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Chartbeat Logo

Realtime analytics and insights for online publishers

Table of Contents

Chartbeat - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

Chartbeat overview

What is Chartbeat?

Chartbeat provides large and mid-sized online publishers with powerful analytics tools that measure and improve the quality of their content and the loyalty of their audience. By pinging every few seconds, Chartbeat watches for active behaviors that determine when visitors are reading or engaging with content on a site. Using real-time and historical data, Chartbeat offers actionable insights on how to improve page layouts, attract new visitors, expand social reach, and capture reader attention.

Chartbeat are in the business of building a sustainable media ecosystem where success is measured not by pageviews and impressions, but by the quality of content created and audience attention earned. Chartbeat understand that it’s the consumption, not the click that matters—that building a loyal audience means engaging readers’ minds, not simply chasing for another click. And Chartbeat understand that time is a scarce resource—trying to hold someone’s attention means competing with the entire sum of human knowledge. Human attention is finite, and as a metric it correlates directly with quality. It’s time to recognize that attention is a true measure of success.

Key benefits of using Chartbeat

The Chartbeat Publishing suite consolidates all of the different tools used by modern newsrooms into one robust platform that tracks an entire visitor journey, highlights opportunities in real time every step of the way, and evolves with the industry itself.

Chartbeat’s metrics, like Engaged Time and Recirculation, are built around actual real-time reader behavior to show you how your audience is engaging with your content and moving through your site. And with our in-depth audience and referrer data, you’ll have the insights you need to produce and promote quality content to build a loyal, engaged audience.

Real-time visual, in-page analytics, and narrative-form feedback lets you analyze your articles and make editorial changes in real time to optimize layout, placement, headlines, link strategies, and social promotion.

With Chartbeat’s Mobile app, Slack integration, spike alerts, and flexible API, you’ll always be ready to take action with data at your fingertips.

Gain insight into your over-time successes and build long-term strategies with Report Builder, Chartbeat’s powerful and customizable historical reporting tool.

Starting price

Free

Alternatives

with better value for money

Chartbeat’s user interface

Ease of use rating:

Chartbeat reviews

Overall rating

4.8

/5

17

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.06/10
Rating distribution

5

4

3

2

1

14

3

0

0

0

Pros
“The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.”
WS

William S.

Digital Content Producer

“Happy with how it's bolstered my online content and story generation. It's also critical to know how users are gained, so I can plan out my sharing on social media, etc.”
KR

Kaley R.

Sustainability reporter

“The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.”

Verified reviewer

Anonymity request

Cons
“I can't find much to complain about. It's a bit costly and some of our teams can't afford it.”

Verified reviewer

Anonymity request

“The downside is that the interface can be overwhelming at first and requires some time to get used to.”

Verified reviewer

Anonymity request

“There is no way to freeze the data as far as I can tell. It can be a bit hard on the eyes with the data constantly changing.”
EE

Ese E.

Communications Manager

Who uses Chartbeat?

Based on 17 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Broadcast Media
Publishing
Media Production
Newspapers
Others

Use cases

Web Analytics
Data Analysis
Website Optimization Tools
Content Management
Business Intelligence

Chartbeat's key features

Most critical features, based on insights from Chartbeat users:

User interaction tracking
Reporting/Analytics
Data visualization
Performance metrics
Time on site tracking
Activity dashboard

All Chartbeat features

Features rating:

Reporting & statistics
Real-Time reporting
Key performance indicators
Dashboard
A/B testing
Self-service analytics
Trend/Problem indicators
Referral tracking
Website management
Website analytics
Web traffic reporting
Visual analytics
Video support
Trend analysis
Third-Party integrations
SEO management
Self service data preparation
Search/Filter
API
Real-Time monitoring
Real-Time data
Real-Time analytics
Pageview Tracking
Multiple Site Management
Benchmarking
Engagement tracking
Collaboration tools
Customizable reports
Conversion tracking
Content publishing options

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Chartbeat pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Chartbeat price and value

Value for money rating:

To see what individual users think of Chartbeat's price and value, check out the review snippets below.

“The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics.”
WS

William S.

Digital Content Producer

“Happy with how it's bolstered my online content and story generation. It's also critical to know how users are gained, so I can plan out my sharing on social media, etc.”
KR

Kaley R.

Sustainability reporter

Chartbeat integrations (13)

Integrations rated by users

We looked at 17 user reviews to identify which products are mentioned as Chartbeat integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.0 (1)

Our team uses Slack for much of our business communication, so having Chartbeat data automatically pushed to our Slack community is helpful.

JC

John C.

Vice President, Digital

Chartbeat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Videos
Live Online
In Person
Documentation
Webinars

Chartbeat FAQs

Q. Who are the typical users of Chartbeat?

Chartbeat has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Chartbeat support?

Chartbeat supports the following languages:
English


Q. Does Chartbeat support mobile devices?

Chartbeat supports the following devices:
Android, iPhone


Q. Does Chartbeat offer an API?

Yes, Chartbeat has an API available for use.


Q. What level of support does Chartbeat offer?

Chartbeat offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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