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SAP Crystal Reports
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reports creation tool for small to midsize businesses
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SAP Crystal Reports - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: December 2025
SAP Crystal Reports overview
What is SAP Crystal Reports?
SAP Crystal Reports is a reporting platform that helps small to midsize businesses create, design, and deliver formatted business reports and dashboards. Data analysts can utilize the drag-and-drop interface and built-in report designer to sort data, apply formulas, rank information, and set parameters, among other operations on a centralized platform.
SAP Crystal Reports enables staff members to visualize information and gain deeper insights into data using bar graphs, funnels, histograms, and line, bubble, radar, or area charts. Administrators can configure role-based access rights and utilize single sign-on (SSO) capabilities to ensure user and data security. It allows team members to embed images and bar codes within reports to optimize data analysis and visualization processes. The application also lets employees format content and generate pixel-perfect letters, invoices, sales reports, statements, loyalty cards, and promotional campaign analysis.
SAP Crystal Reports allows organizations to use standard access protocols to connect the platform with several external data sources and databases, such as SAP HANA, MS Access, IBM D2B, MySQL, JDBC, and MS Excel. The user interface can also be configured in multiple languages, such as English, Japanese, German, Spanish, Portuguese, Korean, and Danish.
Starting price
Alternatives
with better value for money
Pros & Cons
Report Generation
Industry Analytics
Graph and Chart Creation
Editing and Updates
Security and Access Control
SAP Crystal Reports’s user interface
SAP Crystal Reports pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
3.7
Customer support
3.9
Reviews sentiment
What do users say about SAP Crystal Reports?
Sometimes the groupings can be confusing and the hierarchy of where to put the groups in the report.
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Who uses SAP Crystal Reports?
Based on 173 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SAP Crystal Reports's key features
Most critical features, based on insights from SAP Crystal Reports users:
All SAP Crystal Reports features
Features rating:
SAP Crystal Reports awards
SAP Crystal Reports alternatives
SAP Crystal Reports
Starting from
479
Google Analytics 360
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No pricing info
Microsoft Power BI
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No pricing info
Tableau
Starting from
No pricing info
SAP Crystal Reports pricing
Pricing plans
Pricing details:
User opinions about SAP Crystal Reports price and value
Value for money rating:
To see what individual users think of SAP Crystal Reports's price and value, check out the review snippets below.
Gideon A.
Systems Administrator
Obinna O.
SAP Crystal Reports integrations (28)
Integrations rated by users
We looked at 173 user reviews to identify which products are mentioned as SAP Crystal Reports integrations and how users feel about them.
Integration rating: 4.4 (5)
“Very difficult to get it to connect. Still not even sure I have it connected correctly.”
“Most of our data are on SQL server, it was easy to connect with Crystal Report.”
Miranda C.
IT Director
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
SAP Crystal Reports support options
Typical customers
Platforms supported
Support options
Training options
SAP Crystal Reports FAQs
SAP Crystal Reports has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
These products have better value for money
Q. What languages does SAP Crystal Reports support?
SAP Crystal Reports supports the following languages:
Chinese (Simplified), Danish, Dutch, English, French, German, Italian, Japanese, Spanish
Q. Does SAP Crystal Reports offer an API?
Yes, SAP Crystal Reports has an API available for use.
Q. What level of support does SAP Crystal Reports offer?
SAP Crystal Reports offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk
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