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Global Shop Solutions

We simplify your manufacturing.™

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Global Shop Solutions Pricing, Features, Reviews and Alternatives

Global Shop Solutions product overview

What is Global Shop Solutions?

Global Shop Solutions ERP software offers small to medium-sized businesses a single and centralized platform from which to manage their manufacturing operations. Incorporating inventory management, scheduling and accounting functionality, Global Shop Solutions aims to deliver a comprehensive yet user-friendly ERP solution for manufacturers.

Key benefits of using Global Shop Solutions

  • Offers real-time accounting functionality, allowing users to manage reporting, invoicing and payroll activity accurately and efficiently.

  • Company messaging tools enable users to communicate effectively with customers, vendors and employees using automated alerts and notifications.

  • Provides advanced planning and scheduling tools complete with drag-and-drop system, permitting users to manage resources and schedule manufacturing jobs.

  • Inventory management features serve to help users track and manage materials conveniently with multi-location inventory, cycle counting and product line reporting functionality.

  • Extends unlimited reporting options, affording users the flexibility to forecast business trends as well as gain insight into current business performance.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    FAQs/Forum
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    Live Online
    Videos
    In Person
    Webinars

    Global Shop Solutions features

    Functionality

    4.1

    /5

    66
    Total Features91 3 categories

    Most valued features by users

    Reporting & Statistics
    Activity Dashboard
    Inventory Management
    Billing & Invoicing
    Third Party Integrations
    Alerts/Notifications
    Data Import/Export
    Document Management

    Functionality contenders

    MIE Trak Pro
    Functionality
    #1
    Katana
    Functionality
    #2
    WorkClout
    Functionality
    #3
    Global Shop Solutions
    Functionality
    #4

    Global Shop Solutions users reviews

    Overall rating

    4.2

    /5

    66

    Positive reviews

    88%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.28/10
    Rating distribution

    5

    4

    3

    2

    1

    33

    25

    3

    3

    2

    Pros
    Also, the support team is absolutely wonderful to deal with and very helpful anytime I have questions on how to better our system.

    HT

    Heather T.

    Contact Global Shop Solutions they are the best. The support is great and they continually improve the product and the updates are easy to install.

    KE

    Kelly E.

    This is a great solution for medium size companies who want to have a customized solution. Stay up with the upgrades, and understand that you will need dedicated resources to work within the system.

    AD

    Amy D.

    Cons
    Most all of the program. If you have a problem in one module, it can affect all the others and make your life miserable.

    ES

    Erica S.

    Some aspects of the system can be complicated. Needs more tools to flush out problems created by users not using the system correctly (garbage in garbage out).

    PR

    Paul R.

    Many Error codes that need a hotfixes or cannot be fixed. These are the basic cons, the extended list of error codes, and hotfixes are very long and daily.

    JW

    Jennifer W.

    Overall rating contenders

    Global Shop Solutions
    Overall rating
    #1
    Katana
    Overall rating
    #2
    MIE Trak Pro
    Overall rating
    #3
    DELMIAworks
    Overall rating
    #4
    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Global Shop Solutions

    Reviewed a month ago
    Pros

    This product comes out of the box with all the modules and many custom programs that can be downloaded. Other ERP's have a base package and addons must be purchased ( which adds up quick)

    Cons

    I don't know if I could pick a specific function of Global Shop I don't like. Most issues are due to a lack of training. The team is very helpful and knowledgeable to help when you reach out to them.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Solid and Flexible System with Advanced Features.

    Reviewed 7 years ago
    Pros

    The product is very flexible, detailed, and truly integrated. It is capable of delivering capabilities and options that most vendors only seem able to promise. This, matched with a very high reliability, makes the system a good match for most manufacturing organizations. The integration and interface make for a good user experience that is flexible enough to meet most users' needs. This is accomplished...

    Cons

    Dealing with issues after upgrades and limited support for older versions are a hassle. Being that it is such a complex piece of software and is tweaked to each user's needs, I understand that issues crop up, but that doesn't make dealing with them any less difficult.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Absolutely horrible user interface.

    Reviewed 4 years ago

    We’ve been using this program for about 13 months now and I struggle to find anything to say that is positive. In summary, if anyone is considering using this program to make their work simpler, they’ll be very disappointed. Below are some notes. Note; I have paragraphs and paragraphs of how bad this program is but I'll try to be brief. The user interface is, without question, the worst I’ve ever...

    Pros

    No pros were added to this review

    Cons

    This program will not interface with Windows(tm). Among other things, you cannot use control-Z. Formatting is not possible.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent experience over the past 10 years

    Reviewed 3 years ago

    GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor.

    Pros

    We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software...

    Cons

    Issues we had with moving between modules to gain information - or a "big picture" approach - have been satisfied with the introduction of dashboards throughout all areas of the software. Some lag in the system has developed from recent changes within the software but we believe are being addressed.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    Operations Manager

    Reviewed 4 years ago

    We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations.

    Pros

    1. Customer Support - Global Shop was and has been with us every step of the way. It's an understatement to say selecting an ERP system is a big deal! There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP. Global Shop has been there for us. 2. Simplifies operation - Having everything one umbrella has been a game changer for us. No more double entering. 3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc.

    Cons

    1. The shop side has been fantastic. The office gals had a tough time transitioning the accounting side to Global Shop from Quickbooks. Although one thing I will say on this is, Global Shop was always there to answer questions, and now after we are up and going our accountant says her job is easier. 2. Updates (we've been updating yearly). We are committed to staying up to date with the software. So far I've done three updates. Two were seamless and one took a bit more work.

    Global Shop Solutions FAQs and common questions

    Global Shop Solutions has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business


    Global Shop Solutions supports the following languages:
    French, English, Italian, German, Chinese (Simplified), Spanish


    Global Shop Solutions supports the following devices:
    Android


    No, Global Shop Solutions does not have an API available.


    Global Shop Solutions integrates with the following applications:
    Authorize.net, Taulia, Configure One, Microsoft Outlook, Magento Commerce, TrueCommerce EDI Solutions, WooCommerce, SAP Crystal Reports, Solid Edge, Corcentric Payables, Paycom, CoreCommerce, FedEx Ship Manager, SupplyPro, QuickBooks Time, DataTrans WebEDI, ExakTime, Microsoft Project, Salesforce B2B Commerce, Paychex Flex, SugarCRM, Microsoft 365, SAP Concur, OpenText Magellan, ADP HR Assist, Zoho Commerce, Xero, Paycor, Shopify, Microsoft Excel


    Global Shop Solutions offers the following support options:
    24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support

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