Spatula Pricing, Features, Reviews & Comparison of Alternatives

Spatula

Delivery software with job dispatch to native mobile apps

4.88/5 (8 reviews)

Spatula overview

Spatula is a cloud-based, mobile platform for managing delivery services and live tracking teams out in the field. From an accessible web dashboard, service coordinators and call centre staff can view real time, mapped location updates for an unlimited fleet of drivers or riders. Instant dispatch allows job orders to be sent direct to their phones straight from the browser, while tasks can be auto-assigned to the nearest available driver or specific multi-stop jobs raised and allocated to specific personnel. Receive live notifications of job status changes, optimize journey routes, batch import/export jobs from or to CSV and also securely process payments via Stripe integration. Customers too can access instant online pricing across multiple currency types, before easy ordering options and real-time driver tracking improves service visibility.

On the flip side, Spatula also offers native mobile app support for driver deployment. The Spatula Go client for iOS and Android platforms collates daily task lists into scheduled order with ability to set automated reminders for pre-booked jobs. Add photos and notes to supplement job details, launch calls or send SMS messages to customers, while capturing signatures with “sign on glass” functionality.
try.spatula.io

Pricing

Starting from
$0.08
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

Australia

Supported languages

English
Spatula screenshot: The dashboard-based centralized admin UI manages overall service delivery, job allocation and mapped location trackingSpatula - software for multi-restaurant food delivery servicesSpatula screenshot: The native Spatula Go apps for iOS/Android platforms send jobs to drivers and support delivery activities Spatula screenshot: Google Maps integration is used to plot registered vehicles within an operational regionSpatula screenshot: Vehicle admin allows new vehicles to quickly be defined, selected and moved into groupsSpatula screenshot: Job creation is handled by a number of intuitive form fields for defining pickup address, etc.Spatula screenshot: Jobs are itemized according to order number and can be quickly searched and filteredSpatula screenshot: Job dispatch for simple jobs can be rapidly sent to vehicles currently logged in, within clicks

Spatula reviews

Excellent
7

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.9
  4.8
  5.0
Eric Cosmas

Spatula or we bringg rocks

Used daily for less than 6 months
Reviewed 2018-09-20
Review Source: Capterra

My overall experience with spatula has been fantastic! It started out small, with a lot of concerns. But if I have not said it before which I have, we have had one of the greatest experiences ever due the to the fact that we have had one of the most attentive representatives from the company. Every and any concern has always been addressed immediately and they have always come up with a viable solution never more than a 12 hour time period. I would recommend this company to anyone trying to succeed in any type of delivery service. This is an up and coming dispatching software app that has been on point so far. They are willing to adapt and change everything according to our needs. Every single issue we have had has been addressed immediately and promptly by one of the most responsive and timely representatives we have ever touched base with. the main guy we talk to, always responds to us right away even though we are in different countries. With the utmost respect and importance, he is very attentive, and in tune with our needs and our concerns. We have touched base with many, many, many competitors and Spatula by far, has exceeded any and all expectations. I would recommend this company to anyone out there trying to expand and simplify their delivery service. If I could give more than five stars for a single representative, I would do so solely based on my experience with the customer representative.

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Lewis Cann

Exceeds expextations, simple integration, fantastic support. Spatula has revolutionised my business

Used daily for 6-12 months
Reviewed 2017-06-23
Review Source: Capterra

Streamlined all facets of our business, improved driver management, improved accounting, saved hours of administrative time and double entrySimple, effective, does exactly what I need, dirt cheap. I use spatula as a dispatch tool for my charter driver team but it doubles as a platform to give my drivers the ability to process contactless payments and for me to get live tracking and event notification. My customers love how easy it is for them to see the drivers on approach and it always exceeds their Expectation of a small business.

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Willows Christopher

Very positive. Spatula makes my life much easier.

Used daily for 6-12 months
Reviewed 2017-09-08
Review Source: Capterra

Spatula is very straightforward and simple to use, while also having the option to expand into more complicated functions if you so desire. Very efficient for the cost, and superb tech support.

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Chris Heffernan

Spatula is an amazing software with a dedicated team supporting it.

Used daily for 6-12 months
Reviewed 2017-08-31
Review Source: Capterra

I have opened a whole new revenue stream for my business, without this software I would still be limited in my ability to service certain clients. Spatula came through big time!The live ordering tracking and branding are my two favorite features. This allows me to keep my customers up to date about their order and promote my brand.

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Jesse Emia

Awesome System

Reviewed 2017-04-22
Review Source: Capterra

I use Spatula for our deliveries and pick ups and find that the service is top notch! We are able to organise our routes better and more efficiently. We are able to arrange with our drivers a more accurate timing on delivery to the clients and the clients are up to date on any delivery time frame. The one click to let clients know of the delivery

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Spatula pricing

Starting from
$0.08
Pricing options
Free trial
Subscription
View Pricing Plans

Free 50 job trial available. No credit card required.

Spatula: Free, then $0.19 per job.

Spatula Pro: $1000 setup fee, then $0.49 per job.

Spatula features

API
Activity Dashboard
Data Import/Export

Activity Tracking (181 other apps)
Audit Trail (165 other apps)
Auditing (246 other apps)
Automatic Notifications (298 other apps)
Compliance Management (188 other apps)
Custom Fields (174 other apps)
Customizable Reporting (234 other apps)
Document Storage (180 other apps)
Inventory Management (191 other apps)
Inventory Tracking (193 other apps)
Invoice Management (179 other apps)
Monitoring (178 other apps)
Multi-Location (158 other apps)
Real Time Data (208 other apps)
Reporting & Statistics (213 other apps)
Third Party Integration (211 other apps)
Workflow Management (202 other apps)

Additional information for Spatula

Key features of Spatula

  • Driver management
  • Vehicle information
  • Dispatch management
  • 3PL
  • For courier companies
  • Trucking dispatch
  • Vehicle tracking
  • Computer aided dispatch
  • Google Maps integration
  • Native apps
  • Track location via map and delivery heat map report
  • Live geographic tracking
  • Powerful rules-based auto job assignment
  • 1-click suggested route feature
  • Use API, or Zapier to import jobs
  • Open RESTful API
  • Search and filter jobs/drivers
  • Stripe payment integration
  • Online order forms for vendors
  • Supports multiple currencies
  • Job booking reminders
  • Daily task lists
  • Attach photos of goods
  • Sign on glass signature capture
  • Dashboard-based admin UI
  • Customisable algorithmic job dispatch
  • Run branded tracking link campaigns for different vendors
View All Features

Benefits

Spatula is a service delivery solution for managing an unlimited fleet of drivers, riders etc armed with a companion mobile app supporting job dispatch and tracking.
The web-based dashboard hub offers real time proximity tracking via map views, instant job order dispatch, route optimization tools and integrations supporting online payment.
Customers won’t need to call with web-based ordering promising instant price quotes across multiple currencies plus live driver tracking via map.
Intuitive Spatula Go apps for iOS and Android support driver staff in the field with daily task scheduling and native calendar reminders for pre-booked jobs.
Augment job status details with photos of delivered goods and specific customer or job notes, while collecting customer signatures for each completed task.