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Zoho Connect Pricing, Features, Reviews and Alternatives

Zoho Connect FAQs

Q. What type of pricing plans does Zoho Connect offer?

Zoho Connect has the following pricing plans:
Starting from: $1.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Zoho Connect?

Zoho Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoho Connect support?

Zoho Connect supports the following languages:
Swedish, Spanish, Hungarian, Russian, Arabic, French, German, Portuguese, Chinese (Simplified), Italian, Danish, Dutch, English, Finnish, Norwegian (Bokmal), Polish, Irish, Japanese, Turkish


Q. Does Zoho Connect support mobile devices?

Zoho Connect supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Connect offer an API?

No, Zoho Connect does not have an API available.


Q. What other apps does Zoho Connect integrate with?

Zoho Connect integrates with the following applications:
GitHub, Dropbox Business, Zoho Projects, OneDrive, Google Drive, Box, Google Calendar, Asana


Q. What level of support does Zoho Connect offer?

Zoho Connect offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Zoho Connect product overview

Price starts from

1

/user

Per month

What is Zoho Connect?

With Zoho Connect, faster communication and better collaboration is guaranteed.

Key benefits of using Zoho Connect

  • Unify People & Process: Zoho Connect allows seamless communication and collaboration to form a connected enterprise.


  • Improve Learning & Development: You can use Zoho Connect to reduce the complexity in accessing knowledge, and make learning very informal and less complex.


  • Boost Productivity: Pool in grey matters and work on some business-impacting projects. Enjoy the assorted outputs and see more visible impacts of one genius on the other!


  • Propel Innovation: Flaunt your ideas by sharing them, create your groups and get more minds at your workplace to use some participation.


  • Break Down Silos: Zoho Connect uses crowdsourcing and hence you have the total freedom to receive ideas, needed services or content from a large group of your own people.


  • Discover Expertise: Zoho Connect is also about is finding the hidden talent and experts from across your organization. Experience the delight of meeting new intelligent and smart bodies.


  • Cultivate Open-Door Culture: An open door policy at work helps in developing a friendly and transparent organizational culture.


  • Simplify Onboarding: Use Zoho Connect to ramp-up the speed of the newcomers to get familiar with their respective roles and responsibilities; to understand the culture of your company; and get them going on the road to success!
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

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    Zoho Connect pricing information

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    Value for money contenders

    Zoho Connect features

    Functionality

    4.2

    /5

    73

    Total features

    67

    9 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third-Party Integrations
    Search/Filter
    Document Management
    File Sharing
    Document Storage

    Zoho Connect users reviews

    Overall Rating

    4.3

    /5

    73

    Positive reviews

    85

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    40

    22

    8

    1

    2

    Pros
    I like that I can use it both on my laptop and on my phone. The chat function is really fun to use and the app supports sending files.
    The tool has been adopted very easily by our employees and its ability to integrate with the other business tools is a strong asset.
    The experience is no doubt great. I would also encourage its technical team which is providing fantastic and responsive services.
    Cons
    Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others.
    Unlike other Zoho products, I find Connect's interface confusing and am not the only one in the company having issues navigating it.
    I don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something.

    Overall rating contenders

    AvatarImg
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    Rick P.

    Design, 1-10 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Powerful team-collaboration tool with stunning extras and a generous free plan

    Reviewed 5 years ago

    Powerful but overwhelming. Several features and tools would make a compelling sidegrade for my team but I'm not sure the learning curve is worth it. Others may have different experiences and requirements.

    Pros

    My teams have moved from Yammer to Slack to Flock, with some experimentations with Asana, Trello, Dropbox Paper and probably a half-dozen other ancillary project management/collaboration apps. They all have their strengths. (Yammer was by far the app my varied team took to the quickest, but Flock is popular, too.) The free plan which pretty much has everything a small team/business could need, supports up to 25 users. Cool. Zoho Connect is more than a project management or team collaboration tool, it's an online file cabinet, library, calendar, call tool, integrated chat, docs, presentation tool, manuals, and tons more, with extensive integration with all of Zoho's other apps and tools. Is there a deeper ecosystem? But, see below:

    Cons

    All that power has a cost in terms of UX. It's exhausting figuring out where everything is and how to use all of the tools together. The devs have built a fairly easy to use collaboration space but it can be overwhelming and easy to overlook some integrations. I had to squint to see Cliq, the chat app, and Channels, way down on the bottom right. (Still don't know what distinguishes Channels from Groups...) If you need to get up and running fast with a temporary team there are better options, such as all the ones I mentioned. If your company is looking for an all-in-one powerful tool, Zoho Connect is in the top 3 you need to look at. Only 100 GB file storage for an enterprise plan is pretty stingy!

    AR
    AvatarImg

    Verified reviewer

    Management Consulting, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Exactly what small teams need

    Reviewed 5 years ago

    I absolutely love the "manuals" feature where you are able to create standard operating procedures with ease and share them with specific colleagues and groups. I also love the video conferencing feature that also allows scheduling. The learning curve is very steep and it's easy to implement in teams.

    Pros

    The software is incredibly easy to use, it's very intuitive and it has enough features to make it worthwhile using. What's also great is the integration with other tools like Zoho CRM and Zoho Projects for scraping tasks or Google Calendar for syncing events. It's very simplistic in nature and that's what makes it great. Need a full-fledged project management software? Go use Zoho Projects. Need instant communication? Use Zoho Cliq. Still Zoho Connect serves us as a central hub to manage the different applications and have a neat and easy to understand interface for the most important tasks.

    Cons

    There are some quirks I'm not happy with like that you aren't able to edit the forum posts of other members, only your own. Also the mobile app doesn't allow the creation of new forum posts.

    BB
    AvatarImg

    Boris B.

    Internet, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Quite OK but not good enough

    Reviewed a year ago

    We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect.

    Pros

    Task Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect.

    Cons

    The rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal...

    AR
    AvatarImg

    Verified reviewer

    Government Administration, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great communication tool to compete tasks

    Reviewed 5 years ago

    The overall experience I have had has been a positive one, where I can jot different things down to each team member and see what I am assigned to as well.

    Pros

    I like that I can add certain individuals to a task I need to complete to get their input or have them complete a piece I need to complete my project.

    Cons

    I don't like that there can be a bunch of different chats open or in the list all at once. They need to have a task expiration or something. Maybe I don't see where this can be added. User rights maybe.

    AvatarImg
    AvatarImg

    Fadiah R.

    Banking, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Zoho connect helps with communication and productivity

    Reviewed 3 years ago
    Pros

    Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement.

    Cons

    There are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations.

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