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Elation Logo

Clinical-First EHR & Billing Software

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Elation - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Elation overview

What is Elation?

Elation is a cloud-based EHR solution designed primarily for doctors and medical professionals to manage their daily activities. The solution is suitable for small & midsized hospitals, primary care units and independent practice centers that are in control of their own EMR decisions. In addition to its core EHR capabilities, the solution offers billing and practice management features. The web-based solution helps medical professionals to schedule appointments, record patients' medical histories, organize calendars, set reminders and manage billing & insurance reimbursement.

With Elation, clinics can manage the entire appointment organization and patient communication process, from pre-visit communication; during-visit coordination, and post-visit follow-up. The chart layout feature displays the keynotes of patients scheduled for the day. D?octors can prepare a clinical profile for each patient and complete this with information such their medical history, upcoming appointments, last prescription and more. The integrated solution also allows patients to book appointments online, check-in at the clinic, communicate with doctors securely, receive bills and make payments.

ElationHealth's comprehensive search feature enables doctors to quickly view patient medical data (regular symptoms, vitals, cholesterol values, etc.). Doctors can generate prescriptions by automatically refilling existing scripts and sharing these electronically with either in-house or external pharmacy stores depending on patient preference. With inbuilt messaging capabilities, medical professionals can securely communicate patient clinical data with both colleagues and patients themselves.

Elation is HIPAA compliant and Drummond and ICD-10 certified. As a web-based application, the software can be accessed from multiple devices including laptops, smartphones and tablets.

Starting price

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Pros & Cons

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Patient-Physician Interaction

Popular Software

Security and Access Control

Patient Reminders

Customer Support

Billing

Elation’s user interface

Ease of use rating:

Elation pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(15)
3-4(26)
5(38)

What do users say about Elation?

This means I will be forced to pay full time access for my provider, who only sees patients for 2 to 5 hours per week, I cannot disallow her from simple tasks like checking her schedule or reviewing lab results.

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Who uses Elation?

Based on 79 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Computer Software
Medical Practice
Others

Use cases

Primary Care EHR
Electronic Medical Records
Patient Management
Patient Portal

Elation's key features

Most critical features, based on insights from Elation users:

E-Prescribing
Communication management
Patient scheduling
Compliance tracking
Decision support
Medical billing
Claims management
Clinic interoperability

All Elation features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Appointment scheduling
Assessment management
Automated scheduling
Billing & invoicing
Bill payment
Calendar management
Calendar sync
Care summaries
Charting
Chat/Messaging
Claims management
Claims scrubbing
Client portal
Clinical notes
Clinic interoperability
Coding assistance
Communication management
Compliance management
Compliance tracking
Confirmations/Reminders
Credit card processing
Customer database
Customizable forms
Customizable reports
Customizable templates
Data import/export
Decision support
Diagnostic reports
Documentation management
Document management
Document storage
Document templates
Drug reference database
EDI
Electronic payments
Electronic signature
Email reminders
EMR/EHR
E-Prescribing
File sharing
For family medicine
For medical purposes
Forms management
For primary care
Growth charts
Health record access
HIPAA compliant
Historical reporting
Imaging and x-rays
Immunization & allergy tracking
Insurance eligibility verification
Intake management
Invoice management
Lab order management
Lab results
Meaningful use certified
Medical billing
Medical history records
Medication history
Mobile access
Mobile alerts
Multi-Location
Multi-Provider practice
ONC-ATCB certified
One-to-One messaging
Online forms
Patient communications
Patient engagement
Patient Flow Management
Patient intake
Patient monitoring
Patient portal
Patient records management
Patient scheduling
Payment processing
Physician management
Practice management
Prescription cancellation
Prescription management
Prescription renewal
Pricing data
Progress notes
Real-Time notifications
Real-Time reporting
Records management
Referral management
Reminders
Remote treatment planning
Reporting & statistics
Revenue management
Scheduling
Search/Filter
Secure messaging
Self service portal
SMS messaging
Softphone
Surveys & feedback
Task management
Telemedicine
Third-Party integrations
Two-Way audio & video
Video conferencing
Video consultations
Virtual waiting room
Vitals tracking
Voice recognition
Workflow management

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Elation pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Appointment Reminders
  • Appointment Scheduling
  • Billing Report
  • Chronological Record With Search and Trended Data
  • Coding Automation
  • ECPS
  • Ecqms and Quality Dashboards
  • Eprescribing
  • Health Maintenance
  • Imaging Orders and Result
  • Intake Forms
  • Integrated Electronic Fax
  • Integrated Labs
  • Intra-Office Messaging
  • Letter and Referrals
  • MIPS and Medicaid Dashboard
  • Patient List and Bulk Letters
  • Payment Collection
  • PMP Integration
  • Provider Directory + Connect
  • Risk Assessment and Stratification
  • Self-Scheduling
  • Telehealth
  • Three-Pane Clinical Profile
  • Visit Notes & Templates

Insurance Taking Practices

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Appointment Reminders
  • Appointment Scheduling
  • Billing Report
  • Chronological Record With Search and Trended Data
  • Coding Automation
  • ECPS
  • Ecqms and Quality Dashboards
  • Eprescribing
  • Health Maintenance
  • Imaging Orders and Result
  • Intake Forms
  • Integrated Electronic Fax
  • Integrated Labs
  • Intra-Office Messaging
  • Letter and Referrals
  • MIPS and Medicaid Dashboard
  • Patient List and Bulk Letters
  • Payment Collection
  • PMP Integration
  • Provider Directory + Connect
  • Risk Assessment and Stratification
  • Self-Scheduling
  • Telehealth
  • Three-Pane Clinical Profile
  • Visit Notes & Templates

Membership & Cash Practices

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No pricing info

Contact vendor for more details

User opinions about Elation price and value

Value for money rating:

To see what individual users think of Elation's price and value, check out the review snippets below.

“I like the ability to communicate privately and securely between multiple practitioners and clients.”
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Christine B.

Pilates transformation expert

“The system also helps build your own dashboards, and add or hide components using page composer.”
RW

Ruobing W.

Engineer

Elation integrations (14)

Integrations rated by users

We looked at 79 user reviews to identify which products are mentioned as Elation integrations and how users feel about them.

Integration rating: 4.5 (2)

Integration rating: 4.0 (2)

In managing our residents' schedules and allowing them to use Spruce services when they are not home.

Excellent product. Works very well and my patients love it.

JT

Jessica T.

Assistant Property Manager

1/2

Integration rating: 4.0 (2)

Daily input on insurance information, scheduling, billing.

WM

William M.

MD

Integration rating: 1.0 (1)

Scheduling patients in.

JL

Joshua L.

Physician Associate

Elation customer support

What do users say about Elation customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Elation customer support.

A fair number of users say Elation’s customer support is responsive, prompt, and helpful when issues arise.

Multiple users report customer service is poor, difficult to reach, and often unhelpful or non-existent.

Support options

Chat
Email/help desk
Phone support
Faqs/forum
24/7 (live rep)
Knowledge base

Training options

Videos
Live online
Webinars
In person
Documentation

To see what individual users say about Elation's customer support, check out the review snippets below.

“Customer service has become practically non-existent, leaving us with little support or recourse.”

VH

Vanessa H.

Owner

“Read the reviews, customer service sucks, product does not deliver, the Note Assist is aweful, I regret having used their product ever”

EK

Ed K.

Owner, NP

Elation FAQs

Q. Who are the typical users of Elation?

Elation has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

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Q. Does Elation support mobile devices?

Elation supports the following devices:
iPhone, iPad


Q. What level of support does Elation offer?

Elation offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base

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