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Text Mining Software with API (2026)

Last updated: March 2026

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46 software options

DiscoverText logo

Collaborative text analytics for academics, companies & govt

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DiscoverText supports advanced search, metadata filtering, de-duplication, clustering, human coding, and the development of custom machine-learning classifiers.

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Netigate logo

Manage and analyse feedback from customers and employees

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Uncover insights from open-ended feedback using AI-powered text mining. Spot trends and sentiment fast, without manual analysis.

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Chattermill logo

Customer feedback analysis software

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Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

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Mozenda logo

The Experts In Web Data Scraping & Automation

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Capture web data, automate processes and scale. Trusted by thousands of businesses and over 30% of the global Fortune 500 companies. Free phone support.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Bytesview logo

Extracting insights from unstructred data

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BytesView Analytics is a powerful AI-based platform for text analysis that provides businesses with valuable insights to optimize their online performance.

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Caseboard logo

A software solution for database integration and analysis

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Caseboard is a Portuguese-language database integration platform that uses various features, such as complex network and relationship analysis functions, to investigate and combat fraud in phone calls, business and banking transactions, tax information, and more.

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Cauliflower logo

Turn open feedback into insights—fast, smart, and scalable.

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Cauliflower is an AI-powered platform for analyzing open-ended survey responses, reviews, and qualitative feedback. It offers topic detection, sentiment and driver analysis, multilingual support, dashboards, and API access—ideal for research and CX teams seeking scalable text analytics.

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Deep Talk logo

Customer and employee feedback analysis platform

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Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

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SimpleX logo

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Generic AI fails at survey analysis. SimpleDecisions clusters, quantifies & delivers real insights—no fluff, just actionable data. Try it now!

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PrediCX logo

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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PromptCloud logo

Fully-managed web scraping service.

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PromptCloud is a leading web scraping solution providing clean data, quality service, managed infrastructure support and unrivaled domain expertise.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Enterpret logo

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Enterpret is a platform for analytics on natural language. With itsl machine learning algorithms and API-first design, it offers customers actionable insights from customer feedback.

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import.io logo

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Import.io is a web data integration platform which allows users to extract, prepare, and integrate semi-structured web data into structured data tables. The point-and-click interface lets users select the required information, and data can be integrated into apps or analytics with APIs & webhooks.

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licili logo

AI-powered text analysis tool for customer feedback

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licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

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MonkeyLearn logo

Text analysis with machine learning

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MonkeyLearn is a cloud-based text analytics solution that extracts data from emails, surveys, tweets, or any text and turns it into custom visualizations. The platform provides insights and workflow automations for support, product, customer experience (CX), and development teams.

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Klassifier logo

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Klassifier is a platform that allows non-IT folks to take advantage of AI's benefits. Anyone can utilize this procedure because it is so simple.

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Gavagai logo

Text mining system for analyzing unstructured business data

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Text mining is the process of extracting information from text. A range of terms is common in the industry, such as text mining and information mining. The analysis processes build on techniques from Natural Language Processing, Computational Linguistics and Data Science.

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