Confluence Reviews

I have been using confluence since past 8 years where I have used it as a user, managed it and also deployed it in several organizations. Confluence really changed the game of documentation and has helped teams build internal documentation in no time. Confluence cloud allows to make the documentation space more scalable. The solution is so popular it can be integrated with most of the solutions.

The customer support is not the best as Atlassian reliés more on the community support.

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Confluence offers an easy-to-use user interface that allows both novice and expert users to utilize and contribute. It's easy to integrate with logging solutions as well.

Limited Formatting Options, despite the wide feature set of Confluence's editor, some users may feel that the formatting options are a little more limited than in other document editing applications.

Confluence's many features for fostering communication and teamwork are among its many strong points. If your company is past the startup phase and needs more collaborative tools than Google Drive provides (which aren't many), then I think it would be a good idea to switch to this wiki.

The most annoying thing about using Confluence is that it's easy to mess up permissions, users can publish content and then disappear, and as a result, you end up with a jumbled mass of documentation and none of the original authors are still around to clean it up.

Robust Knowledge Base: Confluence provides a powerful platform for creating, organizing, and sharing information, making it a valuable resource for teams.Easy Collaboration: With Confluence, teams can collaborate in real-time on projects and documents, streamlining workflows and enhancing productivity.Seamless Integration: Confluence integrates seamlessly with a wide range of tools and platforms, including...

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Limited Task Management: it offers some basic task management features, it may not be sufficient for users who require more robust task management capabilities.

As a Confluence user, what I like most about the platform is its ability to centralize and organize all of our team's knowledge and documentation. Confluence's flexibility and customization options allow us to tailor the platform to our specific needs, and the ability to link pages together creates a comprehensive knowledge base. This has greatly improved our team's collaboration and productivity, making Confluence a highly recommended tool for any team in need of a comprehensive knowledge management solution.

While I believe that Confluence offers a lot of value in terms of its features and functionality, the cost can be quite high, especially for smaller teams or organizations. This can be a barrier to entry for some teams, and it can be difficult to justify the cost to stakeholders.

Confluence is a fantastic collaboration and documentation tool that offers a wealth of useful features for teams of all sizes. One of the most significant benefits of Confluence is its flexibility, as it can be used for a wide range of purposes, including project management, knowledge management, and team collaboration.Confluence makes it easy for teams to create and share information, with features such as pages, blogs, and comments. Users can collaborate in real-time, edit documents together, and track changes, ensuring that everyone is on the same page.

Their pricing may be a barrier for some users. While the platform offers a free trial, the full version can be costly, particularly for larger teams or organizations.

my team can do the teamwork for document and finish the projects together by this apps

all feature help me well and produce best performance

Real-time editing, posting updates highlighting changes, followed by version history

Notifications are missing faster, Find more templates for higher standards

The software provides a rather generous free tier. The search capabilities are quite good, and there are many page formatting options, which makes it quite a good Wiki software potentially. However, the bugs and shortcomings of this software renders it rather unusable for us.

The software is VERY buggy, tends to crash unexpectedly (we tested it on strong machines, across users and browsers). It takes FOREVER to login. Getting to your Wiki takes lots of unnecessary clicks. What's worst is that each page must hold a unique names, so if for example you plan to create several page structures (with subpages and so on) with similar names, forget about it. It's due to the legacy architectural structure of the software, and can't be easily changed. Unfortunately, that what makes it fall behind. We dropped it for favor of modern alternatives.

The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn't have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.

The export tools and options you have inside the platform are not good. The data isn't portable, so you can't migrate easily to another platform in case you want. The installation process was complex, but today, they stopped producing self-hosted applications, so you are obligated to use their cloud services, and it can be a problem if the company has a strict data policy, like restrictions in the phisycal storage of the data.

Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.

It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

I did not find any cons in the product itself but I would like to see better support service for confluence

Allows to have one single place for all the company's documentation, this reduces efforts and allow an easy more controlled data sharing. We have very interesting possibilities with other collaboration tools. It is very easy to use, just type, tag and share. Just like using any social network.

Even though this is a very easy to use tool, sometimes the navigation is not so easy to understand. Users cannot see edits in a document in real time like Docs in Google Drive. Lastly, some formatting options are quite basic, a little or more options would be appreciated.

Confluence is very user friendly so no need to spend time and money on employee training and learning. It is time saving tool in agile project lifecycle reducing heavy documentation and support. Better customer support compared to other vendors and softwares. Cost effective and resilient for Risk management and project planning activities.

Build deployment sometimes take time and version controlling mechanism require better practice for stability

As a remote worker, I've had the pleasure of using Confluence for several months now, and it has quickly become a key part of my daily workflow. One of the things I like most about Confluence is its ability to facilitate collaboration among team members, regardless of location or time zone. The app allows us to create, share, and edit documents and knowledge bases in real-time, providing a central...

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One area where I think Confluence could improve is in its interface, which can feel a bit overwhelming at first. However, once you get the hang of the app's navigation and layout, it quickly becomes second nature.

It is somewhat hard to speak about Confluence pros without constantly resorting to integration with other Atlassian products. Confluence was a first haven for a lot of companies and developers, it is safe to say that most of us started their meeting with information systems world with Confluence. It offers some sort if hierarchy for documents, crossreferences, editing. Confluence is offers a number...

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To start with it is pricy. It is slow. The editor is hugely outdated. It pushes you toward other Atlassian products and while the ecosystem itself is not bad, this is not something you'd want these days. Basically, it represents too much of vendor lock and there are a lot of much better substitutions. And the overall design is stuck in 2010. It is heavy, leak, slow. User paths through different usage scenarios could use a hand of able UI designer.

I like the version control features of Confluence, it's very easy to use and visibly see changes. Being able to build account dashboards with tasks from various business reviews was also a nice feature though had some limitations.

The bullets formatting can be very frustrating and acts very strange sometimes. Confusing sign-in credentials for SSO when used with JIRA.

We use Confluence for serval years now, together with Jira (Ticket Management) and Bamboo (Build Server). It has proven its value time and again for us and provided us with clear, easy to navigate and edit business documentation for almost all areas of business. The Editor is esy to use, there are Plugins for all imaginable use cases (for example specific PDF exports) and a great FAQ and very helpful...

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Confluence has a lot of great features. The main Issue with Wiki Systems often is they work great in teh beginning and later become bogged down with badly maintained content or just forgotten structures. The search for the wiki still is not perfect. It has improved and is fine to use but I have seen better. There are also not a lot of features that support administrators in decluttering a large or huge Wiki and sometimes we had issues for complex, nested user rights. Also as always the case when you have an ecosystem of plugins, you have to make sure anything is compatible with a new version before you update, especially if it is a third party extension. Don't get me wrong, there is not much to complain here, you have to really look hard in order to find anything bad about Confluence.

Confluence is great for creating company manuals or documenting company procedures. Think of it as a formal business blog or a wiki where you can keep a record of anything from basic tables outlining company info to company policies which can then be shared with the rest of the employees so that they can in turn, learn and input their own observations and knowledge. It organizes the pages for you and...

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The interface could use more color or some pizzazz as it looks pretty dull and it reminds me of an electric appliance manual: gray and boring to the point that you feel like throwing it away but then you are too afraid to do so because you may never know when you might need it. But then again, I use it as a company manual so I can't do much there, I'm guessing if you want something prettier then go get a blogging account but Confluence gets straight to the point and it should be taken seriously.

The software is very easy to use for its most basic features - as a place to create and store content. It is a solid tool for a knowledge base or even project management. Macros allow creatively in how content is displayed and linked or mirrored from other pages. Users can control permissions, visibility and see a clear history of changes - which can be easily reverted back to if necessary. Page trees make it simple to navigate complex "spaces" of information and the search functionality is robust. Overall, a great place to develop content for internal collaboration and future reference.

Although Confluence is a great place to create and collaborate on content, it has a few major downfalls that are a constant source of frustration. The biggest issue relates to users working on the same page at the same time. This is a horrible experience at best. Content between users is frequently lost or overwritten and you can never be confident in if your content will save successfully and not disappear. When Confluence tries to merge changes, it often will lose content or simply not work at all. The result is users ensuring that only one person is editing at a time, which is a terrible annoyance and slows teams down. It often causes teams to actively collaborate in another tool where this is not an issue and then simply link to it through Confluence.

The rich text central location of document storage and the ability to share based on permissions is a nice-to-have tool for large companies or groups. Utilization is tricky as every team or group will use it in their own way and organize their own way so even if you implement this in your company and you're browsing another department's documentation, you will find essentially that it is just their own internal documentation which requires a little bit of a lucky search to find what you're looking for. Essentially this is a glorified document cloud storage which allows version control, permissions, and sharing.

It is not much different than say any other software or tool available in this category. It has some nice features like version control and seeing a complete history of who made changes to what along with comments and a social feature to it where you can subscribe but honestly there is so much more potential here especially from a company like Atlassian. I just feel they really dropped the ball here by not implementing better integration with some other apps which are already available. Example is that their spreadsheet implementation is a nightmare. The formatting almost always behaves irradicably and it has the bare minimum when it comes to these spreadsheets. Why not implement at least at the base of other offerings? For a paid product, the level of quality is expected to be much more.

The best thing about Confluence is the Integration with other Atlassian tools, especially Jira, and if you are using both at the same time it helps to pull data automatically in the service desk and suggest articles and information or log tickets. It's fairly simple to build out pages that are very basic but going further in depth or building something more complicated takes some time. It's not 100% intuitive.

It doesn't integrate with anything else which is an issue because it's not ideal that within every organization you'd be using all Atlassian tools. Building out pages is complicated and not intuitive, it takes some practice. Notion offers more ease and option here. I think the tool is really easy for engineers to use especially as they are used to using Jira or Atlassian, but business folks struggle. I might also argue that the search functionality is too good - which is an odd complaint but it can be hard to sort through all of the hits that you get when you are looking for something specific.

Confluence allows teams to virtually connect and collaborate on projects from anywhere in the world. It has benefited my team, as we have members in different parts of the world. We can easily share information, assign tasks, and track progress in real-time. It offers workspaces that allow teams to organize their projects and knowledge in a structured manner.

There have been a few instances where the software has been slow to load, but this has not been a significant issue for me.