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Otter Logo

AI-based transcription management and collaboration software

Table of Contents

Otter - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Otter overview

What is Otter?

Otter is a transcription software designed to help educational institutions and corporate businesses generate notes for meetings, interviews, and lectures through voice dictation or file transcription. The artificial intelligence (AI)-enabled solution allows organizations to record, edit, organize, and save voice notes and interactions in a centralized repository.

Employees can use the application to create real-time transcripts with text, photos, and audio files, import video recordings from external applications, and create user groups to share voice notes in bulk. Otter lets managers collaborate with team members to highlight key phrases and edit notes in real-time. The application also enables administrators to add users on the platform, configure permissions, and generate reports based on usage statistics.

Otter supports integration with various video conferencing systems, such as Zoom, Skype for Business, GoToMeeting, UberConference, BlueJeans, Lifesize, Webex, Highfive, Hangout, and more via APIs. Other features include two-factor authentication, productivity tracking, automated workflows, data synchronization, access control, and analytics.

Starting price

12.99per feature /
per month

Pros & Cons

Transcription

Recording

Bugs and Issues

Customer Support

Otter’s user interface

Ease of use rating:

Otter pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(28)
5(65)

What do users say about Otter?

I like how easily Otter takes a recording of a meeting, podcast, etc and is able to quickly produce a transcript that is very accurate and correct.

Select to learn more


Who uses Otter?

Based on 100 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Design
Information Technology and Services
Management Consulting
Others

Use cases

Transcription
Note-Taking
Closed Captioning
Artificial Intelligence

Otter's key features

Most critical features, based on insights from Otter users:

Automatic transcription
Speech recognition
Full text search
Natural language processing
Audio/video file upload
Notes management

All Otter features

Features rating:

Text overlay
Speech-to-Text analysis
Data import/export
Playback controls
AI/Machine learning
Meeting notes
Text editing
Search/Filter
Timecoding
Third-Party integrations
Reporting/Analytics
Annotations
Subtitles/Closed captions
Collaboration tools
File sharing
Access controls/permissions
Machine learning
Mobile access
Mobile app
Multimedia support
Multiple file format support
Keyword search
IVR
Data synchronization
Data storage management
Chat Transcript
Calendar sync
Automatic transcription services
API
Time stamps
User management

Otter alternatives

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12.99

Per month

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Otter pricing

Value for money rating:

Starting from

12.99

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Otter price and value

Value for money rating:

To see what individual users think of Otter's price and value, check out the review snippets below.

“Overall good experience. I feel like it has improved so much and the calendar integrations are really useful.”
MV

Mariana V.

Social Media Lead

“It is just a wonderful experience and I will continue using the software for a long time I think, that is because of the friendly user interface and accessibility of using its feature.”
Verified reviewer profile picture

Osama K.

Freelancer

Otter integrations (20)

Integrations rated by users

We looked at 100 user reviews to identify which products are mentioned as Otter integrations and how users feel about them.

Integration rating: 4.7 (6)

I have several meetings a week and otter basically attends for me, keeps a record of what happens and gives me a great summary, and if i need to look in to more detail, i can do that too.

Verified reviewer profile picture

Anonymous R.

Consutant

Integration rating: 5.0 (1)

Otter support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Documentation
In Person
Webinars
Live Online

Otter FAQs

Q. Who are the typical users of Otter?

Otter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Otter support?

Otter supports the following languages:
English


Q. Does Otter support mobile devices?

Otter supports the following devices:
Android, iPad, iPhone


Q. Does Otter offer an API?

Yes, Otter has an API available for use.


Q. What level of support does Otter offer?

Otter offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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