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Google Analytics 360 logo
4.7
7.8K

Enterprise-class web analytics

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.2
    Features
    4.6
    Customer support
    4.2
Pros and Cons from Google Analytics 360 users   
avatar
avatar
avatar
+15
I believe it is a great asset for any business. Once setup it is extremely easy to use and gives valuable insights to improve and thrive your business.
I was having problems configuring my Google Analytics, and I couldn't figure out what was wrong.
I love that this is free and easy to use. It's important to set up goals and conversations and then track them over time.
Some reps seem to be less knowledgeable than you are. Some seem to completely misunderstand your questions and then fail to reinterpret.
Overall, positive experience using Google Analytics. Has some good points and is free for deployment, and the reports and visualisation give a nice snapshot on the audience base.
In addition my biggest frustration is the correspondence (or lack there of ) between GA and Search console.
I have used it for a few years now and it has been useful for each company I have worked with. It is great at giving free information on your company and website.
In a way I see it as a problem are identifier that is incapable of identifying the problem itself.
I like that it shows you where most of your traffic comes from, what customers like to see and are looking at most often. It helps me to structure ads better as well.
I am a huge fan of Google Analytics. It's very easy to implement and if you know how to use, it is very powerful.
I sincerely hope, they will keep the good work and add more features and make it a user-friendly tool and we will help them by recommending it to our friends and family members.
I love that you can earn a certificate to better understand how to use the application. I love that for small businesses that there is little to no cost.
The software has a great data visualization and helps you identify the best and worst-performing pages.
I'm raising capital for my tech company, so google analytics is great to check daily, weekly and monthly traction. It is also super easy to export reports and share with potential investors.
Google analytics is just amazing. East to understand, inexpensive, and always very helpful to understand our website traffic.
The software is easy to use and seamlessly integrates with other applications for video analysis. This easy integration makes it user friendly.
The customer support does an outstanding job and the analytics are accurate. If you have an Adsense account this tool lets you analyze the traffic, keyword, and earnings from your ads with accuracy.
This helps me to taylor my website to ensure that it is customer friendly. Google Analytics allows me to see how many persons visit my website daily and in real time.
I believe it is a great asset for any business. Once setup it is extremely easy to use and gives valuable insights to improve and thrive your business.
I was having problems configuring my Google Analytics, and I couldn't figure out what was wrong.
I love that this is free and easy to use. It's important to set up goals and conversations and then track them over time.
Some reps seem to be less knowledgeable than you are. Some seem to completely misunderstand your questions and then fail to reinterpret.
Overall, positive experience using Google Analytics. Has some good points and is free for deployment, and the reports and visualisation give a nice snapshot on the audience base.
In addition my biggest frustration is the correspondence (or lack there of ) between GA and Search console.
I have used it for a few years now and it has been useful for each company I have worked with. It is great at giving free information on your company and website.
In a way I see it as a problem are identifier that is incapable of identifying the problem itself.
I like that it shows you where most of your traffic comes from, what customers like to see and are looking at most often. It helps me to structure ads better as well.
I am a huge fan of Google Analytics. It's very easy to implement and if you know how to use, it is very powerful.
I sincerely hope, they will keep the good work and add more features and make it a user-friendly tool and we will help them by recommending it to our friends and family members.
I love that you can earn a certificate to better understand how to use the application. I love that for small businesses that there is little to no cost.
The software has a great data visualization and helps you identify the best and worst-performing pages.
I'm raising capital for my tech company, so google analytics is great to check daily, weekly and monthly traction. It is also super easy to export reports and share with potential investors.
Google analytics is just amazing. East to understand, inexpensive, and always very helpful to understand our website traffic.
The software is easy to use and seamlessly integrates with other applications for video analysis. This easy integration makes it user friendly.
The customer support does an outstanding job and the analytics are accurate. If you have an Adsense account this tool lets you analyze the traffic, keyword, and earnings from your ads with accuracy.
This helps me to taylor my website to ensure that it is customer friendly. Google Analytics allows me to see how many persons visit my website daily and in real time.
I believe it is a great asset for any business. Once setup it is extremely easy to use and gives valuable insights to improve and thrive your business.
I was having problems configuring my Google Analytics, and I couldn't figure out what was wrong.
I love that this is free and easy to use. It's important to set up goals and conversations and then track them over time.
Some reps seem to be less knowledgeable than you are. Some seem to completely misunderstand your questions and then fail to reinterpret.
Overall, positive experience using Google Analytics. Has some good points and is free for deployment, and the reports and visualisation give a nice snapshot on the audience base.
In addition my biggest frustration is the correspondence (or lack there of ) between GA and Search console.
I have used it for a few years now and it has been useful for each company I have worked with. It is great at giving free information on your company and website.
In a way I see it as a problem are identifier that is incapable of identifying the problem itself.
I like that it shows you where most of your traffic comes from, what customers like to see and are looking at most often. It helps me to structure ads better as well.
I am a huge fan of Google Analytics. It's very easy to implement and if you know how to use, it is very powerful.
I sincerely hope, they will keep the good work and add more features and make it a user-friendly tool and we will help them by recommending it to our friends and family members.
I love that you can earn a certificate to better understand how to use the application. I love that for small businesses that there is little to no cost.
The software has a great data visualization and helps you identify the best and worst-performing pages.
I'm raising capital for my tech company, so google analytics is great to check daily, weekly and monthly traction. It is also super easy to export reports and share with potential investors.
Google analytics is just amazing. East to understand, inexpensive, and always very helpful to understand our website traffic.
The software is easy to use and seamlessly integrates with other applications for video analysis. This easy integration makes it user friendly.
The customer support does an outstanding job and the analytics are accurate. If you have an Adsense account this tool lets you analyze the traffic, keyword, and earnings from your ads with accuracy.
This helps me to taylor my website to ensure that it is customer friendly. Google Analytics allows me to see how many persons visit my website daily and in real time.
Hotjar logo
4.7
505

Digital experience insights for any business selling online.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.5
Pros and Cons from Hotjar users   
avatar
avatar
avatar
+15
Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.
This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.
UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.
I was unsatisfied with other Heatmapping and recording software.
This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.
Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
There was no integration available to our existing CRM or email platform that would feed all the data and analytics Hotjar was collecting into our system.
I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.
Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.
It gives me complete vision what my visitor are doing on my website, what is their behaviours that help me to improve that part of website.
Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.
Surveys were also helpful in finding out where our visitors were coming from. We placed them in our most popular pages for feedback.
Hotjar is a great tool for researching user behavior on websites. It is definitely invaluable in the ux development process of any good website.
Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.
The integration with the website is smooth and the surveys created have a good response rate. Their reporting tool is also solid and provide actionable insights for UX and product improvements.
Easy to integrate, easy to control access, and the functionality to set up recordings based on certain conditions is helpful.
That it's simple and easy to use, implementation literally takes a minute. The great thing is that you have so many tools in one place, heatmaps, recordings, surveys and more.
Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.
This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.
UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.
I was unsatisfied with other Heatmapping and recording software.
This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.
Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
There was no integration available to our existing CRM or email platform that would feed all the data and analytics Hotjar was collecting into our system.
I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.
Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.
It gives me complete vision what my visitor are doing on my website, what is their behaviours that help me to improve that part of website.
Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.
Surveys were also helpful in finding out where our visitors were coming from. We placed them in our most popular pages for feedback.
Hotjar is a great tool for researching user behavior on websites. It is definitely invaluable in the ux development process of any good website.
Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.
The integration with the website is smooth and the surveys created have a good response rate. Their reporting tool is also solid and provide actionable insights for UX and product improvements.
Easy to integrate, easy to control access, and the functionality to set up recordings based on certain conditions is helpful.
That it's simple and easy to use, implementation literally takes a minute. The great thing is that you have so many tools in one place, heatmaps, recordings, surveys and more.
Hotjar is reliable and is the best at what it does. There are other options to help record app sessions, but HotJar continues to do what it does best.
This is problem because when a user messages us with a problem and we want to view how he used our website right away, we can't confirm his actions right then and there, only after a few hours.
UX plays a very important role for performance marketing and Hotjar is a brilliant tool which helps in collecting user behaviour data to do analysis and take corrective measures.
I was unsatisfied with other Heatmapping and recording software.
This is a fantastic way to understand how users are engaging with your site. I am a big fan of Hotjar and the approach to marketing insights.
Session recordings could have more filtering options and auto detection of rage clicks and ux issues. Unfortunately this tool can slow down your page load.
Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support.
There was no integration available to our existing CRM or email platform that would feed all the data and analytics Hotjar was collecting into our system.
I would like to recommend Hotjar to anyone as it is so simple to use and the return on investment is also quite impressive.
Hotjar is a great heatmapping software that is easy to install, has great features, and a reasonable price point.
It gives me complete vision what my visitor are doing on my website, what is their behaviours that help me to improve that part of website.
Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.
Surveys were also helpful in finding out where our visitors were coming from. We placed them in our most popular pages for feedback.
Hotjar is a great tool for researching user behavior on websites. It is definitely invaluable in the ux development process of any good website.
Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.
The integration with the website is smooth and the surveys created have a good response rate. Their reporting tool is also solid and provide actionable insights for UX and product improvements.
Easy to integrate, easy to control access, and the functionality to set up recordings based on certain conditions is helpful.
That it's simple and easy to use, implementation literally takes a minute. The great thing is that you have so many tools in one place, heatmaps, recordings, surveys and more.
TWIPLA logo
4.7
387

The All-in-One Web Analytics App. 🔓 GDPR & CCPA Ready.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.5
Pros and Cons from TWIPLA users   
avatar
+15
Great customer service starts with great customers, and having access to Visitor Analytics has helped us with achieving that goal. For that, our shop says THANK YOU.
Having to go back and forth to refresh each visitor. It's hard to know where you're up to, and you have to keep counting them.
I love the layout and ease of understanding the data. The amount of information it provides is really helpful for our company to measure growth in marketing etc.
The options are very limited compared to Google Analytics.
I love that I can analyze how often my site is being viewed, the general locations of viewers and how often I have repeat viewers. The ability to understand my target market is great.
I have not been able to fix a problem with cookies, so now whenever i want to use the app in wix, i have to go into incognito mode.
This allows me to get a good idea what blog or information most visitors want to see which will help me secure another client.
Even when I do get the email, by chance, it really doesn't drill down to everything I need to know and looks awful.
Visitor Analytics is fantastic, its actually a good alternative for google analytics.
What I like about this software is how the interface is so user friendly. It's not complicated which as an empirical entrepreneur is a must-have.
Free version has most of features e.g visitors by country I need at the beginning. User friendly and has beautiful design.
This has been my first experience with any type of analytical software or website building, and I honestly have enjoyed the information I've gained just by having access to this valuable intel.
Across the board I could see that there were really benefits in having an integrated application that supports our other 3rd party SEO (Google Analytics).
It's easy to use, it does the job, and it's design is beautiful. Also, the customer service is on point.
It is easy to use, especially with the nice layout.
Overall I love the integrated view, it works much easier than having it in a different tab.
It is easy to use and saves a lot of time. The premium price is also quite affordable compare to other competitors in market.
The trail certainly has me eyeing the regular subscription. The product seems easy and simple to use.
Great customer service starts with great customers, and having access to Visitor Analytics has helped us with achieving that goal. For that, our shop says THANK YOU.
Having to go back and forth to refresh each visitor. It's hard to know where you're up to, and you have to keep counting them.
I love the layout and ease of understanding the data. The amount of information it provides is really helpful for our company to measure growth in marketing etc.
The options are very limited compared to Google Analytics.
I love that I can analyze how often my site is being viewed, the general locations of viewers and how often I have repeat viewers. The ability to understand my target market is great.
I have not been able to fix a problem with cookies, so now whenever i want to use the app in wix, i have to go into incognito mode.
This allows me to get a good idea what blog or information most visitors want to see which will help me secure another client.
Even when I do get the email, by chance, it really doesn't drill down to everything I need to know and looks awful.
Visitor Analytics is fantastic, its actually a good alternative for google analytics.
What I like about this software is how the interface is so user friendly. It's not complicated which as an empirical entrepreneur is a must-have.
Free version has most of features e.g visitors by country I need at the beginning. User friendly and has beautiful design.
This has been my first experience with any type of analytical software or website building, and I honestly have enjoyed the information I've gained just by having access to this valuable intel.
Across the board I could see that there were really benefits in having an integrated application that supports our other 3rd party SEO (Google Analytics).
It's easy to use, it does the job, and it's design is beautiful. Also, the customer service is on point.
It is easy to use, especially with the nice layout.
Overall I love the integrated view, it works much easier than having it in a different tab.
It is easy to use and saves a lot of time. The premium price is also quite affordable compare to other competitors in market.
The trail certainly has me eyeing the regular subscription. The product seems easy and simple to use.
Great customer service starts with great customers, and having access to Visitor Analytics has helped us with achieving that goal. For that, our shop says THANK YOU.
Having to go back and forth to refresh each visitor. It's hard to know where you're up to, and you have to keep counting them.
I love the layout and ease of understanding the data. The amount of information it provides is really helpful for our company to measure growth in marketing etc.
The options are very limited compared to Google Analytics.
I love that I can analyze how often my site is being viewed, the general locations of viewers and how often I have repeat viewers. The ability to understand my target market is great.
I have not been able to fix a problem with cookies, so now whenever i want to use the app in wix, i have to go into incognito mode.
This allows me to get a good idea what blog or information most visitors want to see which will help me secure another client.
Even when I do get the email, by chance, it really doesn't drill down to everything I need to know and looks awful.
Visitor Analytics is fantastic, its actually a good alternative for google analytics.
What I like about this software is how the interface is so user friendly. It's not complicated which as an empirical entrepreneur is a must-have.
Free version has most of features e.g visitors by country I need at the beginning. User friendly and has beautiful design.
This has been my first experience with any type of analytical software or website building, and I honestly have enjoyed the information I've gained just by having access to this valuable intel.
Across the board I could see that there were really benefits in having an integrated application that supports our other 3rd party SEO (Google Analytics).
It's easy to use, it does the job, and it's design is beautiful. Also, the customer service is on point.
It is easy to use, especially with the nice layout.
Overall I love the integrated view, it works much easier than having it in a different tab.
It is easy to use and saves a lot of time. The premium price is also quite affordable compare to other competitors in market.
The trail certainly has me eyeing the regular subscription. The product seems easy and simple to use.
Agile CRM logo
4.1
518

Sales and marketing CRM for growing businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.0
Pros and Cons from Agile CRM users   
avatar
+15
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
What really impresses me, is AgileCRM's support. The support and on-boarding staff I have worked with is excellent to say the least.
There were wayyyyyy too many glitches and bugs. I had a number of bad reports in my role at a previous job using this too.
We love that Agile is easy to use and has an option to import contacts from an excel file. They makes it so easy to manage out contacts and organize our data as to who is viewing/clicking on what.
It was a good experience and the team has built a good product especially the marketing automation part is very well done.
I like the ease of integration this product has and its functionality.
Agile Crm had finished my search for a long time on Crm software the most helpful thing I get in this is their help desk features that allow you to brighten your task easily.
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Good integration with google as well as linkedin. Also it is easy to use marketing automation, crm contact, follow up for deals, + telephony and sms campaigns.
Easy to navigate, best customer service and support.
The tool itself offers some great automation features.
Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.
The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.
Smartlook logo
4.7
134

Qualitative analytics for websites and mobile apps

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Smartlook users   
avatar
avatar
avatar
+15
Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.
I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
Will pay more than you get. Data will disappear any day, Application filters don't work.
Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.
Heatmaps also does not show % clicks on map, so missing some crucial analytical data.
Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.
The only negative - free version has limited options.
I love the simple installation to wordpress and the intuitive session recording dashboard. I really appreciate the free trial which is based off number of recordings.
I liked the simple free plan as a good way to get integrated into the platform. The dashboard is intuitive enough and the recording feature provides the data i am after.
Really good tool to use that gives good insights - does what it does well.
The customer support for free version was excellent. They helped me even in the free plan.
Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.
We trialled the free version and then moved to paid subscription, awesome bit of kit.
Smartlook has a clean UI and it's easy to set up.
Smartlook is very easy to integrate in multiple ways and Easy to use.
And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.
Smartlook is easy to use. I was able to quickly set up a heatmap and see results.
Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.
I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
Will pay more than you get. Data will disappear any day, Application filters don't work.
Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.
Heatmaps also does not show % clicks on map, so missing some crucial analytical data.
Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.
The only negative - free version has limited options.
I love the simple installation to wordpress and the intuitive session recording dashboard. I really appreciate the free trial which is based off number of recordings.
I liked the simple free plan as a good way to get integrated into the platform. The dashboard is intuitive enough and the recording feature provides the data i am after.
Really good tool to use that gives good insights - does what it does well.
The customer support for free version was excellent. They helped me even in the free plan.
Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.
We trialled the free version and then moved to paid subscription, awesome bit of kit.
Smartlook has a clean UI and it's easy to set up.
Smartlook is very easy to integrate in multiple ways and Easy to use.
And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.
Smartlook is easy to use. I was able to quickly set up a heatmap and see results.
Great app to do qualitative analytics in user's natural environment helping faster product development. This enables better prioritisation decisions.
I found it very disappointing that I was only offered a credit and not a refund of the VAT that should not have been charged to a UK based business.
VERY good segmentation and ability to isolate recordings and share recordings. Easy to set up funnel tracking with custom events/URL's etc - good visualisation and linking to falloff recordings etc.
Will pay more than you get. Data will disappear any day, Application filters don't work.
Smart look is brilliant to see what your visitor is doing on your site it really helps us in improving our website and making it user freindly.
Heatmaps also does not show % clicks on map, so missing some crucial analytical data.
Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.
The only negative - free version has limited options.
I love the simple installation to wordpress and the intuitive session recording dashboard. I really appreciate the free trial which is based off number of recordings.
I liked the simple free plan as a good way to get integrated into the platform. The dashboard is intuitive enough and the recording feature provides the data i am after.
Really good tool to use that gives good insights - does what it does well.
The customer support for free version was excellent. They helped me even in the free plan.
Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.
We trialled the free version and then moved to paid subscription, awesome bit of kit.
Smartlook has a clean UI and it's easy to set up.
Smartlook is very easy to integrate in multiple ways and Easy to use.
And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.
Smartlook is easy to use. I was able to quickly set up a heatmap and see results.