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Top Rated Knowledge Base Software with Free trial - Page 3

Last updated: September 2026

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189 software options

LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Workvivo logo

Cloud-based employee experience platform for enterprises

Cloud-based employee experience platform unifying internal communications, engagement, intranet, and analytics for midsize to large.

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Korra logo

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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monday service logo

Customer support and service solution

monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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Mindset AI logo

Cloud PaaS for embedding AI agents in B2B SaaS

Search — Ask — Do. AI Agents That Make Your Knowledge Base Shine & Engage Users. Get A Personalized Demo!

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EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable Knowledge Base software for creating, structuring and sharing articles, FAQs, solutions and service knowledge. Search, permissions, workflows, self-service and the integrated Enterprise Application Framework support efficient knowledge management across service processes.

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FlowShare logo

Creates step-by-step guides as you perform your tasks.

FlowShare is a Windows-native, on-premises documentation platform that auto-captures workflows across desktop, browser, and SAP GUI tools, turning them into branded software manuals, step-by-step instructions, and training guides.
Supervisors customize the interface with logos, colors, and designs.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Magentrix logo

We make portals. It's not magic. It's Magentrix.

Magentrix specializes in partner portals (PRM) and customer success portals. Seamlessly integrating with your CRM to maintain a single corporate data source.

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Groove logo

Cloud-based helpdesk solution for small businesses

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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HelpCenter.io logo

Empower your customers for self-service

Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.

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Kademi logo

Cloud-based lead management solution

Kademi is a cloud-based lead management solution that helps businesses plan, organize, and launch leadership meetings and certification programs on a unified platform.

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TheBrain logo

Organize, Visualize and Share Knowledge.

TheBrain enables you to connect ideas, data, and projects the way you think. Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamline decision-making and foster innovation.

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SalesNexus logo

CRM, Sales and Marketing Automation for B2B Sales Teams

Centralized knowledge base to support sales, marketing, and customer communication workflows.

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Deskpro logo

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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TEMS.ai logo

AI-powered digital work instructions for Factories & WHs

TEMS.ai is an AI-powered knowledge platform that transforms frontline expertise into interactive digital instructions and SOPs for manufacturing and warehouse environments. The system captures processes through video or existing files, automatically generating structured, role-specific work instructions that can be instantly shared across multiple languages. TEMS.ai enables paperless operations while improving quality and productivity through real-time updates and advanced analytics.

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Contact Boss logo

CRM database management tool for managing contacts

Contact Boss is a database management solution designed to help small to midsize retail businesses, non-profits, & entrepreneurs manage contact details & customer communication. The legacy data support functionality lets users upload & merge existing databases, as well as detect duplicate entries.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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UPilot logo

Customer Relationship Management solution for SMBs

UPilot is a cloud-based sales CRM platform that helps small to mid-sized businesses with real-time insights, personalized dashboards, key performance indicators, productivity add-ons and more. The solution lets users manage sales cycles and engage customers.

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LionO360 CRM logo

Cloud-based CRM solution for small to midsize businesses

We help growing businesses increase sales, improve customer relationships, and grow with our cloud-based CRM, FSM, and ERP business platforms. Visit our offices in New Jersey or our website www.lionobytes.com and see a demo for our incredibly powerful business management software, LionO360.

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BlueDocs logo

AI-enabled knowledge management platform

BlueDocs helps you stop repeating yourself. Build a searchable internal knowledge base with docs your team can actually find and use. From how-tos to company playbooks, it gives your people a place to go instead of asking you for the same info again.

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Qobrix CRM logo

SaaS, multi-tiered CRM platform for the real estate sector

Qobrix is a CRM system that helps brokers in the real estate sector manage client registration, website building, marketing automation, and other processes across properties. Clients can access floor plans, property images, agreements, contracts, financial statements, and queries on a dashboard.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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AtemisCloud logo

Full Business Management SaaS for service companies

AtemisCloud is an advanced Business Management SaaS platform with features covering customer management, marketing, HR, back office, administration, projects, and finance. Used in 60 countries by 1500 corporations and SNE for the last 23 years.

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