Cyfe Pricing, Features, Reviews & Comparison of Alternatives

Cyfe

All-in-one business dashboard

4.61/5 (70 reviews)

Cyfe overview

What is Cyfe?

Cyfe is an all-in-one dashboard app that helps users monitor & analyze data scattered across all your online services like Google Analytics, Salesforce, AdSense, MailChimp, Facebook, WordPress and more from one single location in real-time.

Monitor all your marketing channels like email marketing, SEO, SEM, social media, web analytics, and more using this all-in-one business dashboard app.
www.cyfe.com

Pricing

Starting from
$29/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Cyfe screenshot: Cyfe dashboardCyfe Demo - All-in-One Business DashboardCyfe screenshotCyfe screenshot: Cyfe web analytics dashboard (light)

Cyfe reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.3
  4.6
  4.6
Pranab Salian

Perfect for quickly putting together an investor dashboard!

Used monthly for 2+ years
Reviewed 2019-10-09
Review Source: Capterra

When we picked up a round of investment in our startup, we needed a way to keep our investors updated with a few key metrics. Sending an update email monthly is fine, but we wanted a way to let investors do a deep-dive in their own time. Cyfe did the job perfectly for us. I was able to set up individual dashboards for investors within Cyfe, with fine-grained control over the metrics shown. Everything was self-updating, so I never had to worry about making charts in powerpoint and excel for investor updates. This freed me up to focus on growing the business.

Pros
Cyfe has a simple and minimal interface. Getting started is easy, and I had my first dashboard set up within minutes using the built-in Google Analytics integration.

Cons
Cyfe provides a number of built-in integrations from common data sources, but this list could have been more extensive. A dashboard is only as good as the data it can display. And we can only display data if we can access it. Luckily Cyfe does provide a way to build your own custom integration - via MySQL. So when I could not find an integration I needed, I had to create an intermediate mysql database, with the data in a format that Cyfe could then pick up and use with it's built-in MySQL integration.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Nathan Sichilongo

A Very Easy to Use Dashboard Monitoring Tool

Used daily for 6-12 months
Reviewed 2019-07-19
Review Source: GetApp

We wanted a dashboard for our different metrics and stumbled upon Cyfe. It is easy to use to set up accounts if you already have accounts with some of the predefined options, and in some ways you can customize it. In our case, we needed a customized dashboard that could cover key areas like server uptime, social media monitoring and sales targets. Cyfe is a good place to start from if you are looking for an easy to use dashboard setup.

Pros
Cyfe is an easy to use dashboard monitoring tool that integrates with many different online platforms. Here are my pros to using it: 1. It integrates with most of the major web services, you can track sales, traffic, analytics and more. It can be adapted to your own needs whether you need it for social media monitoring or sales/financing. 2. The sharing function is good to share a link with other people who may want to monitor your dashboard. 3. The TV out function is good, if you need to have a screen displaying the dashboard in real time. 4. If you work in google sheets, you can import data into Cyfe and if your developers know how to use the PUSH API you can set up customized data. 5. It's easy on the eyes and easy to set up. Ease of use is huge for setting up dashboards.

Cons
The cost is not that bad but for $29/month you can get an additional 2 users if you signed up for Klipfolio, however Cyfe’s defense is that data is in real time where as Klipfolio has a 4 hour delay. Some plugins/connections are just basic, some key stats are missing for example, Youtube Analytics is missing which is key if you have social media platforms you are monitoring and have a Youtube Channel. SEO tracking is also limited, yes you will find MOZ available but most SEO professionals may use SEMRUSH or Ahrefs to monitor their SEO.
 Customizing Charts is also limited, you can only view whatever visual graphics they display for charts.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Great functionality for a reasonable price

Used monthly for 1-2 years
Reviewed 2020-05-07
Review Source: Capterra

Great time-saver to check performance of multiple channels/platforms at a glance. Saves you time on checking lots of tabs if you are trying to keep up with your digital performance.

Pros
The combined dashboard is great, even in the free version. You can track the activity from FB, instagram, Google products and countless other things. You can use 5 widgets with the free version. Nice look and very customizable.

Cons
Not much I didn't like. The cheapest subscription starts at 29 usd per month which made it a prime candidate for new software we were going to pay for this year -- that is, before tourism collapsed. The vast array of options comes with a learning curve for users that are not that adept with digital tools.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Cyfe is one of those baubles that look intriguing, yet do nothing.

Used occasionally for free trial
Reviewed 2019-11-05
Review Source: Capterra

Cyfe is just a 3rd wheel type of deal. There's just no purpose to it existing. They could find a way to pivot their product and turn it into an all-in-one management console instead of just giving people a stripped-down view of their business. If they did that, it could cut down on stuff. They could add a tier to automate certain common processes, and that would take their company to a whole new level. Right now it's just a cheezy dashboard with high-level statistics that are so crammed in that you can't really understand what they mean.

Pros
It's free, and I can connect some products we use. However, the free stuff just doesn't have enough value, and even an upgrade would only give us the ability to add more services with the same features.

Cons
There's no value in it. It just strips down all of the useful features in third-party services, and it just gives a "big picture" type of deal. I had configured several of our features, but they just don't help with any KPIs. It's jut cumbersome and pointless.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 3/10

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Sarah Ottino

Great software but needs improvement

Used daily for 6-12 months
Reviewed 2019-12-06
Review Source: Capterra

Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase your history due to password changes or glitches. It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements.

Pros
This is a great software to track social media, sales, marketing, and more. We use it to keep track of our social media growth and advertisements. It's nice to be able to see every platform in one spot and it makes searching for information a lot easier. We keep a separate spreadsheet and update it manually each week based on information collected from Cyfe. We like that you can search by date and metric, and it has been great to see our growth over the past few months!

Cons
The Instagram widget is very glitchy, and every time you reset your password for your Instagram account, the Cyfe data erases and resets (hence why we keep a manual record of everything). This can be very frustrating for viewing historical data. Also, it would be awesome if the Twitter widget could be customized since it also will erase your data if you try and change any settings. Overall I think it's a great platform but definitely needs some work when it comes to keeping historical data secure. We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much. We were hoping to not have to keep manual records at all once implementing Cyfe, but we feel that we still need to just as a backup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cyfe pricing

Starting from
$29/month
Pricing options
Free
Subscription
View Pricing Plans

Cyfe offers 3 pricing plans.
Free: $0/month with limited functionality
Premium: $29/month
White Label: $20/client/month

Cyfe features

API
Activity Dashboard
Charting
Customizable Reporting
Dashboard Creation
Data Import/Export
Data Visualization
Monitoring
Real Time Analytics
Real Time Data

Ad hoc Reporting (78 other apps)
Business Intelligence (104 other apps)
Collaboration Tools (66 other apps)
Data Filtering (92 other apps)
Drag & Drop Interface (66 other apps)
Predictive Analytics (66 other apps)
Reporting & Statistics (111 other apps)
Third Party Integration (93 other apps)
Trend Analysis (66 other apps)
Visual Analytics (122 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

A monitoring and analytics tool that delivers actionable business insights in real time, Cyfe is a cloud-based solution that brings multiple disparate monitoring dashboards together in one centralized platform. This eliminates the need to switch between several standalone systems to efficiently monitor and control your business.

Cyfe comes with pre-built third-party widgets that you can use right out of the box to monitor your campaigns, processes, and IT assets. The widgets pull data from sources such as Facebook, LinkedIn, Pinterest, YouTube, Salesforce, FreshBooks, WordPress, GoToWebinar, GoSquared, PayPal, Stripe, Constant Contact, iContact, and a whole slew of others, including commonly-used Google services such as AdWords, Google+, AdSense, Analytics, Webmaster Tools, Gmail, Trends, and Calendar.

Historical data and real-time reports are available on demand, and data can be exported as PNG, PDF, JPEG, and CSV files. Cyfe also supports TV mode so you can display your dashboards on a TV screen or monitor.


What is Cyfe?

Created for small to large businesses from all industry sectors, Cyfe supports a range of monitoring processes through integrated third-party widgets, custom widgets, and its push API. Dashboards can be shared with clients, vendors, upper management, collaborators, colleagues, and other users, with access permissions specified by the dashboard owner/creator for data security and integrity.

Cyfe’s dashboards can be customized to suit your unique needs. They can monitor organizational or departmental processes, as well as the services you provide to your clients. Cyfe Premium can accommodate an unlimited number of dashboards and users. White labeling is also offered, allowing you to expand your service menu to include fully brandable web dashboards.

Cyfe can even be used for competitor research. It allows you to monitor competitor search and web traffic figures, see an overview of their Instagram and Twitter stats, keep track of their Google Alerts mentions, be made aware of the type of content they put out and how often, among others.


Who is Cyfe For?

  • Experience level: Beginner to advanced.
  • Industry: All industries.
  • Business size: Small businesses to large enterprises.
  • Departments/roles: IT teams, network administrators, sales and marketing professionals, web administrators, finance managers, social media specialists, data analysts, project managers, clients, vendor partners, and other business users.
  • Budget/point: $14 per month for annual subscriptions, $19 per month for monthly subscriptions.
  • Example customers: ABC, AT&T, Vodafone, Whole Foods Market, Groupon, Care.com, Marriott, and Citrix.

Main Features

Unified Monitoring

Keeping your finger on the “pulse of the organization” is a time-consuming exercise, particularly if you’re using several different solutions to make sense of the data at your fingertips. Cyfe unifies scattered data from various monitoring applications in one location. This means data from social networks, email marketing software, IT web monitors, keyword ranking solutions, website analytics tools, and online financial systems, among others, is added in one central hub that you can access anytime, anywhere, from any device.

Aside from significantly reducing the time and effort you’ll otherwise spend to check multiple tools, keeping all your monitoring systems in one dashboard allows you to see big-picture scenarios at a glance. For example, alongside a summary of your web traffic stats and keyword ranking, an update on the status of your account payables is visible, so are your Facebook page’s engagement stats, and how many new signups your recent newsletter generated.

Also, Cyfe’s push API, which is a REST API, allows you to push into Cyfe the data from the software solutions you already use, whether homegrown or from outside providers.

Dashboard Sharing

Cyfe dashboards can be shared in three ways: through the users’ Cyfe accounts, public URLs, and scheduled reports. Cyfe Premium allows you to invite an unlimited number of users into the platform. Using their own separate logins, you can grant them admin access or read-only permissions to your various data dashboards. Public URLs, on the other hand, are used to share data with people without Cyfe accounts. Dashboards shared via public URLs are read-only, can be password-protected and embedded into any application.

Using Cyfe’s export dashboard feature, automated emails containing dashboard reports can be sent to specific recipients on an ongoing basis – monthly, weekly, or daily. Individual widgets and entire dashboards can be exported in several formats: CSV, PNG, JPEG, and PDF.

TV Mode

Most data-centric organizations display business data in prominent workplace locations. Aside from everyone sharing in the monitoring of trends and abnormalities, the practice can spark data-driven conversations among colleagues, which can turn into “eureka” moments benefitting the entire organization.

Cyfe’s responsive TV mode functionality works well with any Internet-enabled TV with a built-in browser. It lets users show their dashboards on any monitor, and Cyfe automatically adjusts your screen view to fit the size of your TV. Once set up, log in to Cyfe and enable the TV mode feature. You will then be asked to select which dashboards to show, including their rotation frequency, e.g., every 30 seconds.

Historical Data

For IT teams and network administrators, historical data coupled with real-time data let them establish trends and make accurate forecasts, a feature especially handy when planning for future capacity requirements. SEO professionals and content marketers also value historical data, as this allows them to pinpoint which campaigns work and which don’t, and how best to remedy the latter.

Cyfe archives data that’s beyond 30 days, and using date range selections, historical data can be retrieved on demand.

Customizations

Cyfe lets you customize your dashboards in many ways. From the background color to the values included in your custom widgets, the app provides a range of customization features. Your company’s colors and logo can be used for branding consistency across the platform, and your Cyfe account can be personalized to include your website’s domain name.

For custom visualizations, chart widgets can be configured using the push API. If you choose to offer Cyfe as a white-label addon to your core services, branded reports can be generated for your clients.


Integrations

Cyfe integrates with popular tools like Salesforce.com and Highrise for CRM, Zendesk and Salesforce Desk for helpdesk and customer service, MailChimp, Campaign Monitor, AWeber, Get Response, and iContact for email marketing, QuickBooks and Xero for accounting and other financial functions, PayPal and Stripe for payment processing, Basecamp for project management, Chartbeat and Alexa for web analytics, Google Trends for market research, Recurly for subscription billing, and so much more.

Cyfe also has a REST-based API that pushes data from your applications into your Cyfe dashboards.


Pricing

Cyfe Premium follows a simple and straightforward pricing scheme: $14 per month for plans paid annually, $19 per month if paid monthly. Included features are unlimited users, unlimited widgets and dashboards, sharing options, historical data, customizations, data exports, role-based access, TV mode, public URLs, custom logo, custom domain, and so on.

A one-user freemium plan with limited features is likewise available.


Bottom Line

  • All-in-one business monitoring dashboard
  • Works for any monitoring purpose that includes a dashboard: social media, web analytics, finance, marketing, sales, IT, project management, income forecasting, and more
  • Carries prebuilt widgets for commonly used web services such as Google, Salesforce, FreshBooks, Facebook, YouTube, WordPress, PayPal, and Shopify
  • Provides real-time reports and historical data
  • Mobile-optimized for on-the-go monitoring and control
  • Supports multiple languages

Videos and tutorials

Additional information for Cyfe

Key features of Cyfe

  • Automatic email reports
  • Pre-built integrations
  • TV mode
  • Multiple sharing options
  • Social media analytics
  • Social media metrics
  • Client reporting automation
  • Multi-website tracking
  • Network monitoring
  • Custom themes & dashboard backgrounds
  • Metric benchmarking
  • Branded reports for clients
  • Domain name mapping
  • Custom visualizations
  • Historical data
  • Custom data sources
  • Project tracking
  • Real-time data
  • Real-time reports
  • Sales tracking
  • Social media monitoring
  • Widget alerts via email or SMS
  • Web analytics
  • Data mashups
  • Marketing channel monitoring
  • Data exports as PDF, CSV, PNG & JPEG
  • Social publishing
  • Push API
  • Read-only public dashboards
  • Department monitoring
  • Pre-built widgets
View All Features

Benefits

MONITOR EVERYTHING: Monitor individual departments, multiple websites and anything else using dashboards.

PRE-BUILT WIDGETS: Pull data from popular services like Google and Salesforce using Cyfe's pre-built widgets.

CUSTOM DATA SOURCES: Securely display data from your company's databases using custom widgets or Push API.

REAL-TIME REPORTS: Share dashboards with management, customers and virtually anybody else.

HISTORICAL DATA: Data from the past is archived within Cyfe, so you will never lose sight of it again.

DATA EXPORTS: Download or schedule email reports of your data in PNG, JPEG, PDF, and CSV formats.

TV MODE: Automatically rotate one or more dashboards for your big screen monitor.

CUSTOMIZATIONS: Branded reports, domain name mapping, dashboard backgrounds, and more.