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Neat Pricing, Features, Reviews and Alternatives
Neat FAQs
Neat product overview
What is Neat?
Do your bookkeeping in minutes from anywhere. Neat is your all-in-one small business accounting and bookkeeping software that replaces the guesswork of spreadsheets, handwritten records, and manual invoices. Increase efficiency with real-time reporting, mobile receipt capture, fuss-free customer billing with online payments, and more. Perfect for small teams, add up to five users to one account. Access unlimited, personalized support. 30-day money back guarantee. Try for free today!
Key benefits of using Neat
Optimize Your Cash Flow by keeping track of unpaid or late bills and payments due, which can avoid disruptions in cash flow.
Reduce Your Tax Time Burden by utilizing the Income Tax classification feature. Doing so can increase your deductions and reduce the time and stress spent on preparation and filing.
Mitigate Your Tax Risk by reducing errors with automated categorization of expenses.
Collaborate with others by providing tools to connect with co-workers, customers, vendors and seamlessly interact with your accountant or bookkeeper.
Put Focus Back into Your Business by reducing the time spent managing time-consuming administrative tasks!
Typical customers
Platforms supported
Support options
Training options
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Starting from
288
Per year
Per Feature
Starting from
No pricing info
Neat pricing information
Value for money
3.7
/5
100
Starting from
288
Per year
Per Feature
Pricing options
Value for money contenders
Neat features
Functionality
3.8
/5
100
Total features
47
6 categories
Most valued features by users
Functionality contenders
Neat users reviews
Overall Rating
4.0
/5
100
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.68/10
53
23
9
3
12
Liyakat L.
Overall rating contenders
Ralph T.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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Excellent
In the age where most business is conducted through Credit Card transactions, it is vital to match charges to invoices. Often Neat has caught companies which charged us for merchandise however it never shipped. In addition, it helps filter out companies which have lousy accounting practices and try to double collect for invoices over one plus years. Just with those two scenarios alone, it more than pays for itself.
The Scan to Neat has to be just a tad bit user-friendly.
Thank you for submitting a review! We are happy to hear that you are enjoying using the Neat website! We greatly appreciate the kind words!
Christina A.
Mechanical or Industrial Engineering, 1-10 employees
Used daily for 1-2 years
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I have had the scanner for over a year now and I am happy with it. I do wish customer support was better and free. This machine did cost a lot of money, and when I need it, I need it. I don't like having to submit a support ticket. I want to be able to talk to a real person on the phone. I would like to see the file menu more user friendly to navigate through my computer's folders when trying to scan something to the PC. It would also be neat if I could click and drag the files to where I need them (contacts, receipts, etc) Lastly, the contact menu should be easier to find. There is no tab for it. Overall, I am happy for what I use it for, these are just suggestions for improvement.
Quick and easy scanning.
The navigation through files on my computer when scanning to the computer is not easy nor quick to move through. I would like to see something that is more user friendly. Also, there is no contacts tab so it is difficult to find where I scan all my business cards.
Walter P.
Building Materials, self-employed
Used other for 2+ years
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Hoping to simplify data accumulation for tax reporting through scans and document recognition software, I used the Neat Software and Hardware for some 10-15 years. Unfortunately the errors and deficiencies caused by Neat and their reckless lack of support cost me more time than I would have spent entering data by hand over these years.
Relatively easy to scan receipts but had to use their proprietary scanners before they allowed PDF scanning.
Neat is absolutely horrible. Over a 10-15 year period, they have lost some 40% of my data. Because of their proprietary system (before they allowed scanning into PDF) they had full control over all data that went through their system. Over the years, they duplicated all my receipts for one particular year. The duplicates had to be removed one by one. They LOST 3 years worth of back up receipts,...
Thank you for submitting a review. We have taken a look at your case history and do see that our Head Quarters did attempt to locate any data post 2016. As stated previously, if the data from your hard drive was never backed up to our cloud environment, we would not have a record of that data. The data you backed up from the legacy version of Neat software sent on the USB does not contain any data post 2016. We apologize for any inconvenience and thank you again for submitting your review.
Elwood G.
Financial Services, 11-50 employees
Used daily for 2+ years
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I use the app to track all my personal and business expenses. I am a believer.
I have used Neat I think since it came out and rely on it to track my expenses. I find it especially invaluable at tax time.
They recently "upgraded" the app and I was initially not that happy with the changes. I am slowly learning about the changes and getting more comfortable with them.
Thank you for submitting a review! We are happy to hear that you are adjusting to all of the new functionality of Neat. If you ever need assistance, please feel free to schedule a 1:1 training session with one of our support agents. We thank you for choosing Neat and we appreciate you being a loyal customer!
Linda L.
Hospital & Health Care, 11-50 employees
Used weekly for 2+ years
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Once I understood how to use the software to improve my business and skills the overall experience was beneficial. Thus productivity increased and became a part of the operative agenda.
What I like most about NEAT is that is assists you in reducing the amount of paper accumulated for business expense tracking. It is an easy way for small business owners to vamp into using technology to organize expenses, files and anything that needs to be archived.
What I like least about the software is that I found the instructions hard to understand. As a product producer you have to be mindful that most business owners who use the software may have no other technology except a point of sale system. When you assume that the customer knows then you setting the customer up to be intimated and lose interest.
Linda, thank you for your very valuable feedback. We are sorry to hear that there was difficulty in understanding the product when you first began. We welcome any additional feedback you may have in how to improve a customers onboarding experience
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