Global Shop Solutions Pricing, Features, Reviews & Comparison of Alternatives

Global Shop Solutions

We simplify your manufacturing.™

4.16/5 (64 reviews)

Global Shop Solutions overview

Global Shop Solutions is an enterprise resource planning (ERP) software that offers small to medium-sized businesses a single and centralized platform from which to manage their manufacturing operations. Incorporating inventory management, scheduling and accounting functionality, Global Shop Solutions aims to deliver a comprehensive yet user-friendly ERP solution for manufacturers.

In order to manage manufacturing operations and customer relationships effectively, Global Shop Solutions equips users with shop management, CRM and sales management modules. Since Global Shop Solutions’ shop and sales modules provide accurate real-time data, users can track and manage customer demands, production deadlines and sales funnel activity. The software also facilitates effective inventory tracking, quality control and advanced planning and scheduling processes with material tracking and drag-and-drop scheduling tools. Thanks to the system's company messaging functionality, users can communicate quickly and conveniently with customers as well as employees.

Other features include document management, project management and accounting capabilities. To streamline accounting activity, Global Shop Solutions grants users quick and central access to accounts receivable, accounts payable, payroll and budgeting data. Moreover, by promoting customizable reporting, Global Shop Solutions allows for detailed project management.

As an all-in-one ERP solution for manufacturers, Global Shop Solutions presents users with RFID technology, label printing and product configuration functionality. By employing business intelligence, reports and KPI dashboard, Global Shop Solutions enables users to gain actionable insight into business performance.


Pricing options
Free trial
Value for money
View Pricing Plans


Business size



United States, Asia, Australia, Canada, Europe and 3 other markets, Latin America, Mexico, United Kingdom

Supported languages

Chinese (Simplified), English, French, German, Italian, Spanish
Global Shop Solutions screenshot: Global Shop Solutions - Main MenuJoin the Global Shop Solutions FamilyGlobal Shop Solutions screenshot: Global Shop Solutions CRM Global Shop Solutions screenshot: Global Shop Solutions - KPI DashboardGlobal Shop Solutions screenshot: Global Shop Solutions - Shop Floor Data CollectionGlobal Shop Solutions screenshot: Global Shop Solutions - Mobile CRM

Global Shop Solutions reviews

Value for money
Ease of use
Customer support
Peter Chludil

Solid and Flexible System with Advanced Features.

Reviewed 2014-04-29
Review Source: Software Advice

The product is very flexible, detailed, and truly integrated. It is capable of delivering capabilities and options that most vendors only seem able to promise. This, matched with a very high reliability, makes the system a good match for most manufacturing organizations. The integration and interface make for a good user experience that is flexible enough to meet most users' needs. This is accomplished through the true integration of all major areas of functionality and makes operation very smooth. We rely heavily on the integrated Document Control systems to provide information relevant to users and customers through the manufacturing process and afterward. It is a huge timesaver and allows us to answer most customer questions on a single call, chat, or e-mail. Another great advantage of this is the company behind the software. First, you are dealing with a family owned company with no intention of selling. This speaks to the commitment of the company to the product and its support. Second, they are the developers of the software, which ensures a tight integration between modules and understanding of issues. And finally, the same organization selling and supporting the software is also writing it. This is huge and avoids drawn out finger-pointing sessions between the software company and VARs that leave you high and dry with other solutions.

Read the full review

Pat Meunier

Excellent experience over the past 10 years

Used daily for 2+ years
Reviewed 2018-04-04
Review Source: Software Advice

GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor. We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software options along with GSS’s continual commitment to software enhancements have been able to keep up with the evolving processes and informational demands of our business. And I can't say enough about their customer service support.. extremely responsive, always professional, and highly competent. In almost every instance, our service calls have been responded to the same day, and the norm is resolved to satisfaction within 48 hours of initial contact. With our business going 24/6, this level of responsiveness is critical.

Read the full review

Steven Wittenberg

Operations Manager

Used daily for 2+ years
Reviewed 2017-03-27
Review Source: Software Advice

We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations. 1. Customer Support - Global Shop was and has been with us every step of the way. It's an understatement to say selecting an ERP system is a big deal! There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP. Global Shop has been there for us. 2. Simplifies operation - Having everything one umbrella has been a game changer for us. No more double entering. 3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc.

Read the full review

Joseph Hogberg

A great solution for your manufacturing business!

Reviewed 2014-04-17
Review Source: Software Advice

The product: GSS is truly a one-system ERP. Every aspect of our business will soon be done inside of GSS. There will be no more Word documents or spreadsheets! We utilize nearly all of the GSS modules and a few non-standard modules/programs in addition. One of the most valuable non-standard modules/programs for us has been the SolidWorks to GSS upload tool. This module allows us to model a custom job in SolidWorks and upload the Bill of Material directly to GSS. One last thing that is nice about GSS is that the number of options for your company is vast. If you don't like the way GSS handles a certain process/action, there is probably an option to change it. Or, with GAB, you can change it yourself or ask GSS to write the GAB for you. The vendor: GSS is great to work with. They respond quickly to inquiries or problems and have a variety of pre-recorded or virtual training options (not to mention on-site training) available. The product and vendor: GSS does not stop moving. GSS continues to make their programs and services better and better.

Read the full review

Jeff Lowman

Robust System, Incredible Number of Features!

Used daily for 2+ years
Reviewed 2017-04-10
Review Source: Capterra

I have been using Global Shop for 9 years. There is almost nothing this system can't do. We have barely scratched the surface of some of the capabilities of the software. Customer support was hit or miss back in the early days of our installation. It was hard to get support on the phone or by email when you really needed it. Over the last 4-5 years they have placed an emphasis on improving their customer support team and it shows! Most issues are resolved by Tier 1 support, either immediately on the phone or within 1-2 hrs by email after the entry of a support ticket online. If you have a more in-depth issue (which I usually do, unfortunately) the ticket is moved to Tier 2 or R&D, which can take longer but is usually resolved in a reasonable amount of time. The support staff is very friendly and always willing to do what it takes to resolve an issue or point you in the right direction to a new feature/function you may need. As with any system, there are some issues/challenges to deal with. While many of these have been addressed through updates, there are some withstanding. There is a lack on continuity from module to module as it pertains to search functions and feature properties. When searching for an item within the database there can be up to 4 different types of search windows that all behave a little differently. Small issues aside, this is a great product and I am sure they will resolve these issues in time as they have with any number of issues in the past. Their focus has always been customer driven and they live up to it every time I need them to.

Read the full review

Global Shop Solutions pricing

Pricing options
Free trial
View Pricing Plans

To receive accurate pricing information, contact Global Shop Solutions directly.

Global Shop Solutions features

Activity Dashboard
Billing & Invoicing
Customizable Reporting
Data Import/Export
Inventory Management
Inventory Tracking
Invoice Management
Quote Management
Reporting & Statistics
Third Party Integration

API (110 other apps)
Accounting Integration (55 other apps)
Activity Tracking (53 other apps)
Automatic Notifications (74 other apps)
Automatic Reminders (68 other apps)
Calendar Management (72 other apps)
Client Portal (53 other apps)
Document Storage (53 other apps)
Electronic Payments (57 other apps)
Search Functionality (60 other apps)

Additional information for Global Shop Solutions

Key features of Global Shop Solutions

  • Sales management
  • Accounting management
  • CRM
  • Distribution management
  • Enterprise asset management
  • Financial management
  • Financial analysis
  • HR management
  • Inventory management
  • Project management
  • Purchasing
  • Supply chain management
  • Warehouse management
  • Real time data
  • Deadline tracking
  • Production tracking
  • Job costing
  • Bills of material
  • Customizable reporting
  • Dispatch management
  • Work order generation
  • Estimating
  • 'What if' scheduling
  • Advanced planning & scheduling
  • Drag & drop interface
  • Forecasting
  • Budgeting & forecasting
  • Real time reporting
  • Capacity planning
  • Quote management
  • Sales goals management
  • Customer management
  • Prospecting tools
  • Event management
  • Shipping management
  • Sales history
  • Email marketing
  • Inventory control
  • Inventory tracking
  • Cycle count
  • Multi-location inventory
  • Barcode scanning
  • Third party integration
  • Sales analytics
  • KPI dashboard
  • Sales orders
  • Invoices
  • Invoice management
  • Payroll management
  • Data export to Excel
  • Commissions
  • ACH payment processing
  • Bank reconciliation
  • Quality control
  • Returned materials authorization
  • Time & attendance tracking
  • Performance measurement tool
  • Training management
  • Document management
  • Version management
  • Label printing
  • Credit card processing
  • eCommerce management
  • Sales tracking
  • To-do lists
  • Communication management
  • Graphical data presentation
  • Reporting & statistics
  • Productivity reporting
  • Business intelligence
  • Application security
  • Document approval
  • Real-time alerts
  • Custom built KPIs
  • Benchmark results
  • Real time updates
  • Customizble fields
  • Customizable branding
  • Shop Management
  • Shop Floor Data Collection (SFDC)
  • Shop Floor Display TrueViews
View All Features


Offers real-time accounting functionality, allowing users to manage reporting, invoicing and payroll activity accurately and efficiently.

Company messaging tools enable users to communicate effectively with customers, vendors and employees using automated alerts and notifications.

Provides advanced planning and scheduling tools complete with drag-and-drop system, permitting users to manage resources and schedule manufacturing jobs.

Inventory management features serve to help users track and manage materials conveniently with multi-location inventory, cycle counting and product line reporting functionality.

Extends unlimited reporting options, affording users the flexibility to forecast business trends as well as gain insight into current business performance.