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Top Rated Knowledge Base Software with Non profits - Page 9

Last updated: October 2026

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343 software options

Discourse logo

Reimagining what a modern discussion platform should be

The powerful, open platform for communities of all kinds

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GovQA logo

Knowledge base and help desk software

GovQA is a knowledge base software that helps governmental organizations to streamline processes related to public records management, monitor subpoenas, track legal holds, handle compliance, and more from within a unified platform. With the correspondence module, elected officials can handle requests and communications with attorneys, media, legislative bodies, government agencies, and the public.

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Tesseron logo

work with the flow

Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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Contentful logo

Cloud-based API-first content platform

Contentful, the leading content platform for digital-first business. It enables greater speed and scale than traditional CMS solutions. Contentful unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs.

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Oracle Cloud CX logo

Cloud-based advertising and customer experience platform

Oracle Cloud CX is a customer experience platform that provides businesses with several tools for managing customer data, content, continuous integration, continuous deployment, data security, and conversational marketing operations. It uses artificial intelligence technology to report on transactions in real-time, discover data using self-service analytics, and gain actionable insights through predictive analytics and what-if scenarios.

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IncidentMonitor logo

Service desk software with self-service web portal support

IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

Read more about ManageEngine ServiceDesk Plus MSP

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SAVO logo

Prescriptive content delivery and global sales enablement

Save is a global sales enablement platform that prescribes content, messaging and subject matter experts to sellers within the context of deals

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Pitcher logo

End-to-end mobile sales enablement platform

Pitcher is an end-to-end mobile sales enablement platform which helps improve the way field sales reps, sales managers, and marketing professionals engage with customers. Pitcher provides an automated CRS, offline CRM, and access to Salesforce, MS Dynamics & Oracle OnDemand data while on the go.

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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HelpDocs logo

Knowledge base software for creating a help center

HelpDocs is a knowledge base software that creates a help center for customers and team. It allows users to brand and customize the look to match their company's style, and provides analytics and feedback tools to help users improve the self-serve support experience.

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MindTouch logo

The Customer-First Knowledge Management Platform

MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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SalesHood logo

Cloud-based revenue enablement platform for B2B teams

Cloud-based AI-powered revenue enablement platform for B2B teams, combining sales training, coaching, content management, and buyer.

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Camtasia logo

Screen recording, video making, and editing tool

Camtasia is a screen recording and video making solution that allows users to create, edit & share videos. It is designed to help businesses create tutorials, demos & more. Users can record Mac & Windows device screens or webcams and add annotations, effects, or templates to customize design.

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Enghouse eKMS logo

Internal & external knowledge base and forum management

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. Search engine, internal/external kb moderator tools, workflows, ticketing, custom forms, editor, article templates and snippets, statistics reporting, drafts and much more.

Read more about Enghouse eKMS

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

Read more about Freshdesk

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Dixa logo

Conversational Customer Service Software

Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features.

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Aurea CRM logo

CRM w/ integrated campaign management, previously update.CRM

Aurea CRM - previously update.CRM - is a cloud-based and mobile CRM solution, with integrated campaign management for specific industries and job roles

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Auric Prospector logo

Cloud based solution for managing leads and contacts

Auric Prospector is an on-demand customer relationship management software that provides a complete view of customers and automates business processes

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OTRS logo

Helpdesk software for customer service management teams

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

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Salesforce Field Service and Operations logo

Cloud-based field service and onsite job management software

Salesforce Field Service is a cloud-based field service management platform designed to help businesses manage their mobile workforce. The centralized platform allows users to automate appointment scheduling, manage work orders, and gain real-time visibility into field service operations.

Read more about Salesforce Field Service and Operations

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Tracker logo

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.

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Results logo

Grow your business with Results

A knowledge base is available for all subscribers

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KBPublisher logo

Knowledge management solution for small to large businesses

KBPublisher is a cloud-based knowledge management solution, which helps businesses of all sizes share information with customers, employees and partners. The platform enables content managers to publish, as well as manage, white papers, user manuals, articles, business processes, FAQs, and more.

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