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Files.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automation-Focused Cloud Platform for Secure File Transfer
Table of Contents
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Files.com - 2026 Pricing, Features, Reviews & Alternatives
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Files.com overview
What is Files.com?
It starts with getting your Files from everywhere all in one place. Your users can use our web, mobile, and desktop apps. Developers can connect via FTP, SFTP, WebDAV, CLI, API, and our SDKs in many popular languages. You can even link other cloud providers such as OneDrive, Google, Box, Dropbox, Amazon, Rackspace, and dozens of others.
Get notified or automatically take actions when files are added, copied, renamed, deleted, and more. Build no-code workflows via our platform, or link your own integrations via webhooks, Zapier, and Amazon SNS.
Collaborate with internal and external stakeholders, such as customers, vendors, and partners. Custom Inboxes and Share Links allow working with users who don't have an account. Public Hosted Folders make publishing content and public websites easy.
Granular permission system ensures that only the right people see the right Files. Groups, Sub-Admins, and Folder-level Admin features allow delegation of authority and easy management.
Key benefits of using Files.com
Link your own 3rd party accounts or the cloud accounts of customers, vendors, or partners.
Highly configurable: Sync data both directions or just one-way. Maintain your own permanent copy of anything you send to others.
Industry-leading security capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine single-sign integrations, and a perfect “A+” score on the Qualys SSL grader. We also have robust internal security controls, including background checks for employees, penetration testing, SDLC, change management, and risk management.
On the compliance front, Files.com offers data residency in your choice of 6 jurisdictions (USA, Canada, UK, Australia, EU, Japan, and Singapore), GDPR compliance (with DPA), HIPAA compliance (with BAA), and flexible policies for sessions, passwords, content types, and data retention.
Files.com is a secure, compliant environment with centralized governance and auditing for your company's Files. But just having it isn’t enough. Employees have to love it, or employees won’t use it.
That’s why we’ve made Files.com easy to use and genuinely more useful to employees than other file sharing tools like Dropbox, E-Mail, and Facebook.
Starting price
Alternatives
with better value for money
Files.com’s user interface
Files.com reviews
Overall rating
4.6
/5
18
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.61/10
5
4
3
2
1
13
3
1
1
0
Maritza G.
Project Manager
Shannon C.
Director of Operations
Jacob S.
Communications Director
Verified reviewer
Anonymity request
Verified reviewer
Anonymity request
Who uses Files.com?
Based on 18 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Files.com's key features
Most critical features, based on insights from Files.com users:
All Files.com features
Features rating:
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Files.com pricing
Value for money rating:
Starting from
No pricing info
User opinions about Files.com price and value
Value for money rating:
To see what individual users think of Files.com's price and value, check out the review snippets below.
Maritza G.
Project Manager
Shannon C.
Director of Operations
Files.com integrations (19)
Files.com support options
Typical customers
Platforms supported
Support options
Training options
Files.com FAQs
Files.com has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Files.com?
Files.com has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Files.com support?
Files.com supports the following languages:
English, French, German, Japanese, Spanish
Q. Does Files.com support mobile devices?
Files.com supports the following devices:
Android, iPad, iPhone
Q. Does Files.com offer an API?
Yes, Files.com has an API available for use.
Q. What other apps does Files.com integrate with?
Files.com integrates with the following applications:
Dropbox Business, Amazon S3, Microsoft Azure, Zapier, Google Drive, Box, Titan FTP Server, OneLogin, Okta, Cerberus FTP Server, Slack, Google Cloud, SFTPPlus, Auth0
Q. What level of support does Files.com offer?
Files.com offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum