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Cyfe Pricing, Features, Reviews and Alternatives

Cyfe product overview

Price starts from

29

Per month

Per Feature

What is Cyfe?

Cyfe is an all-in-one dashboard app that helps users monitor & analyze data scattered across all of your online services like Google Analytics, Salesforce, Google Ads, MailChimp, Facebook, Twitter, and more from one single location in real-time.

Key benefits of using Cyfe

  • MONITOR EVERYTHING: Monitor individual departments, multiple websites and anything else using dashboards.

  • PRE-BUILT WIDGETS: Pull data from popular services like Google and Salesforce using Cyfe's pre-built widgets.

  • CUSTOM DATA SOURCES: Securely display data from your company's databases using custom widgets or Push API.

  • REAL-TIME REPORTS: Share dashboards with management, customers and virtually anybody else.

  • HISTORICAL DATA: Data from the past is archived within Cyfe, so you will never lose sight of it again.

  • DATA EXPORTS: Download or schedule email reports of your data in PNG, JPEG, PDF, and CSV formats.

  • TV MODE: Automatically rotate one or more dashboards for your big screen monitor.

  • WHITE LABEL: Branded reports, domain name mapping, dashboard backgrounds, and more.

  • EMBEDDED ANALYTICS: Embed any Cyfe widget or dashboard via iframe on your blog or in your app.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Documentation
    Webinars
    Videos

    Cyfe pricing information

    Value for money

    4.6

    /5

    75

    Starting from

    29

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Cyfe features

    Functionality

    4.3

    /5

    75

    Total features

    53

    7 categories

    Most valued features by users

    Data Visualization
    Reporting/Analytics
    Data Import/Export
    Visual Analytics
    API
    Search/Filter
    Dashboard
    Activity Dashboard

    Functionality contenders

    Cyfe users reviews

    Overall Rating

    4.6

    /5

    75

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.85/10
    Rating distribution

    5

    4

    3

    2

    1

    50

    20

    4

    1

    0

    Pros
    They have a good base to continue improving this software, they have positive points such as the report and the monitoring is easy to use.

    MI

    Mariana I.

    It's amazing for customer service and account management, and one of my service lines has allowed me to entirely forgo offering manual reporting - which is amazing.

    AR

    Anonymous Reviewer

    It's very easy to implement, support is quick to respond and helpful with their replies, feature requests are taken seriously, and it's a great value for the spend.

    KS

    Kim S.

    Cons
    We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much.
    AvatarImg

    Sarah O.

    The limited quantity of widgets limits what you can do with the display of the dashboard.

    AF

    Angel F.

    It is somewhat limited in functionality and can be difficult to understand what the metrics mean (for example year over year, quarter over quarter, month over month and so on.).

    JM

    James M.

    Overall rating contenders

    Overall Rating

    Great software but needs improvement

    Reviewed 2 years ago

    Transcript

    Sarah: Hello, my name is Sarah and I am a marketing coordinator in the painting industry, and I give...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perfect for quickly putting together an investor dashboard!

    Reviewed 3 years ago

    When we picked up a round of investment in our startup, we needed a way to keep our investors updated with a few key metrics. Sending an update email monthly is fine, but we wanted a way to let investors do a deep-dive in their own time. Cyfe did the job perfectly for us. I was able to set up individual dashboards for investors within Cyfe, with fine-grained control over the metrics shown. Everything was self-updating, so I never had to worry about making charts in powerpoint and excel for investor updates. This freed me up to focus on growing the business.

    Pros

    Cyfe has a simple and minimal interface. Getting started is easy, and I had my first dashboard set up within minutes using the built-in Google Analytics integration.

    Cons

    Cyfe provides a number of built-in integrations from common data sources, but this list could have been more extensive. A dashboard is only as good as the data it can display. And we can only display data if we can access it. Luckily Cyfe does provide a way to build your own custom integration - via MySQL. So when I could not find an integration I needed, I had to create an intermediate mysql database, with the data in a format that Cyfe could then pick up and use with it's built-in MySQL integration.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A must have for digital marketers

    Reviewed 12 days ago

    We love how easy is the dashboard creation and the multiple options to share the reports. We also like how much the software has evolved since 2016 when we first started using it: its looks, functions, data integrations. We love that feeling that the software has matured along us.

    Pros

    It's very easy to create your dashboard and populate it with widgets from different data sources like social media, e-mail marketing software, CRM, or just custom data in an spreadsheet. You can visualize the data in order to tell a more meaningful story. The process is very user-friendly and soon you will be constantly tweaking you dashboards in order to add even more relevant data.

    Cons

    Some API's might stop working, but this is not something that Cyfe can control. You just need to be alert in order to keep your dashboards updated.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Horrible Customer Service and Too Limited on Customizing Data

    Reviewed 2 months ago

    In the time using it it was a solid tool that helped our marketing team get a better grip on the vast amount of data we had on all of our platforms. However, the cancelation process has been an absolute nightmare so I would suggest looking at a different provider.

    Pros

    Cyfe was very easy and quick to set up and build dashboards for reporting across several channels.

    Cons

    The dashboards were very limited on customization and creating calculated fields that would combine data across different channels and attach CRM data to specific campaigns and channels was not a feature. The customer service was the biggest issue I had, I was billed for 4 months (still being billed) and have attempted canceling my account 4 times and even sent in complaints to their contact us team several times with either no response or a response that said my account has been closed, yet I am still charged on a monthly basis.

    Vendor response

    Hi Sawyer, we're sorry to hear you had trouble cancelling your Cyfe account. In looking at your interactions with our team, we see they helped you cancel a subscription in January. When you wrote back in recently, they discovered and helped cancel a secondary account that you'd created with Cyfe. We made an exception to our refund policy and refunded you for the charge on your secondary Cyfe account. If you're still having trouble, please reach out to support@cyfe.com for assistance.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    High productivity real-time monitoring tool

    Reviewed 3 months ago

    Thanks to Cyfe, the impact of my social content improves noticeably by observing the metrics, the times of greatest impact. What content is read and what is not. Even differentiate organic content from paid content.

    Pros

    What I liked the most was the possibility of monitoring the company's social networks. Post content and see the impact on the networks. Analyze the website and optimize the content based on the metrics.

    Cons

    I had no major problems today. In the past it was tedious to configure the different accounts.

    Vendor response

    Thanks, Armando. We're glad you're loving Cyfe!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great software but needs improvement

    Reviewed 2 years ago

    Overall Cyfe is great to view historical data at a glance, as long as the software doesn't erase your history due to password changes or glitches. It is a great idea, and the customizable dashboard is great but I feel that it could definitely use some improvements.

    Pros

    This is a great software to track social media, sales, marketing, and more. We use it to keep track of our social media growth and advertisements. It's nice to be able to see every platform in one spot and it makes searching for information a lot easier. We keep a separate spreadsheet and update it manually each week based on information collected from Cyfe. We like that you can search by date and metric, and it has been great to see our growth over the past few months!

    Cons

    The Instagram widget is very glitchy, and every time you reset your password for your Instagram account, the Cyfe data erases and resets (hence why we keep a manual record of everything). This can be very frustrating for viewing historical data. Also, it would be awesome if the Twitter widget could be customized since it also will erase your data if you try and change any settings. Overall I think it's a great platform but definitely needs some work when it comes to keeping historical data secure. We're constantly fretting over accidentally erasing our data and don't want to mess with the settings too much. We were hoping to not have to keep manual records at all once implementing Cyfe, but we feel that we still need to just as a backup.

    Cyfe FAQs and common questions

    Q. What type of pricing plans does Cyfe offer?

    Cyfe has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Cyfe?

    Cyfe has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Cyfe support?

    Cyfe supports the following languages:
    English


    Q. Does Cyfe offer an API?

    Yes, Cyfe has an API available for use.


    Q. What other apps does Cyfe integrate with?

    Cyfe integrates with the following applications:
    Microsoft Visual Studio, Wufoo, MYOB Business, Files.com, eStreamDesk, Capsule, FogBugz, Freshservice, HubSpot Marketing Hub, Constant Contact, Groove, Chargify, CallRail, GitHub, Convo, Adobe Commerce, WooCommerce, PayPal, Google Analytics 360, YouCanBook.me, Todoist, Mailigen, SendHub, Chartbeat, Microsoft OneNote, Redmine, Dropbox Business, WHMCS, Zoho CRM, Insightly, Jira, Tender Support, HappyFox Help Desk, CA Flowdock, Campaign Monitor, FullContact, UserVoice, Planview LeanKit, signNow, Targetprocess, ActiveCampaign, Datadog, Quickbase, Formstack Forms, MailUp, Mention, Mailchimp Transactional Email, Site24x7, Visual Lease, Epos Now, Mavenlink, ActiveCollab, Re:amaze, Teamwork, MoonClerk, Quip, Deputy, Zapier, Pivotal Tracker, xMatters, Recurly, Google Docs, Moz, Gmail, Knack, SocialPilot, ClickDesk, Setmore, Solve CRM, Mojo Helpdesk, Quantcast, Kissflow Digital Workplace, Unbounce, Act!, OneDrive, ClinchPad, Streak, Megaventory, Benchmark Email, Trello, Google Drive, Box, IDoneThis, Pipedrive, FreshBooks, Pingdom, LessAccounting, Pipeline, Agile CRM, iContact, Buffer, Trigger, Yammer, Alchemer, OpsGenie, Acuity Scheduling, Kanban Tool, SlideShare, WordPress, Beanstalk, HelloSign, CheddarGetter, LiquidPlanner, Freshdesk, Contactually, Twitter, Gravity Forms, Jumplead, Help Scout, Stripe, Semantria, Genoo, Jotform, Dyspatch, Clevertim, SolarWinds Service Desk, Pardot, Airbrake, Nutshell, Salesforce Sales Cloud, Rezdy, SugarCRM, Harvest, Close, SendGrid, Wistia, Slack, Ticketbud, PagerDuty, Google Contacts, Toodledo, Microsoft 365, Redbooth, GoTo Meeting, Typeform, Google Ads, Nimble, Drip, Basecamp, Kanbanery, GetResponse, LiveChat, Pipeliner CRM, Zendesk Sell, GoTo Webinar, OnePageCRM, LinkedIn for Business, Bitbucket, Eventbrite, Zoho Creator, Meta for Business, ChargeOver, SupportBee, Quickbooks Online, Clio, Olark, Mixpanel, Skilljar Customer Education, Mailgun, Batchbook, Device Magic, Highrise, Sprintly, Workable, SurveyMonkey, Keap, Wisepops, Chargebee, VerticalResponse, mailparser.io, Octopush, Realvolve, GoTo Training, Google Calendar, Mad Mimi, RescueTime, Copper, Interakt, Call Loop, Mailchimp, Braintree, SugarSync, Twilio, Emma, TrackVia, ProWorkflow, Wrike, KickoffLabs, Producteev, Instagram, Aha!, Mailjet, SuperSaaS, Asana, Podio, Freckle, FreeAgent, Leadersend, TalentLMS, ASAP Systems, Xero, New Relic One, AWeber, Smartsheet, HubSpot CRM, Evernote Teams, Toggl Track, Totango, Intercom, Sendloop, BigCommerce, Zoho Invoice, Findmyshift, Planview Projectplace, Contentful, Vision6, CallFire, Shopify, ProdPad, Zendesk


    Q. What level of support does Cyfe offer?

    Cyfe offers the following support options:
    Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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