Quantum Metric The Digital Experience Intelligence Platform ( 4.6/ 5 5 reviews) Alternatives to Quantum Metric
Explore a recommended list of Quantum Metric alternatives for your business in 2019. Compare alternatives to Quantum Metric side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Qualitative analytics for websites and mobile apps
What users mention about Smartlook See all reviews Seeing your site true the eyes of your customers is pure gold. It is easy so be set up, fun and usefule to watch the recordings. The idea to look how our customers use our websites is brilliant. M always very excited to replay. Brilliant software by Smartlook and a real game changer its like looking over the customer shoulder. What users mention about Looker See all reviews They have a fantastic team and a great product to back it up. They solve a key business problem for us. I dislike for how long it takes given that it never ever truly caches the information. I need to truly make certain the questions I compose or the concerns I ask are really restricted as an outcome. The visualization is great and reports can be generated in multiple formats.
The Complete A/B Testing and CRO Platform
Full Stack Marketing Automation Software for Marketers
What users mention about Freshmarketer See all reviews There are bugs that might irritate you. It is still in the developing stage so most of the issues get fixed but you will experience new ones but it is evolving. Keeps your workflow clean. Very intuitive, good for efficient onboarding. So it does save a lot of money at the end of the day which is a big plus. Chrome extension is really helpful.
Business intelligence & analytics
What users mention about Tableau See all reviews You have the ability to make great data analysis with the tools like forecasting and such. You have pixel perfect charts and diagrams. It is the best software for data visualization handsdown. I have not seen a better free software for visualization like Tableau. Users are also able to display and share data in an effective way. Ability to customize the color of sheets in the workbook are a great plus.
Website visitor tracking with real-time web analytics
What users mention about Whoisvisiting See all reviews Fantastic software, a lot cheaper than other providers, the software is always being improved. The customer service has been very prompt and helpful- I would recommend WhoIsVisiting to anyone. What makes this software stand out is the fantastic sales support.
Generate B2B sales leads from website visitors
What users mention about Leadfeeder See all reviews Leadfeeder has been a great help to identify the companies which visit our website. I don't think there is much more that I would want out of this software. I think they have done a fantastic job. Overall I have been very please with the product. It provides a great quick-glance for the sales.
AI-powered Growth Marketing Platform
Marketing automation with machine learning
Digital Marketing Optimization Software
SEO reporting software and marketing tools for agencies
What users mention about AgencyAnalytics See all reviews The thing i like the most in agencyanalytics is the simplicty of its interface which is very easy to understand even for a lay man. If you're an agency not using this software then you have probably developed your own platform or you're missing out.
Real-time SEO auditing, content tracking & change management
What users mention about ContentKing See all reviews The comprehensive view of what's going on with my clients' site coupled with the ability to get dig down into the details is awesome. ContentKing is a great analytical tool that has given us greater insight into our clients' websites. Lots of useful insights for improvements. Plus their team constatly provides useful content which helps with working on projects.
Monitor, Protect & Improve your customers digital experience
Multi-touch attribution for B2B and B2C marketers
DETECT AND BLOCK CLICK FRAUD
What users mention about ClickCease See all reviews The best thing i like about clickcease is that their customer support is very techinal and responsive. If you are not sure, you should talk to the ClickCease team. They were very responsive and it was a pleasure getting guidance from them. The only "problem" is that you have to manually ban bing IP's, but that is likely more an issue with Bing than ClickCease.
Advertising Analytics Platform for Online Marketers
Cloud-based qualitative analytics solution
Mobile-Optimized Booking System for Tour Operators
What users mention about Peek Pro Tour Operators See all reviews The installation and support are all superb and the ease of use has saved us lots of time this summer in handling our surf lessons. We are extremely satisfied with the Peek Pro product. We are also impressed by their excellent service. The customer service was top notch. It was very easy to communicate with them and they were great with all my questions.
BI & dashboard software for multiple, large data sets
What users mention about Sisense See all reviews The support is outstanding and the account managers are always there making sure your experience is successful. Sisense is good and beautiful looking very clean and innovative. Application running smooth and clear. They have the best and the brightest. I think the Sisense Community for users should release more creative content.
Analytics for marketing & product teams
Cloud business intelligence & analytics for everyday users
What users mention about Chartio See all reviews The ease of use makes it learning and fun experience and also making it easy and reliable for people to use. Chartio is the data analytics visualization I love more than any other.
SEO optimized local pages, locators & mobile screens
What users mention about Yext See all reviews Great customer service, great and easy to use software that quickly and effectively gets client information published on the web. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. Good integration with directory listings, but only a few of them are really important for your business.
Marketing data aggregation tool
What users mention about Squarespace See all reviews Squarespace is a pretty powerful tools the offers awesome template that are responsive for mobile and is very good at blogging. I love Squarespace's aesthetic and ease of use. If you are looking to develop your own website for your business, Squarespace is perfect for you. This software is beautiful, I loved the templates and wanted to use them for my UX portfolio. The have great advertising as well (Keanu Reeves).
Marketing dashboard, analytics, & reporting platform
What users mention about TapClicks See all reviews I love the ability to aggregate and normalize data. Additionally - the smart connector features is big for our agency. We have a really good support besides Tapclicks is a really good consolidated dashboard. We signed up with the TapAnalytics Pro package and haven't looked back. It's a great asset to our organization.
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews The interface is nice and easy to use, multiple people can use it at once. You can automate campaigns and triggers, which is useful. I have integration of Gmail & Mailgun for outbound emails. And recently by mistake, I have found that AgileCRM steals emails from billing. Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
Marketing platform for businesses of all sizes
What users mention about Marketing 360 See all reviews I love that it is easy to use helpful in many ways. I instantly knew this is was the perfect software for our company. Can integrate marketing softwares, website designs, and on-demand digital marketing services in a single tool. Supports email and sms marketing.
The 1st usage analytics solution built for distributed software
Marketing automation platform with push notifications
A/B Testing & Nudge Markerting Made Simple
All-Inclusive cloud-based SEO software
What users mention about SE Ranking See all reviews Helps us provide a sold seo service to clients. The reporting function is great and enables us to provide great reports to clients. Not only does SE provide me with great information it helps me understand it. Allow rank keywords and competitors. Great prices, probably the best one in the market.
Optimize Customer Experiences at Scale
Custom-built business management software.
What users mention about Logicbox See all reviews The vast amount of features is very impressive. Product is good but response is slow may be they might have busy in other technical work. In general, the software works fine, I can change the configurations by myself in a very short period of time.
Energy management solution
Trade management software
Web-based ecommerce software
Competitive Pricing Intelligence Software
What users mention about Prisync See all reviews Very positive experience, VERY useful too, pays for itself if you use it enough, Amazing team. Helpful to monitor competitors prices and very user friendly and a great interface to work with. What a great tool that helps keeping yourself updated about competitive price.
Search-powered analytics and visualization tool
The analytics app by Salesforce
What users mention about Wave: Salesforce Analytics Cloud See all reviews The Reporting and the Summary fetching capabilities of the application makes it one of the best in the market today. I had trouble finding where the information went after I categorized it. Its a good software for small business like mine.
Business Intelligence reporting and dashboard platform
What users mention about Yellowfin See all reviews While the lack of cloud services and coding to customize are minor issues, we do not have much to complain about. It’s very user-friendly and we have easily been able to teach others how to use it. I would also like to share that our experience with their current sales and customer team has been great. The fact that the program is useable on both Mac and PC makes it a great option. The program is certainly worth the cost. What users mention about NUVI See all reviews She is amazing and so helpful. She adds value to this software and is always available when I need her. What a truly fantastic product, with an even better team of people leading the way. It was a classic case of data overload. But things got really bad when we tried to cancel our subscription.
Business Video Hosting and Analytics
What users mention about Vidyard See all reviews We have seen good response and love the analytics showing who watched what and for how long. The time that it takes to create each video can get frustrating, especially if you mess up. D love to see an easier onboarding for those totally new to Vidyard and have Playlists and Videos differentiated and explained better in detail.
Quick and easy-to-setup business dashboard software for TVs
What users mention about Geckoboard See all reviews Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Good tool to check the stats from different services like GA and Pingdom. Must have for huge IT companies and sites with 1,000,000+ traffic.
Self-service BI and Analytics platform
What users mention about Zoho Analytics See all reviews This has resulted in lost data and lost time on several occasions. Also, relational data feels very static. Its very powerful and has tonnes of features, dashboards being my favourite. That it works with Zoho projects. The support is outstanding.
Cloud-based BI solution to monitor key performance metrics
Business intelligence & analytics platform for enterprise
Customer journeys made personal
Cloud-based usability testing platform for digital assets
Cloud based and on premise survey software
What users mention about Key Survey See all reviews As a loyal customer for at least ten years, I've been extremely pleased with KeySurvey.
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews It also gives you a good chance to save customers which could leave. It's be a great experience overall, got started quickly and started to get quality feedback on Day 1.
Solutions for improving CX operational performance
Real-time customer feedback & experience management
Real-environment feedback & technical testing platform
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews That's a powerful benefit, and one that will help you achieve greater success in your business. We haven't found anything that we dislike or has been a negative about Swell. What I mean by that, is that Swell CX helps businesses understand their customers, while also helping them gain exposure to new customers.
Customer experience and survey solution for SMBs
Customer experience management and analytics platform
NPS solution for flexible data collection & analysis
What users mention about SurveyMonkey CX See all reviews Overall I highly recommend CX. Not only do you receive a great product but also a great team to help you along the way. The actual sending interface of the survey is TERRIBLE, it is incredibly confusing if a survey sent, which ones sent and when. The software is easy to use and there is great support if you need it. The system flows the way you would expect.
Cloud-based customer engagement solution
Remote usability testing application for UX researchers
Net Promoter Score (NPS) survey platform
Customer experience management with data collection & reports
A powerful on-site Digital Adoption ally
Don't Just Satisfy, DELIGHT
Experience management platform
What users mention about Qualtrics See all reviews I always get great service and support from the support line. They are focused, professional and help to solve any issue that I have. I love how it pays you just for your opinion. These are great people to deal with and their. I benefit from the ease of survey design, and my research benefits from the complexity of surveys that you can design.
Email Marketing Software that is Affordable & Intuitive
What users mention about SendX See all reviews It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive. We're using this for small opt-in campaigns. Looking really good so far, and the customer support is excellent. So far we have been pretty happy with the service and the speed with which the product is evolving.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt.
Web push notifications for mobile & desktop
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Couldtalk has many great and wonderful features that definitely can improve your work experience. I love the tags and click to call features. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you. Overall, I’m very happy with the product and the direction where it’s headed. The UI is very modern which makes it a pleasure to work with.
Unified Customer Experience platform
What users mention about Zoho CRM Plus See all reviews Have had some problems syncing data and customer support has been pretty bad. Awesome software that is available free of charge. This software allows businesses to organise their lead data very easily. Like the site overall, just wish support was faster to access and resolve some issues.
Online reputation management
What users mention about BirdEye See all reviews My customers love it and say how convenient it is for them to use. It has totally boosted my business and I love it. Generating great client reviews is very simple. The ease of sending out review invites is wonderful. The people at BirdEye are great to work with. We are having great results gaining online reviews.
Customer Loyalty & Marketing Platform
What users mention about TapMango See all reviews The customers love all the rewards and the ability to connect with them is my favorite thing about the program and the software. Versatility, ease of use and the best support. I love that I can call in anytime or look up video tutorials should I need the help. The customer service has been amazing and way better than Appcard. The interactiveness of the system is great.
Customer experience solution with customer profile sharing
Client satisfaction solution
What users mention about Centercode See all reviews Overall experience is pretty good. The reporting feature is great. Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing. The import process is cumbersome, and does not work well with large amounts of data.
Net Promoter Score & customer experience management software
Audio-Visual Guidance to your Website
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Free online appointment booking software
What users mention about Bookafy See all reviews It is simple, and the customer services is so great whenever you have questions. Thank you Bookafy for making such an easy system to use. About 6 months ago, we became frustrated with the other solutions we were using and their support was terrible... they literally did not have a phone number to reach a real person in any circumstance. I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. What I like most about your software is the flexibility in our ability to make changes to how it is customer facing. Since it is so easy to use we are getting a lot faster return on customer feedback. If someone is dissatisfied we know immediately and can address the problem upfront and quickly.
Feedback analysis for customer experience
All-in-one market research & consumer insight platform
Review monitoring software for multi-location businesses
What users mention about ReviewTrackers See all reviews We had to cancel our subscription to this and other social tools at one point and it is the software I missed the most. Great information and a huge time saver. A great product for a very reasonable price. This software was really helpful and easy to use and we liked being able to have a tool to gauge our online presence.
Review management for Google, Facebook and more
What users mention about Reputology See all reviews Our clients also love using the review survey app. I love when our clients love the solutions we offer them. We are very busy and to have all of this information filter to my e-mail is wonderful. Fantastic Customer Experience - Easy Deployment and Integration.
Customer loyalty, engagement & marketing platform
Cloud Based Help Desk Software That Actually Helps
What users mention about Cayzu See all reviews What I found was a great team with a great product that I would recommend to all of my colleagues. Cayzu it is not only perfect helpdesk solution, but it is very creative and flexible approach to product architecture. I have customized my entire dashboard to my liking, which is very helpful. Navigating this software is rather simple and easy.
Reviews & customer content marketing
What users mention about Yotpo See all reviews Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support. Additionally, our account rep is super responsive and helpful with any questions or issues we run into. They are a superb organization to deal with and just pure class all around.
Accelerate Digital Adoption
What users mention about Whatfix See all reviews I mostly appreciate the proactive outreach they provide and the passion they have to make sure their clients see success from their product. We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing. Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
Simplifying Business Communication
What users mention about Nextiva See all reviews Great pricing structure Amazing Customer Support, Simple, fast, robust, it's got it all what I was looking for. There are times where I calls are not coming in and its saying chat unavailable. It happens several times in a day so having said that, i hate it when that happens.
Customer interaction & support platform with CRM integration
What users mention about UJET See all reviews I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so. I consider myself a critic. However, there is very little to critique with UJET. I like the ability to change and view live aux codes. I also found the ability to run summary reports very useful when verifying hours.
AI-based customer service management solution
B2B Customer Support Software
What users mention about TeamSupport See all reviews What we have been most impressed with is the willingness of the company to help with implementation and customization. Their team is always knowledgeable, helpful, and courteous and their product is amazing. Team Support has definitely been a breath of fresh air. Definitely one of the best of it's kind I have seen. Some issues pop up here and there, but they listen when you report it, and work to improve.
Industry's first context-aware Helpdesk Software
What users mention about Zoho Desk See all reviews The dashboard is of a great help for management. It creates a competitive spirit between the agents. It has a great and clean interface with many options that helps to reduce processing request times. My favorite free feature is the Customizable Help Center and Team Feed. The free version is Straightforward and easy use.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews Very good analytics reports/ spreadsheets and nice publishing calendar. Excellent support service. I love the reports and ability to have all social data in one place. The phone app is great, too. It is very costly and can be difficult to justify the cost against the features that are available.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Survey software and questionnaire tool
What users mention about MySurveyLab See all reviews I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons. Mysurveylab.com has been doing an excellent job for us. I can't find any cons except it' only sometimes hard to find some features.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Zoho CRM has very nice and clean design that allows to navigate the software very easily. The quality of product is good for an affordable price. I love the ease of use, affordable, and its interface is great. It is an excellent, if not better alternative for Gmail Business Suite. This is a fantastic solution in these instances, and I look like a hero when I give them a quick demo and help them get set up.
Online Customer Support Software & Helpdesk Solution
What users mention about Freshdesk See all reviews We're happy to use Freshdesk and hoping the small issues it has will be fixed once and for all. Thank you for the great service Freshdesk. I can sincerely recommend Freshdesk. It's a superb, easy to use & feature rich service for our software support needs. Customer support on their side was excellent - responsive and very helpful. Cost is very reasonable.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews Salesforce is the best platform out there to help you resolve your business problems. It is the best CRM that you can access anywhere; anytime. This service helps provide quality care for a program that has tremendously changed our organization for the better. The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Providing Loyalty and Marketing for 14,000 Local Businesses
Online surveys, polls, & quizzes with enterprise solutions
What users mention about SoGoSurvey See all reviews Besides, the support is great and they answer emails and questions super fast and in a very comprehensive way. I will definitely recommend it. Amazing site and easy to use and easy to contact your opinion with others friend, and most thing is more helpful and useful. The products tools are laid out well, easy for respondents to reply, and the reports were great! overall a wonderful and useful experience.