Vromo Pricing, Features, Reviews and Alternatives

VROMO is a food delivery dispatching software that helps restaurant brands operate an efficient delivery channel at scale while giving their customers an exceptional and on-brand delivery experience.

What differentiates VROMO from other software providers in this space are its features that enable restaurants to automate the entire dispatching process, overflow orders to multiple fleets and send branded order tracking links to their customers. Benefits for restaurants include:

The reduction of manual tasks with autodispatch rules - VROMO enables restaurants to add specific rules to each delivery order to ensure the most efficient driver will be allocated the order. These rules can be simple or complex and include parameters such as driver distance to the store, jobs containing restricted items (i.e. alcohol), maximum number of jobs the driver has or the value of the order etc. This feature also allows restaurants to merge orders together that are being delivered to a similar nearby location in order to reduce delivery costs.

The ability to stop rejecting orders and increase delivery fulfilment levels with Hybrid Delivery/Overflow- With each delivery order, restaurants can outsource their deliveries to a third party fleet during times of peak demand to maintain strong service levels and provide a positive guest experience whether this is to a third party marketplace delivery service like DoorDash or a local delivery service provider.

Giving their customers an on-brand and engaging experience with Order Tracking, helping them to keep their customers up-to-date on their order and engaged while they wait, with VROMO, restaurants can send a live tracking link via SMS to their customers so that they can track their delivery driver right to their door. With this feature restaurants can include widgets to the SMS that include driver tipping & google reviews. Within their tracking link they can add their own branded content such as coupons, videos, images or logos.

Real-time updates about drivers availability and location with our Driver Chat Functionality - VROMO allows a clear communication path between the dashboard admin user and the driver to ensure real time communication on individual orders or to report issues such as the driver being stuck in traffic and is unable to finish

The ability to own their own data and make educated, data-driven decisions about their delivery channel with Reports and analytics - Within the VROMO dashboard, restaurants have the option to use the reporting and analytics feature in order to use data to drive future decisions around delivery orders. Here they can monitor Job History including jobs completed, jobs canceled and the reason why, Performance Reports including average task time, distance and top sites as well as Driver Performance.