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Empolis Industrial Knowledge Logo

AI-powered Knowledge Management Software

Last updated: September 2026

Empolis Industrial Knowledge Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Cloud-based customer service platform for all sizes

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logo
LiveAgent
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Empolis Industrial Knowledge

0.2

4.6

Value for money

4.4
15
per user/per month

Starting price

500
usage based/per month

0.2

4.6

Functionality

4.4

Account Management

5/5

Agent Interface

4.8/5

Alerts/Escalation

4.6/5

Top Features

AI Copilot

N/A

Catalog Management

N/A

Chatbot

N/A

Freshservice logo

A complete IT service management (ITSM) tool for business

visit website
logo
Freshservice
logo
Empolis Industrial Knowledge
4.4

Value for money

4.4
19
per user/per month

Starting price

500
usage based/per month

0.1

4.3

Functionality

4.4

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

API

4.3/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

visit website
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Freshdesk
logo
Empolis Industrial Knowledge
4.4

Value for money

4.4
19
per user/per month

Starting price

500
usage based/per month
4.4

Functionality

4.4

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Alerts/Escalation

4.4/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A

Zendesk Suite logo

AI powered customer service across all channels

visit website
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Zendesk Suite
logo
Empolis Industrial Knowledge

0.2

4.2

Value for money

4.4
55
per user/per month

Starting price

500
usage based/per month
4.4

Functionality

4.4

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.5/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A

Salesforce Service Cloud logo

AI powered customer service management platform

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Salesforce Service Cloud
logo
Empolis Industrial Knowledge

0.2

4.2

Value for money

4.4
25
per user/per month

Starting price

500
usage based/per month
4.4

Functionality

4.4

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Dashboard

4.5/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A

Zoho Desk logo

Cloud-based help desk for all business sizes

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Zoho Desk
logo
Empolis Industrial Knowledge

0.1

4.5

Value for money

4.4
9
per user/per month

Starting price

500
usage based/per month

0.1

4.5

Functionality

4.4

Account Management

5/5

Analytics

5/5

Activity Dashboard

4.8/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A

Bitrix24 logo

Cloud & on-premises workspace for all business sizes

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Bitrix24
logo
Empolis Industrial Knowledge

0.2

4.2

Value for money

4.4
69
flat rate/per month

Starting price

500
usage based/per month

0.1

4.3

Functionality

4.4

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

AI Copilot

N/A

Alerts/Notifications

N/A

API

N/A

TeamSupport logo

Cloud-based B2B customer support platform with AI

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TeamSupport
logo
Empolis Industrial Knowledge
4.4

Value for money

4.4
29
per user/per month

Starting price

500
usage based/per month

0.1

4.3

Functionality

4.4

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

API

N/A

Catalog Management

N/A

Chatbot

N/A

JIRA Service Management logo

IT service platform for unified support

learn more
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JIRA Service Management
logo
Empolis Industrial Knowledge

0.1

4.3

Value for money

4.4
20
per user/per month

Starting price

500
usage based/per month

0.1

4.5

Functionality

4.4

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Activity Dashboard

N/A

AI Copilot

N/A

Catalog Management

N/A

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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logo
SolarWinds Service Desk
logo
Empolis Industrial Knowledge

0.1

4.5

Value for money

4.4
39
per user/per month

Starting price

500
usage based/per month
4.4

Functionality

4.4

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

AI Copilot

N/A

API

N/A

Catalog Management

N/A

Flowlu logo

Work automation and team collaboration in one platform.

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logo
Flowlu
logo
Empolis Industrial Knowledge

0.5

4.9

Value for money

4.4
9
per user/per month

Starting price

500
usage based/per month

0.3

4.7

Functionality

4.4

Agile Methodologies

4.7/5

Activity Tracking

4.7/5

Access Controls/Permissions

4.6/5

Top Features

AI Copilot

N/A

Catalog Management

N/A

Chatbot

N/A

Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
logo
Yonyx
logo
Empolis Industrial Knowledge

0.4

4.8

Value for money

4.4
25
per user/per month

Starting price

500
usage based/per month

0.3

4.7

Functionality

4.4

API

4.9/5

Catalog Management

4.9/5

Call Center Management

4.8/5

Top Features

Activity Dashboard

N/A

Activity Tracking

N/A

Alerts/Notifications

N/A

KnowledgeOwl logo

Knowledge base and documentation software

learn more
logo
KnowledgeOwl
logo
Empolis Industrial Knowledge

0.4

4.8

Value for money

4.4
100
flat rate/per month

Starting price

500
usage based/per month

0.4

4.8

Functionality

4.4

Archiving & Retention

5/5

Collaboration Tools

5/5

Access Controls/Permissions

4.8/5

Top Features

Activity Dashboard

N/A

AI Copilot

N/A

Commenting/Notes

N/A

Help Scout logo

Cloud-based customer support platform

learn more
logo
Help Scout
logo
Empolis Industrial Knowledge
4.4

Value for money

4.4
55
flat rate/per month

Starting price

500
usage based/per month

0.1

4.3

Functionality

4.4

Chat/Messaging

4.9/5

Alerts/Notifications

4.5/5

Access Controls/Permissions

4.4/5

Top Features

Activity Dashboard

N/A

Activity Tracking

N/A

AI Copilot

N/A

HelpCrunch logo

Cloud-based customer communication platform for SMBs

learn more
logo
HelpCrunch
logo
Empolis Industrial Knowledge

0.3

4.7

Value for money

4.4
15
per user/per month

Starting price

500
usage based/per month

0.2

4.6

Functionality

4.4

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Top Features

Activity Dashboard

N/A

Activity Tracking

N/A

Chatbot

N/A

MangoApps logo

Bring your frontline and office teams together

learn more
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MangoApps
logo
Empolis Industrial Knowledge

0.1

4.5

Value for money

4.4
Empty state illustration for "No pricing info"

No pricing info

Starting price

500
usage based/per month

0.2

4.2

Functionality

4.4

Action Management

5/5

Alerts/Notifications

5/5

Access Controls/Permissions

4.3/5

Top Features

AI Copilot

N/A

Catalog Management

N/A

Chatbot

N/A

Supportbench logo

The Only AI Customer Support Platform

learn more
logo
Supportbench
logo
Empolis Industrial Knowledge

0.4

4.8

Value for money

4.4
32
per user/per month

Starting price

500
usage based/per month

0.3

4.7

Functionality

4.4

Assignment Management

5/5

Access Controls/Permissions

4.9/5

Alerts/Escalation

4.8/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A

Deepser logo

Service Management without complexity - no code.

learn more
logo
Deepser
logo
Empolis Industrial Knowledge

0.1

4.3

Value for money

4.4
28
per user/per month

Starting price

500
usage based/per month

0.2

4.6

Functionality

4.4

Alerts/Notifications

4.5/5

Access Controls/Permissions

4/5

Alerts/Escalation

3.7/5

Top Features

API

N/A

Catalog Management

N/A

Chatbot

N/A

Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
logo
Re:amaze
logo
Empolis Industrial Knowledge

0.4

4.8

Value for money

4.4
29
per user/per month

Starting price

500
usage based/per month

0.4

4.8

Functionality

4.4

Automated Routing

5/5

Autoresponders

5/5

Call Center Management

5/5

Top Features

Activity Dashboard

N/A

Activity Tracking

N/A

AI Copilot

N/A

Freshdesk Omni logo

Omnichannel customer support software

learn more
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Freshdesk Omni
logo
Empolis Industrial Knowledge

1.1

3.3

Value for money

4.4
29
per user/per month

Starting price

500
usage based/per month

0.6

3.8

Functionality

4.4

Alerts/Escalation

4.5/5

Activity Tracking

4/5

AI Copilot

1/5

Top Features

Catalog Management

N/A

Chatbot

N/A

Collaboration Tools

N/A