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Clinked Reviews
Reviews summary
Overall rating
4.8
51
5
4
3
2
1
39
12
0
0
0
Pros
Jackie R.
LO
Leo O.
SA
Simon A.
Cons
Mandi C.
DL
Doug L.
SA
Simon A.
51 reviews
Recommended
Alexander R.
Verified reviewer
Environmental Services, 1-10 employees
Used daily for 6-12 months
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The Clinked team is very helpful and are professional in all of their interactions. We have enjoyed our use of the Clinked platform for our business and will continue to recommend the company.
Clinked allows you to share files and create content easily within a team. They are also able to create a private cloud which can be used for many different purposes tailored to your business.
Our private cloud is highly functional, yet is difficult to customise from our (customer) end. I would appreciate increased flexibility and customisation from within the platform.
Alex S.
Verified reviewer
Law Practice, 1-10 employees
Used daily for less than 6 months
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We had been managing our client communications via email and a series of forwards and bcc's. We had been managing our drafts via links to the cloud. Now, all of that is in a streamlined and unambiguous format. No more checking in with a team member to make sure we're talking about the same draft, and no more messy email threads with information we might only need to know.
I've been looking for a one-stop-shop solution, and I've finally found it with Clinked! Seriously, this hunt has been a long time in the making. As an attorney, I need a way to keep my discussions, thoughts, and documents organized and secure. I have not been able to find a solution as clean as this one. All the other solutions fall short by either failing to hit a specific need or having sloppy execution....
The bad stuff about Clinked isn't a deal-breaker by any means, but there is some room for improvement. The help videos feel more like marketing videos, and sometimes you need to intuit your solution because there are gaps in the help docs. The gaps aren't significant. They are primarily things like how to combine certain features to get the desired outcome. The only other thing that I wish was different was the UI. Everything is organized well but looks dated, kind of like an internal company server. I don't think the fix needs to be too complicated; sure, they could redesign it themselves, but I'd settle for the ability to add our own CSS. All-in-all, the good far outweighs the bad, but hopefully, this comment serves as food for thought for Clinked.
johanna l.
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Easy to use and it always feels secure with you guys. I really like that all information can be kept in one place.
easy to use
none
Jackie R.
Verified reviewer
Design, 1-10 employees
Used daily for less than 6 months
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Overall, Clinked is a very promising software for Branded / White Labelled Client Portals. It has a very enterprise look and feel. It has a mobile app which you can request for white label as well, but for a more hefty one time pricing. The features are very spot on for a client portal which is sharing of information, files, and communication with your clients all in one place. Gone were the days that people rely on emails, communicators, all communications can now be done through a single portal and our business looks more professional and organized.
What I liked the most about the software is that the interface is very clean, very organized, and very user friendly. We were able to rebrand the entire customer portal in just a few minutes with our own logo, custom domain name, favicon, and headers for each group / client. Just love how I can embed Google docs into the portal, embed media from external websites like Youtube, Vimeo, Fleeq, Brandquiz, etc. We even have access via their mobile app! Our existing and new clients love it so much!
What we liked the least about Clinked is that there are no integrations to other software that we currently use. The only integration is Adobe Sign which we don't have. Further, the storage limitations for the plan we bought is very limiting, so a lot of the users are suggesting integrations with Google Drive, Onedrive, etc. The member limitations is also a setback as we need to constantly check for available licenses given the limit on the licenses.
Benjamin P.
Education Management, self-employed
Used monthly for 2+ years
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I do use it with my customer, anythings are in one place, easy to set up. Mobile (IOS and Android) are available. Chat can be written in the app, so you are alerted from the app...just great. Store, share information, a dashboard to see in a glinch which pages are filled in, which document are uploaded and who did!
easy to set up, everything you want to share or upload is in your hand, thanks to the mobile app for Tablet, Phone, Desktop...design what you want, embed information in your pages in your groups, share with dedicated people! Plus : a project management (collaborative tool), but not for Project Management (like a Gantt, task attribution...
I faced troubles with some of my clients email (the CLINKED firewall did not accept them!) Hard to have a quick response less than 7 days! Did not find out how to sync my Google Calendar with my events (maybe it does not exist..)
Jay G.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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So far its awesome and my clients love it. I hope it continues to get better and that I continue to expand with it in the near future!
What a fantastic software to help me run my multiple businesses. It's a secure client portal that helps me stay organized with my clients, which are numerous. It also helps that I'm a freelancer, doing MANY different things for many different people, but it's all easily trackable and easy to separate, so no confusion here. So far, this tool is making my life WAY easier!
So far nothing much to complain about - maybe that the price increases a little heftily for more storage and people, but we will see how it goes forward. It's possible I will be able to manage it better than I think.
alani s.
Verified reviewer
Used daily for 6-12 months
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Clinked is great for remote working. It’s fast and secure for me to share documents with my clients in America and Australia, the features like Discussions and Instant Messenger allows my team to communicate our ideas from within one cloud environment, and the Events calendar is perfect for keeping everyone informed of upcoming events/deadlines! Bonus points for the white label branding and mobile app, too.
It’s just the best choice to share documents.
It allows my team to communicate from withing our environment
Igor S.
Verified reviewer
Education Management, 1-10 employees
Used weekly for 1-2 years
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I love Clinked because it makes it easy to get started with my own business. It is a simple way for me to share my professional documents with clients and get feedback. I also love that it is easy to use and that I can get started with it for free. I highly recommend Clinked for anyone who is looking to start their own business or is looking for a better way of sharing their work with others.
I would like to have more storage. And they could improve the UI.
Sumit D.
Verified reviewer
Used daily for less than 6 months
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Clinked is one of the best client portal software out there. I am currently working in an organisation where we have different units at different locations and we were encountering a lot of problem in data sharing, communication and accessing the same files in different locations. However when we started using Clinked everything sorted out. It provides an ample amount of space for storing and sharing data with high level of security. Communication between units placed at different locations became very easy and efficient. Our files can be accessed by multiple people at the same time. It has many features like viewing files without downloading them, fast uploading, applying lock to prevent data tampering and lot more. I appreciate this product and it's one of the best in the market.
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Alex P.
Media Production, self-employed
Used daily for less than 6 months
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I am very much enjoying using clinked, and my clients have commented on how they like it too, a great tool for client management.
Clinked is a fantastic app for freelancers. It provides a really well organised and professional workflow which will save you time and effort.
The notifications have quite a large delay, though I feel this is due t an issue with my setup.
Simon A.
Retail, 11-50 employees
Used daily for 6-12 months
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Great portal for business use. All your information is logged for easy reference . Good features for downloading files and easy for clients to log on and review. Several people can join in which is great for the client. You have everything from files to discussions in one easy accessible place. Been using everyday now for about a year. Would highly recommend
Easy to use. Great for clients to interact. All information in one place. Good options for and easy to use file downloads which clients can comment on. Great to use for reference later as everything relating to each job is in one place. A good modern communication solution.
Picture download box a little small even when enlarged. NO SPELL CHECK which is very frustrating and time consuming especially for clients - can be very off putting.
Cisco L.
Insurance, 51-200 employees
Used daily for 1-2 years
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'I've used lots of file sharing and office management platforms, but have never seen as good as the Clinked is. I am very pleased to integrate Clinked and its Project Management capability is comparable. Via the same platform today, I can expect to render excellent communication and a fast response with my team, which is mandatory for any business. Highest quality services that are enough to run entire business activities smoothly! I can only say that Clinked is an honest and decent platform which always supports us in boosting our professional identity along with higher customer retention. Overall this product is great and I'm the one, very confident in moving forward with the same.'
No pros were added to this review
No cons were added to this review
Simon A.
Design, 1-10 employees
Used daily for 1-2 years
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Good client comunication
A good base and great communication tool. Everything is logged. Makes dealing with clients a good experience for all party's. Good upload tools for downloading pics. Generally good client feedback up to date. I use this site on a daily basis and would highly recommend
There is no spell check facility which can be off putting for clients. This is something I would like to see added. The site does sometimes seem a little slow downloading pages and content
Marc N.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Efficient distribution of material
The ease of use, definitely. The ability to share documents with individual permission levels. Collaborate seamlessly - comment on documents, assign actions, put in an approval process
Offline access could be improved. Filtering and sorting search - it tends to throw up a lot of results
Karl G.
Verified reviewer
Design, 1-10 employees
Used daily for less than 6 months
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I was unsuccessfully (things would fall through the cracks) using all types of channels to manage projects and project assets - DropBox, Drive, Messenger, email, Trello, etc. Now Clinked allows me to manage the projects from a single location. And the white labeling makes me look a lot more professional than I probably am.
Clinked allows me to communicate with my customers on each of their projects with all the assets, comments and more right from within the portal. I'm not clicking into all the third party websites like DropBox, Drive, Messenger, email and more to keep a project on track. About the only project related tool, I use outside of Clinked is my billing software.
I do wish the interface was a little better looking and had more features for customization and white labeling.
Steven M.
Food Production, 11-50 employees
Used daily for 6-12 months
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We love Clinked! It is one of the best collaboration tools for the money and provides the great tools we really need for collaboration anywhere in the world.
The secure file sharing and task management tools are great for a distributed team.
I wish it had a built-in project management tool with dependency charts.
Mandi C.
Verified reviewer
Law Practice, self-employed
Used weekly for less than 6 months
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It's a beautiful platform for a client portal, I just wish the starter plan included all the features and maybe just limited the number of groups or members. It's awkward that you have a tasks option in all groups but are limited to using them in only some groups unless you upgrade.
It's easy to use and set up, I invite my clients to share information with me through this platform and it is pretty self explanatory. I really like the activity feed that shows who has done what when in chronological order.
I was surprised that I had to upgrade to use Tasks in all of my groups. I guess you can use some them in some groups with the $99/month plan but need to upgrade to use them in all groups. The jump in price to the next level is significant so I am looking at other options because tasks are the thing I need most.
Ashleigh C.
Verified reviewer
Information Technology and Services, 10,001+ employees
Used other for 6-12 months
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Clinked software is a splendid software through which clients can interacts very easily. One can have all information in one place by using this software. It is quite simple to download files on which clients can give comments of their own. One of the excellent portal widely used for business purposes.
When I talk about cons, I would say this software has small picture download box even after enlarging. Another con is that Spell check feature is missing in it which makes the clients confused and consume much time.
Jonathan M.
Verified reviewer
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We've recently had major communication issues inside our company regarding our internal controls and overall disclosure process. The result has been a major disruption in our ability to ensure our clients that we exercise full transparency. Thanks to a recommendation from an industry professional, we overhauled our entire company software and made Clinked our main internal communication system. Almost...
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No cons were added to this review
Mark H.
Verified reviewer
Management Consulting, 1-10 employees
Used weekly for less than 6 months
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Having branded customer portals is excellent and one of the reasons we use Clinked. The amount of storage which gets included is on the low end. Luckily there is an option to connect Google Drive. Still, we would welcome more native storage.
Clinked being a customer portal or workplace, call it an extranet, are some ways of describing this product. But where it stands out from similar products is that the workplaces are brandable per customer! We got some excellent good compliments from some of our customers.
Clinked currently does not have video chat included in the platform and from what we have learned are not planning so shortly. That is a shame. Having video chat functionality integrated would make it more complete and would save us using another tool for that. So, here is to hoping that Clinked will change their mind about this.
Umetin
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We have only been using Clinked for the last few days started internally within a small team, now inviting customers and thinking about using it as a customer portal for our clients, I must say I am impressed with the tool so far. Having tried many other collaboration tool for projects in the past, this not only provides the best user experience but also comes with comprehensive wiki functionality and bulk file upload, email upload functions. They even transcode videos uploaded. Fantastic!
Easy to use, Google Apps integration, Social features and more importantly they have their own desktop SmartSync app which allows you to sync files/folder intelligently. Safe Delete and Smart Sync is really good compare to Dropbox for Business
It is not free Smart Sync Desktop tool is only available for windows
Brook L.
Verified reviewer
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Clinked is a awesome software for collaborating with clients and team members! Great experience, amazing features (like the file sharing and shared calendar) and white-label branding makes it stand out from competitors... highly recommend for every business, from enterprises to freelancers!
white label branding, easy navigation, external file sharing, PM tools
There is nothing to be improved!
Ashley R.
Verified reviewer
Used weekly for less than 6 months
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I recently just subscribed to Clinked. A friend recommended this software to me, saying that it will help me with business organization. Mostly I need it for file sharing, group chats, discussions and general team collaboration. I subscribed for a free trial and honestly felt that the use of Clinked was a need for the company. I am a manager at a small company and we were facing several issues communicating...
Easy to navigate. the features are very helpful.
none I can think of.
Della C.
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I work remotely and one of the frustration issues is how to connect to clients and other team members as this plays a major role in my profession which led to the quest of seeking the help of a reliable platform or software to take the task but all to no avail; I got software though but they were all scrap as most of them were not able to meet 30% of my need, I missed some file/document while some...
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Gonzalo B.
Verified reviewer
Legal Services, 11-50 employees
Used daily for less than 6 months
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It's great, very reliable and intuitive. It has a lot of features and you can even design your mobile app with them.
Putting up a client portal is something that can give you a hard time. Clinked makes that process easy for you (and you can go totally white label with it).
The looks is still kinda' old fashioned, and the processing time of actions inside the platform could make you feel like it's jammed.
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