B Sales Teams
Send 5,000 emails per month with any subscription level & receive 500 business contacts with email addresses from LeadFerret.com! Professional Edition runs at $45/mo. and the Enterprise Edition runs at $65/mo.
Read more about SalesNexus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service and Support Management Software
Starting at $45 per user per month
Read more about Tracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
No Credit Card Required
$119/user/month billed monthly
Read more about Shape
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales, contact management & relationship automation tool
InStream offers 4 different pricing tiers. Freelancer: $6/month Basic: $10 per user/month Business: $19 per user/month Premium: $29 per user/month
Read more about InStream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one CRM & collaboration tool for SMBs
Starter - $12 user/month Professional: $24 user/month XL: $48 user/month Plus: $64 user/month Discounts for annual billing available.
Read more about TeamGram
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
No Credit Card Required
'Per agent' pricing plans: Basic, Team, Pro, Enterprise, Enterprise & Freedom. Cayzu's Freedom Plan is a fixed price per month for up to 70 agents and all features are included (Enterprise Plus level).
Read more about Cayzu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call center management software
SMALL CLOUD: $ 9 Per Agent Per Month CLOUD: $ 39 Per Month Per Agent ON-PREMISE: $ 39 Per Month Per Agent
Read more about FocalScope
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM for Microsoft Outlook and Office 365
No Credit Card Required
$40/Per User/Per Month (Billed Monthly) $30/Per User/Per Month (Billed Annually)
Read more about SalesOutlook CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM, marketing & transaction management for real estate
Free 30 day trial - no credit card required. Then $30.00/month including features such as full CRM, video emails, video texting, custom drip campaigns, contact lists, reporting, document storage, and more.
Read more about LionDesk